Pacific Exteriors, LLC

Mike was great! We have hired them to complete our project. Very professional and organized. We are happy with our choice.

good

We’re still in the early stages, but everything is going great so far. We’re looking forward to the new siding!

8-15-2022 I signed a contract to have Pacific Exteriors install siding on my house. I had two questions for the salesman: how long is the install, and when do you start? I was told: The project manager will contact you in 1-2 weeks, and the install takes 1-2 weeks. 8-19-2022 I was billed for 1/3 of the total. 1+ month later, and no contact from Pacific Exteriors I called Pacific Exteriors and asked when something was going to happen; she told me: "The project manager will contact you in 1-2 weeks. I informed her I was told the exact same thing over a month ago, and I did not appreciate being lied to. Fast forward to November 11, 2022, and the siding job finally starts. My initial attempt at leaving a review failed because it exceeded the size limit, so I cannot even scratch the surface of the incompetence, lies, and damage Pacific Exteriors did to my home. Pacific Exteriors promotes itself as a top-of-the line, premium siding company. 100% False. What they sell you and what you receive are two entirely different things. Pacific Exteriors does not install siding on your home. They subcontract the entire job to a very small, low-cost, low-quality siding company. They show up eventually, when they get around to it, make a huge mess, destroy stuff, and leave. And never, ever, work a 5-day week. I have a daily record, pictures, and text messages of the entire 8-month ordeal, but it doesn't come close to fitting here. I contacted Pacific Exteriors and told them that after what they put me through, I expected a partial refund. He said he would run it up the flagpole. Not only did they not offer me any kind of refund, they didn't even respond with the final bill for the full amount. If you want a truly miserable, frustrating, stressful, incompetent, and substandard home improvement experience, Pacific Exteriors is your one-stop shop. 8 months to do a 1- to 2-week job.

The project hasnâ t really started yet

Everything was perfect

Timely, professional, excellent workmanship.

Quote was competitively priced (low side tbh) but the quality was outstanding and Artur was super responsive with any questions I had. Was super helpful in helping me decide on the many variables in question. Loved the experience and would hire him again in a minute. FAST, DEPENDABLE, EXPERIENCED and the finished product was GREAT.

Do not hire this company. They are all promises and no follow-through. I hired them in July 2020 to reside in my 1-story, 1000 sq ft house. The sales guy was super nice, made the design consultation sound like a dream, and said that once the crew started the job they would not go to another site until my house was finished. They told me the job would begin the last week of August and take 2-3 weeks. No one showed up in August, I had to send multiple emails to get any response at all. The day the crew showed up to begin work (a week late), they decided not to begin because the PM had not scheduled the delivery of the dumpster and toilet (these were delivered just hours after the crew left that day). The crew that showed up to work for the next few days was just 2 guys, so the teardown took over a week, and then several days there was just one worker, so the install was also going very slowly. Then, work had to stop because not enough materials were delivered. On top of that, the design consultant reported the wrong color for our trim - most of which was already installed. Between the waiting for materials and the speed of the labor, the 2-3 week job was now in progress for 6 weeks. That is the last anyone has worked on the project. There is still some install/finishing work to be done, they have not painted yet, I have not heard from the PM in over a week, and November begins in 2 days. Delay, nonresponsive customer service, and all for the low price of $30k... Not much positive to say here other than I think that the house will look good when the work is finally done which may or may not be by the end of 2021.

Excellent work!

Overall we are happy with how the worked turned out. The bid was submitted promptly, pricing was clear and our questions were answered quickly. The work on site ws solid and the crews cleaned up their work reasonably well. Communication about scheduling , however, was not as complete.

Yes

Great work

This is the only company to use for siding projects

I thought it was a little high but they came out on a Saturday and did the job in time.

These guys are the best! They are honest and reliable. Our house looks wonderful!

I had the fascia replaced on my house prior to a reroofing project. Looks great, will be hiring again for siding and soffits when the time comes.

The process started out bumpy, but David, the owner stepped up and demonstrated his commitment to customer satisfaction by smoothing out all the bumps. In the end, my house went from the ugliest house on the block to the best looking house on the block.

Very professional, informative sales call. Tried hard to interest me in other services, but accepted my limits. Work was fast, efficient, end product tight and looks great. Repair of damage discovered during demo and addition of previously non-existent insulation accommodated smoothly and very affordably. NATE, crew leader and contact, very helpful and responsive; promptly repaired an item of (entirely unavoidable) collateral damage. URI was the crew member who put in the longest hours, checked with me on a few points (is this ok? would you like me to do X here? etc), and left the site clean and neat (long after I would have collapsed for the day!). KRISTINA zipped contracts and invoices out and back so that everything flowed beautifully. Thanks to all!

They produced a competitive bid and didn't try to sell me more that I wanted. They accommodated my timing and respected the needs of the tenants during the project. The siding looks great. I was quite pleased with the job.

I’m looking forward to Pacific Exteriors replacing siding on one of the sides of our house and repainting the whole house. their bid process was by far the most thorough. Very professional and I’m impressed with their knowledge and professionalism. I’ll update my review after their work is completed mid-July.

After estimates from a few other companies, David came out himself and gave us a no-pressure estimate and was easy-going and very professional. He left us with detailed info and we called when we were ready. Steve handled the job from there, and went above and beyond to answer questions, communicate with the amazing crew (who were very thoughtful and friendly and sang as they worked. I wish I knew their names so I could thank them all individually here ). Steve followed up on each and every thing, and even handled something long after the job was complete. AND...our house looks amazing! My friend of 20 years passed our house when dropping something off it looks THAT much improved. A+ team. Could not be happier :)

We had received other estimates for our siding project & decided to wait until the following year to proceed. We were upfront with David when he arrived for the consultation. He was so thorough & professional that we decided to proceed with Pacific Exteriors. We are extremely happy with the job they did. Their attention to detail was awesome. Every day when they left, they even made sure the gate was replaced so our dogs couldn't escape. Jason, Uriah, Jose & the crew were fantastic. Kristina is great too! We would highly recommend Pacific Exteriors.