Supplier gave quote over the phone based on number of vents and returns. Actual price was as quoted and was about half of some other providers quoted. Technician showed up on time and was very through. All work was done properly all vents and covers were replaced and house was kept clean. I asked technician about dryer vent that did not appear to be drawing properly. (this was not part of the original scope of work.) The technician found the vent was broken. He repaired and cleaned the vent for a nominal extra charge. I was very please with this service and will use this supplier again.
Description of Work: Complete air duct cleaning of home and dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$227.5
Susan C.
01/2013
5.0
air duct cleaning
+ -1 more
The service I received was efficient and professional. When he arrived, he took off his shoes before entering our home and wiped the wheels off of the machine he would be using for the job. After showing him where all the vents in the house were, he went to work. He also checked the furnace filter and cleaned two fans. The job took about two hours from start to finish and I paid what I was quoted on over the phone when I made the appointment. Good value for the work done, better air quality in our home.
Description of Work: Air Ducts in our home were cleaned and sanitized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
LINDA S.
12/2012
5.0
air duct cleaning
+ -1 more
Very professional, prompt and courteous. Even provided replacement hose for my dryer at no extra cost! As for do's and don'ts I would note that the equipment is quite loud, so be advised. But it did not take very long at all. Great experience.
Description of Work: Cleaned all air ducts and return air ducts as well as the dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Thomas K.
09/2012
5.0
air duct cleaning
+ -1 more
Called Otto's, first got a voice mail, followed by a call back. I was able to get the date and time I wanted for their service. Eric showed up on time. Removed his shoes upon entry, did a walk thru of the house to see where all of the supply and return ducts were. Quoted a price which was what I was expecting. He explained how long the job would take, then went out to his car to get the equipment, came back in and did the job in his socks. After the job was complete he showed what all was removed from the ducts. Promptly loaded the equipment, got paid by check and left.
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
CONNY K.
11/2011
5.0
air duct cleaning
+ -1 more
Eric arrived right on time.He worked hard for two hours to clean my 51 year old ducts. Afterward, he showed me the debris that he removed from the ducts. It was a lot and I was shocked. No wonder I was having respiratory problems for a while. He even cleaned my registers and dryer vent. He was great to work with and I will definitely use this company again. Most of all I am thankful for breathing better air.
Description of Work: Eric cleaned 11 vents and one return, he cleaned the registers and the dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Olivia D.
02/2011
5.0
dryer vent cleaning
+ -1 more
Eric called to verify that the dryer is on the second floor and asked if he could come early, which was fine with us. He arrived promptly at the new time with his equipment in hand and began work immediately. I knew that it was an extra big job, but he tackled it without complaint. I mentioned that we were considering installing a vent closer to the dryer. When he was finished, he took me outside and showed me where and how he thought we could install a vent that would work better. He told me that my original idea wouldn't meet code and then told us that if we would like all of our air vents cleaned, he would give us a discount because of the service we already had done.
Description of Work: Cleaned out our extra long dryer vent (goes from one side of the house to the other).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Jason B.
04/2010
5.0
air duct cleaning
+ -1 more
Eric was punctual, very professional, and thorough with the job. I would definitely use his service again with the exception of the fragrance addition as it didn't last long, perhaps a day at most.
Description of Work: Cleaned nine vents and two returns, and added a tea tree oil fragrance to the vents afterward.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
CRYSTAL S.
11/2009
5.0
air duct cleaning
+ -1 more
They were very professional on time and did a good job.
Description of Work: They cleaned my air ducts in my rental.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dina E.
03/2009
5.0
air duct cleaning
+ -1 more
He would not give up despite a lack of success looking in the ducts and in the insulation. Eventually, he found the recently deceased and efficiently removed it and cleaned the area. The company was prompt despite the snow conditions that week, very courteous and professional.
Description of Work: We had a dead animal smell coming from one of our ducts the week before Christmas. The service agent spent considerable time in the crawlspace hunting for the offending source.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
DIANE B.
11/2008
5.0
air duct cleaning
+ -1 more
This experience was sooo much better than with another company, not only was Eric professional but he also cleaned my vents out in my backyard. Eric was by himself and finished the work in half the time that the other company did with 3 men. Also the price was much lower than quoted on the phone. I am so pleased by their service that I will definitely tell all my clients. Also Otto answered his phone, the other's I tried I had to leave messages. This tells me your either too busy for me or not professional enough.
Description of Work: Cleaned all air ducts and bathroom fans and dryer vent and sanitized 9 Floor Vents, 7 ceiling vents. 3 bathroom fans, 1 dryer vent, furnace filter and sanitized. Eric also washed all vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Aimee L.
10/2008
5.0
air duct cleaning
+ -1 more
I spoke with Otto the first time I called. I counted ducts and returns and he gave me an estimate. The work was performed two days later. The technician was thorough, friendly, and helpful. He also reconnected a return duct that had come apart even though I said he did not have to bother with it and I could fix it later. I had miscounted by a few ducts for the original estimate but he insisted he charge me the original estimated amount.
Description of Work: Pre-cleaned very dirty air ducts and returns with large vac. Used rotor vac to brush and fine clean all areas. Reconnected return duct that had come apart. Washed all vent and return covers. Cleaned furnace filters and recommended cleaning schedule.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Judy M.
10/2008
5.0
air duct cleaning
+ -1 more
We met Walt Otto at the Fall Home and Garden show, had a great chat and scheduled the work on the spot. Eric came out and did the work as scheduled. He was terrific. Very courteous and conscientious, explained everything, answered my questions and gave extra advice on the dryer as well. I had read a great deal online about the controversy over whether cleaning ducts really makes a difference so, I was somewhat skeptical but, I had chronic sinus headaches that hadn't cleared up even with the expensive filtering unit we added to our heater so, I thought it would be worth a try. It could be just coincidence but, I haven't had a single sinus headache yet since the cleaning (it's been two weeks) so, I'm convinced it made a difference! From everything I read online, the system Otto's Air Care uses is the best.
Description of Work: Cleaned all air ducts (11), and returns (2), plus a 25 foot dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
KATE M.
10/2008
5.0
air duct cleaning
+ -1 more
After reading the good reviews here, I called Walt about a week ago and he scheduled Eric to come and clean my duct work today. The last time this was done was 10 years ago when I had the heat pump installed, so it was long overdue. Eric was very polite and quick, and when finished showed me the results. I suspected there would be a fair amount of dog hair from my two dearly departed blue heelers, but his machine was filled clear to the brim. Eric said he'd never seen it so full. After that shock, I sure won't be waiting another 10 years to have this done again, especially if I get another dog.
Description of Work: Cleaning of eight air vents (ducts), cold air return, and furnace filter. Also repaired a hole with foil duct tape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MARILYN H.
08/2008
5.0
air duct cleaning
+ -1 more
Eric was marvelous! He was able to get to my dryer vent a day earlier than planned, arrived when he said he would and finished the job in no time even though there was (oh my gosh) 20+ years of lint accumulated.
Description of Work: Had dryer vent cleaned. (Did you know you should have that cleaned every two years?)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
David W.
07/2008
5.0
air duct cleaning
+ -1 more
Scheduled within two days of contacting. Arrived on time, did a professional job, and gave some good advice.
Description of Work: Cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62.5
JEANIE P.
05/2008
5.0
air duct cleaning
+ -1 more
I was very pleased with Otto's Air Care. My initial phone call for an estimate was returned promptly and the work was scheduled within a week. The technician arrived on time, worked cleanly and efficiently and was very pleasant and informative.
Description of Work: Cleaned all floor, ceiling, and return vents in our three level home as well as the EXTREMELY blocked dryer vent. The technician also cleaned the furnace air filters and gave me helpful information for maintaining them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
PAMELA J.
01/2008
5.0
air duct cleaning
+ -1 more
Service was efficient, arrived on time, done in approximately 2 hours.
Description of Work: Cleaned all air ducts including returns, cleaned dryer exhaust as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
MARTHA S.
12/2007
5.0
air duct cleaning
+ -1 more
I was able to set up an appointment right away, within a few days. The fellow who did the work, Eric, was pleasant, worked clean, and had good advice. Some remodeling work had just been finished so the ducts were pretty dusty.
Description of Work: Cleaned all air ducts, air return, and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Renee M.
10/2007
5.0
air duct cleaning
+ -1 more
Initially called for a dryer-duct cleaning estimate; I wanted three, and the first two were extremely high. Walt's was about 1/3 the cost of the others, and since we recently purchased our home, I asked what it would cost to have our ductwork cleaned as well. His quote for both jobs was only $120 more than just having the dryer duct cleaned by either of the other two companies, and his estimate included cleaning the dryer duct (on the second floor, at no extra charge, which is something the other companies were going to do), 13 ducts, and using a natural sanitizer to keep down allergens and prevent mold after the ductwork was cleaned. He and his employee were prompt, great to be around, answered all our questions, and cleaned everything before they left. They also showed us the empty equipment before they started, and how full it was before they left. I was very impressed with their integrity, and the overall great job! Thanks, Walt!
Description of Work: Cleaned the dryer vent on the 2nd floor; cleaned and sanitized 13 heating/cooling vents throughout our recently-purchased house. There was a LOT of "stuff" in the ductwork, including drywall/concrete "dust".
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
LAURIE P.
10/2007
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
I found the owner Walt to be a delight during the first phone call to explain the process and set up an appointment. He arranged for his staff person to come within a few days of my call, at my convenience. Steve was friendly, professional, and efficient. He showed me the accumulation after the cleaning was through, which certainly gave me a visual of the amount of dust that fills our houses. It took about two hours, my house smelled quite fresh afterward, and my husband has stopped sneezing!
Description of Work: Steve removed all ten grates and cleaned the vents which had not been cleaned in at least 16 years. He used a portable machine that had HEPA filters on it, and a 35 ft. hose with brush attached to suction all the dust moose three times per vent. Needless to say his machine was filled. He then applied a natural tea tree oil and eucalyptus spray to sanitize against molds and allergens. Steve also cleaned out our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jody B.
03/2007
5.0
air duct cleaning
+ -1 more
Easy to get a hold of and make appointment. They showed up on time. Very friendly. They did a great job. The dryer vent is about 20 feet long and has a elbow in it. It was taking about 3 hrs. to dry towels. They were able to get it completely clean. And they also showed me everything they got out of the vents. They were here over three hours to make sure they got everything. I will have them come back again.
Description of Work: Cleaned our air ducts and our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KAREN M.
10/2006
5.0
air duct cleaning
+ -1 more
Eric was excellent. He's easy to work with, he answered all my questions, showed up promptly and came in under the telephone bid. He has changed the company name to Aeroflux.
Description of Work: Cleaned all the air ducts in my 2,210-square-foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from OTTO'S AIR CARE
THANKS, BUT THE NAME HAS NOT CHANGED. IT'S STILL OTTO'S AIR CARE, AND IS OWNED BY WALT OTTO.
SHARON J.
10/2006
5.0
air duct cleaning
+ -1 more
I met Walt Otto, owner of Otto's Air Care, at the Fall Home Improvement Show and scheduled an appointment for the cleaning. He arrived at the scheduled time. As I showed him the location of all the ducts his assistant brought in the vacuum equipment. Walt opened the holding cannister to show me it was empty. His assistant went to each floor duct and inserted the very long hose vacuuming each duct. Some of the ducts had small toys such as Lego's in them from past occupants. I purchased this 1950's house last year and did an extensive rehab, so I knew the ducts were pretty dirty. The cannister was full of dust, cat hair, and dirt when they were finished. Walt said he was surprised there was that much accumulation. At that time he asked if I had allergies and would I like to have the sanitizing process done. I do have allergies so I asked him what was used and how it would smell and the cost. Sounded good to me, so that was done. Walt was very professional and personable.
Description of Work: Walt Otto and his assistant vacuumed all of the air ducts to my gas heating system. They cleaned the duct space housing the filter, inspected and evaluated the proficiency of the filter. They showed me the holding chamber of the vacuum before and after. Upon completion they sprayed a natural product of tea tree oil and eucalyptus into the ducts for sanitizing against mold and allergens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
PATTI F.
09/2006
5.0
air duct cleaning
+ -1 more
Otto has retired and Eric has taken over. He is a terrific young man who paid close attention to detail and did an outstandingly thorough job!
Description of Work: Cleaned air ducts throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from OTTO'S AIR CARE
SORRY, BUT WALT OTTO HAS NOT RETIRED, AND ERIC CERTAINLY DID NOT TAKE OVER!
TIM H.
05/2006
5.0
air duct cleaning
+ -1 more
Great. On time, professional, thorough and friendly. Very competitive pricing. Highly recommend Otto's Air Care. The worker's name was Eric.
Description of Work: Cleaned HVAC system which was desperately in need of a thorough cleaning. Also cleaned our Dryer vent which was completely full of lint.
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Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Appliance Repair
FAQ
OTTO'S AIR CARE is currently rated 5 overall out of 5.
OTTO'S AIR CARE accepts the following forms of payment: Check
Yes, OTTO'S AIR CARE offers free project estimates.
No, OTTO'S AIR CARE does not offer eco-friendly accreditations.
No, OTTO'S AIR CARE does not offer a senior discount.
No, OTTO'S AIR CARE does not offer emergency services.
No, OTTO'S AIR CARE does not offer warranties.
OTTO'S AIR CARE offers the following services: AIR DUCT CLEANING, DRYER VENT CLEANING, ELECTROSTATIC FURNACE FILTERS & SANITIZING DUCT SYSTEMS.