Portland Support Computer Repair

Grant was terrific! He was punctual, charged a reasonable fee, and not only corrected existing issues he made suggestions on how to avoid them in the future. If I have future computer problems, I will definitely call Portland Support Computer Repair again.

Worked with Grant who was was efficient, knowledgeable, fair and friendly.

I saw the favorable comments from other members of Angies List and decide to try them. I could not have been more pleased with the service and results. I took the computer in after doing some research on local repair places and found such positive reports about them from satisfied customers. They were quite professional and very knowledgeable and, as it turned out, had correctly guessed the problem from my list of symptoms, even before I left the shop a few minutes later. The computer was repaired and ready to be picked up a day later. The total cost for parts and repair was less that some other local places charged to diagnose. The service was quick, very reasonably priced, and outstanding in all respects. I can't recommend them higher and will be taking the machine back to them for some planned upgrades after the holidays.

Laptop runs very well again. Provider cleaned and ultimately had to replace the operating system. They transferred the photos and files, etc so we didn't lose anything. Have used Portland Computer in the past and always been happy with results.

unknown

unknown

It went as well as it could. Easy parking, went right in, explained what I could about the various issues. Told I could probably expect a call the next day, but upon arriving home mid afternoon, I had a message that it was ready. It's working fine now. This could not have gone down any better than it did. Definitely worth straight A's.

They are excellent. They are extraordinary to work with. They are highly knowledgeable and competent. They are extremely helpful. I would highly recommend them.

I chose PSCR because they advertised a ? Free Laptop Diagnostic Service? where you ? bring your Laptop into our computer repair shop and receive a completely free system diagnostic service? and ? let you know up front what the repair cost will be. If you decide the cost of the repair is too much then simply pick your system up and owe absolutely nothing.? I brought the laptop in and explained that before failing completely I was able to run hardware diagnostics from the BIOS and several anti-malware programmes and found no problems. They called be after about three days, told me that the NVIDIA GPU had failed (desoldered due to overheating) and the repair would cost $270. When I told them to go ahead with the repair, they said I could collect it ?now, because we?ve already fixed it.? Not exactly what I expected. Several other things made me uncomfortable. I had to ask for a receipt that showed that I had actually left my laptop in their shop and none of their paperwork identified the machine by model number or serial number. The laptop was repaired and, although now seldom used, appears to be running properly.

I had to wait a long time for the part to arrive and they weren't great about informing me that it would take that long. My computer was dirty and scratched when I got it back (but I'm very picky). I felt they were a bit condescending but they are very close to me so what can I say?

Spoke with owner on phone, dropped off laptop computer at shop, picked up repaired laptop 2 days later.

My company computer and personal computer were networked to a router and the router was connected to the Comcast box. Each computer kept knocking the other off the internet. I talked to Comcast, the router manufacturer (LinkSys), and my corporate IT group. Nobody could solve the problem and they all pointed fingers at each other. After numerous tests Grant figured out that the router was to blame, which wasn't the obvious choice, since it was brand new. He gave me a loaner (which I eventually bought) and offered to help me deal with LinkSys on the return (not necessary). Along the way he solved an unrelated problem with a looping popup window on one of the computers. It was an excellent experience. Grant works hard, knows his stuff, explains things well in layman's terms, and goes the extra mile to solve the problem.