PORTLAND CLOSET CO

I have to say I was very disappointed in Portland Closet's performance. I got a recomendation from a good contractor but their execution fell short of what I expected! They were very coordial but thier execution left us wanting and we really should have checked out other options. They had to make about 6 visits over a span of about 8 weeks to complete their installation, over Thanksgiving and Christmas. They just couldn't seem to get the measurements quite right for what was a pretty simple project. They told us our project would be done in 2-3 days. The end product was OK, but it was expensive and their execution was just unprofessional. I have had prior work done by California Closets and they were efficient and professional. I wish I had them give us an estimate. Oh well, I would certainly do more homework next time. I thought we might have gotten a discount or some compensation for the inconvenience, but no. They were apologetic their execution was really unacceptable. Looks nice but it was hard getting there! Felt like I had hired Eldin from the Murphy Brown TV series, the never ending job... It was comical in the end.

Had three areas that needed attention when I moved in to my new condo. Portland Closet was able to do my pantry and laundry room utility shelving right away, which let me get settled in perfectly. The master closet took a little longer because COVID-19 hit right after we ordered the materials (I requested rounded-edge drawer fronts, which they did not have in stock in the finish I wanted). However, Portland Closet stayed in touch throughout the shutdown and as soon as it was safe to re-start installations, they came back and finished the installation. I love my new master closet! I've never had one this nice before and I highly recommend!

Went very well. No surprises. The project came in about $1000 less than a major competitor and included more cabinets. I'm extremely happy with the work.

When we first called Portland Closets, we asked them to install cabinets in 2 areas. Because of the small space in one area their suggestion was to start with one area and reassess after a bit to see if we needed the second area. They were absolutely correct in two ways, first, we have plenty of storage, secondly, had we put built-ins in the second area, we would have completely ruined that area for additional use. The fact that Portland Closets actually urged us to do LESS work because they felt it was right for our living space says a lot about their integrity as a company. We are thrilled with the work they did and will call them again in a heartbeat.

Made maximum use of space. Customized to my needs

Larry from Portland Closet Co. just finished installing 2 closet systems for me. Love them!!! Almost too pretty to clutter them up with clothes!! We just finished a remodel of our 2nd floor which was an old converted attic. After all the the new drywall and paint our old closets just screamed for new closet systems to keep everything organized. I looked at Ikea and on-line for ready made systems and none really had all the features & colors I had in mind. We also kept the same foot print of the original closets so they were an odd shape. Went to Angie's list to research custom closets to get quotes. Portland Closets had great reviews and they all noted how reasonably priced ( compared to others) they were. I made the call and Randy Taylor came out and was very receptive to what I was looking for. We discussed what my usage would be, color and material choices. Within a day he e-mailed me quote and design lay-out of what we had talked about. I found the quote very reasonable for a custom design with installation. Hubby and I visited their showroom down in the Pearl to get a better idea of what the finished material would look like ( very nice showroom). I was glad we visited as we tweaked the draw choice a bit ( go with beveled draws, so much nicer then the straight edge) and I was able to get a better idea of what the finished closet would look like. It was only about a 2 week lead time to custom cut. Larry arrived with all the pieces ready and installation only took about 3 hrs. Larry was a pleasure to have as an installer. He took very good care to lay out drop clothes in the work area, wiped his feet every time he entered my newly carpeted house. He showed me some of the finer points of the closets/drawers (how to remove them, change the shelve height etc. I would not hesitate to use Portland Closet Co. again.

The service was great I was really pleased. The staff were great with no problems. They left the area really clean. The reasonable price stood out the most to me. Everything was timely. I would use them again in the future.

The designer, (in my case Jason) comes to your house, listens to what you want and looks at what you want to store.Then he sends you a drawing with dimensions and also a drawing which allows you to see what the unit will look like.I really appreciate this because I would otherwise have a hard time visualizing the finished product. At this stage you can still make changes. Jason really came up with a design which would utilize the space well while being adjustable . Additionally the installer knew what he was doing and left everything immaculate. The price was quite reasonable, considering the the expertise at every level. I love my closets!

We've used Portland Closets for 7 different closets in three different residences. We love them. They do great design work and the finished product is fantastic. Also, my daughter broke one of the drawers and they fixed it right away without any issues. We always recommend this company to our friends who need closets.

They were very competitive on their price and they did a great job.

It was fabulous from the get-go. Kate answered the phone and scheduled Sara to come out that very day to design the closets. After just a week and a half Larry came out and completed the work in half a day. I had two other companies bid and design our closets but Portland Closets won me over from start to finish. I highly recommend them!

I had no complaints with their estimate, we just decided not to continue with the project. The people I spoke with were very nice and punctual. I got my quote back quickly, it was just more than we were willing to spend.

They did a very nice job. They were all courteous and they did exactly what they said they were going to. They did the work on time.

Design and installation services were professional and prompt. We've been exceptionally pleased with the results. They accommodated last minute adds to our plan. I'd recommend their services.

It went extremely well! the installer did a very professional job, came prepared with everything he needed, and it turned out that the designer had measured perfectly! Everything fit. The quality of the materials is first-rate, the drawers slide smoothly and the design works very well for us. It took the installer only a morning to remove all the old materials and install the new closet and he left after vacuuming up all the dust from the job (as well as some that wasn't!). I downgraded them a drop on price, only because this kind of work does tend to be pricey. I've had closets done in the past, and I know it can be expensive. The designer gave us a price range that she thought it would be -- and it was at the high end of her estimate. I would definitely use them again, though.

She did a good job and she was timely and thorough. I don't have any complaints. Just the price was enough and I did it myself for about a third of the price.

I love Portland Closet. They have helped me out a couple of times. Each time, I find myself thinking, what else can I have them do? Guess the next project will be my kitchen. They always make my life easier. On time. Exceptional craftsmanship. Could not be more pleasant to work with. Great ideas. Thank you Portland Closet Company!

We were very pleased with all phases of the project. They were prompt with appointments, frank with ideas and suggestions regarding our ideas, and the install was scheduled conveniently and completed as promised. We will definitely call them again for future products. Nice to give our business to a local company!

It worked out excellent. I used them 17 years ago and they were excellent then and still are. I would thoroughly recommend them.

Everything went amazingly smooth. The salesperson arrived a few weeks ahead, to discuss our needs for each closet. He measured the spaces and presented great ideas for our items/clothing. Agreeing on them, he told us we would receive a bid via email, along with a three-demencial schematic of what our closet will look like. What an impressive way of giving us a visual of the finished job. The installer was just as professional and courteous. We couldn't be happier with our new updated closets, thanks to Portland Closet Company

Jason , the designer, came out and measured. I was then sent a detailed plan with pictures ( useful for people like me who can't otherwise imagine what the closets would look like.) I love my new closets!

Expert work. We moved in to a condo and were on a tight timeline. Portland Closet measured and quoted very quickly then installed our new closets on time and without any issues. We have a very high quality result. Impressive work!!! We may have paid a little more but the result was worth it. Highly recommend these guys.

oorsTear out and installation went very well. A problem with the doors was resolved to our complete satisfaction. Consider this Company to be professional and ethical.

They completed our desk area in about 4 hrs. I was pleased with the look and clean up afterwards.

We moved into a condo that had two bedroom walk-in closets with nothing but one rod and a shelf each, and a pantry with nothing! The Portland Closet designer came to our home, listened to what we wanted, looked at the things we wanted to store, made some suggestions, and offered his designs for each closet. We liked the 3 designs as drawn and ordered them. The price seemed reasonable, since I had priced wire shelving at Home Depot, and what we wanted would have cost almost as much to do it ourselves, plus our condo as metal studs which make home projects more difficult. An installer came about a week later. He was efficient and the installation looks very nice. We have lived with the closets for several months now and are very happy with the design and usability. My only complaint is that we got the melamine finish, and there is still an odor in each closet. If we leave the doors ajar, the odors dissipate.