PREMIER HEATING & AIR CONDITIONING

Excellent all around.

unknown

Set lines for gas dryer and stove. Removed and replaced heat ducting in attic. Very professional - we have used Premier before for our previous home and will use again if needed. Bill is always available to answer my questions and give advice on simple corrections I can do myself to avoid unnecessary service calls but he is also always willing to come quickly when needed. I have recommended him to others and they have said the same.

This is our second house that we have used Bill (Premier Heating). In our first home, he installed a new gas furnace, central air unit, gas water heater and plumbed for the gas dryer. His price was the best and when we had a problem with our igniter a few years later, he was able to suggest an easy fix for me to try. It worked great and did not cost a thing. He was always just a phone call away anytime we had any questions or issues. Less than a week after moving into our new home the oil furnace gave out. We called Bill and he came right out and gave us an excellent bid on a package consisting of a new gas furnace, gas water heater, central air, plumb for gas range and gas dryer. He placed the order and got us hooked up very quickly. One day I had to leave before my spouse came home leaving our dog in the house as usual. Apparently Rocky had an 'accident' and Bill was amazing - he went as far as cleaning it up before either of us came home. I don't know of any other contractor that would be that considerate. Bill has always given exactly as he has promised and always at a very good price. We recommend him to everyone we know and they have told us the same thing.

Bill was on-time, punctual and professional. He diagnosed the problem within a few minutes, went to his truck to get the part, and I had heat again within a short time.

They finished on time. They were there when they said they would be and were nice guys. It was a good experience. This was the second time I?ve hired them and I would hire them again.

The work was sloppy. Bill had to come back once to take care of something he had forgotten to do which caused the furnace to stop working. This was not a fortunate occurance in December! Also, on several occasions he had told us he would be by to continue the work, and didn't show up or bother to call to say he wouldn't be by. In one case, we waited 6 weeks to hear from him and finally called them to find out what was going on. Some of the duct work was installed with pieces that were not the right size to fit together properly. I would certainly not recommend their company to anyone.

Efficient, prompt and professional service, reasonably priced.

Bill was great. They were in and out in no time. Very good price, very good vibe. Everything works great.

Quality of work was very good. Their timing of completing job was less than optimal. We were however loaned an electric hot water heater for temporary use when they had to leave our job to do another. Upon completion of our job, they demanded full payment and threatened legal action after agreeing to a payment schedule. We were left without air conditioning re-hooked, and curtly told that our contract did not include that service. Got the feeling they were more interested in completing the job and getting paid than making sure we were adequately taken care of heating and cooling-wise.

Bill was good. He was very timely, even for coming out and giving me the estimate.

The workman was very polite, and the woman at the office was kind in putting up with my various calls ''checking in'' to see what this thing was going to cost us.

They're very friendly. The owner did the work and he is very easy to work with. It's almost like I've known them for a long time.

COSTS SEEMED TO ME HIGH. MY OWN FAULT, AS I DIDN'T GET OTHER BIDS IN TIMELY MANNER. MY ONLY OTHER BID WAS ABOUT A $1000 LOWE, AND UNFORTUNATELY IT CAME IN AFTER I SIGNED HIS BID. I ASKED TWICE TO DISCUSS WITH HIM HIS BILL, TWICE HE SAID HAD OTHER APPOINTMENTS, IT WAS ONLY WHEN HE ASKED FOR REST OF PAYMENT I WAS ABLE GO OVER BILL. IT STILL SEEMED HIGH. OTHERWISE, GOT JOB DONE, FURNACE WORKS VERY WELL, WORKERS FRIENDLY, HARDWORKING, AND CLEAN. THEY HAD CRACKED MY (OLD) DRAIN PIPE WHEN RE-ATTACHING PIPES, BUT CAME IN AND REPAIRED. THIS WAS BEFORE I HAD FULLY PAID THE BILL, SO I DON'T KNOW WHAT THEY WOULD HAVE DONE IF I HAD PAID THE BILL IN FULL, AND THEN POINTED OUT PROBLEM. THEY DID SLIGHTLY DENT MY WASH MACHINE, BUT OFFERED REPAIR. I WOULD HAVE ANYONE COMPARE BIDS BEFORE USING THIS OR ANY COMPANY.