Premier Pacific Roofing Inc

Every day when my wife I come home we see the workmanship put into our beautiful new roof. We would highly recommend Pacific Roofing to anyone who wants a high quality and a beautiful long lasting roof..one that you will enjoy through the years ..and one that will add value to your home! We love it! Charles and Joanne

They were pretty thorough and knowledgeable. Two gentleman came out this morning and were on-time for the appointment.

I had some leaks on the roof and they are willing to come out and fix it. They have a reasonable price and I will continue recommending them to others.

It was a very good experience. The salesperson that came out was very thorough, and everything was documented in writing. They came out on time. They performed the removal and replacement shorter than they anticipated. The workers were very nice. They worked very hard. They cleaned up after themselves.

The service was really good. The quality and communication was really great.

They do a great job and have been taking care of all my roofing needs for about 3 1/2 years.

The owner is very firm about his quotes. What he quotes is what he charges, he doesn't try and change anything on you. He guarantees the labor for 10 years and the roof is guaranteed for 30 or you can even get more. They also installed venting in the front and back of the house and didn't charge me anything. I've recommended them to others and they have been happy with Premier Pacific as well.

I am so very glad they were recommended. I contacted half a dozen roofing companies, and Premier's bid was not the lowest nor the highest. However, Jorge was the most thorough and explained the issues the most clearly. Premier always answered the phones promptly, showed up when they said they would, used quality materials, and performed exactly as the bid specified. They were also able to troubleshoot and repair a few flashing issues; they first told me I'd have to get a chimney mason to fix one issue, but they managed to make it work. It turned out the soffit vents were decorative only and did not provide any airflow, but they developed a work-around. In addition, they arrange financing through GreenSky, enabling me to pay it off 12 months, no interest. Very satisfactory experience overall.

My wife and I were in the process of selling our house when we found out from the home inspector that we needed to have a new roof. we called 7 different roofing companies and only had 5 actually show up to look at the roof and give us a bid. Out of those five three of them said "we will call you with our bid" But they never did! And two others actually gave us a bid on the spot. Out of the seven roofing companies that we called, the only one that stood out was Premier Pacific Roofing. The owner Salvadore Franco was very knowledgable and explained things very well and was very organized. He did a complete inspectection of the roof and explained what it would cost to repair vs replace the old roofing without any pressure or sales tactics. The crew that works for him arrived on time and worked hard and made sure to clean up before they left for the day. It took about 3 days for the job to be completed and Salvadore came by each day to inspect and make sure everything was done to our satisfaction. The crew did a great job of protecting our landscaping around our house making sure to cover bushes and flowers with tarps so they would not get damaged.They also did a great job of cleanup before they left each day. All in all a great experiance with this company,we would definately use Premier Pacific Roofing again!

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We heartily would NOT recommend Premier Pacific Roofing, Inc. The work they performed for us was of extremely poor workmanship, caused damage to our residence and displayed very poor business practices. Other companies contacted had extensive backlogs of work so we contracted with Premier (who did not) for this ?easy? repair. We definitely should have waited! The following was our experience. We contacted Premier Pacific Roofing regarding repairs to the flashing surrounding our skylight. Salvador and Felix came out after to take a look at the problem and give several bids: one for replacing the flashing only (where the leak was occurring presently) and two bids to replace the flashing and skylight (to prevent future leaks due to an older model skylight). We signed the contract to replace the flashing only and the work was scheduled for a few days later. Shortly after the work began, I was summoned to the rooftop. In removing the skylight, the crew had damaged the sheetrock in the inner well of the skylight and the skylight itself. Because of this, solely replacing the flashing was no longer an option. Having no other choice, I authorized installing a new skylight. I inspected the damage right after it occurred, it was obvious that the crew had left nails in place which attached the skylight and had tried to force the skylight off damaging the sheetrock and skylight. The crew proceeded to replace the skylight and flashing and left. Several days later, I noticed extensive leaking close to the skylight and called Salvador to request repairs for the leaking. His initial reaction was disbelief. After I provided pictures of the leaks, he told us that the crew had not ?tied in? the shingles correctly resulting in the leaks and that he would send somebody out. A few days later, I received a bill. I was charged for the replacement flashing that was not used due to the change in replacing both flashing and skylight that was necessary because of the damage caused by his crew. No adjustments were made for the damage caused by his crew to the sheetrock and no mention of repair for the leaks that I had also called about. When I brought the issues to Salvador?s attention, I was told by Salvador in an email regarding the sheetrock, ?Your understanding regarding the repair process is incorrect. The old skylight, was a deck mounted version. That's the only reason why it required a change order. Having a deck mounted skylight is nobody's fault, that's why we don't take advantage of clients.? Our skylight was ?curb mounted? and Premier Pacific made their bid after inspecting the skylight. When I sent pictures of the original skylight before repairs as proof that it was not a deck mounted skylight and his explanation didn?t make sense, there has been no response. Premier Pacific should not be doing work that it knows it cannot perform without damaging property. I was given a modest adjustment for the sheetrock damage. I have been informed the repairs have been made regarding the leaks but based on the workmanship performed and Premier Pacific Roofings failure to take ownership of their mistakes, I am unsure. I have been repeatedly told by Salvador that Premier Pacific is an ?honest? company and doesn?t ?take advantage.? However words and deeds have not matched. I am not a roofer, but I do have a construction background.

Owner Salvador Franco provided a thorough inspection of my existing roof and provided a competitive estimate. He also made some venting recommendations that will let us increase our insulation thickness. His bid price was very close to the another Contractor I was considering but he was able to do the work sooner, before Winter rains. A third bidder estimated almost 40% higher. There was a minor hangup with the delivery of the panels for a small bump-out roof. The panels delivered were too small and had to be reordered. [It wasn't clear who made the error.] A large crew performed the tear-off and completed most of the roofing the first week. A foreman and worker returned to complete the project 2 weeks later. Foremen Jorge and Felix were both polite and courteous. The project was completed when I was not home. I was disappointed with the layout of the last metal panels installed on the front of the house. The roof was totally functional but, because the roof on my 90 year old house was not square, the ribs of the metal roof appeared to converge at the eaves on one side. It was visually disturbing. I contacted Salvador and explained that I would see this part of the roof every time I entered the house and it would bug me. That's the bad part of having a roof that will last 40 years. Salvador explained that the roof was functional but agreed to a have special flashing fabricated to cover the irregular edge of the roof.

The services went wonderful. They were very efficient, they used the correct shingles I wanted so it would match the roof on my home. The job was beautifully done, and the price was very reasonable.

The provider used top of the line products. They did a customized roofing job and it only took them about 5 days to complete. The company is owned by 4 people and there was an owner on site each day to make sure work was being done properly. They answered all my questions and followed through with everything they said they would do. They not only followed through with everything they were suppose to do they did extra work especially when they encountered anyissues, they did not stop working until the issues were solved. They even took pictures of the issue and showed me exactly what they were working on.

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