NW Concrete Interiors LLC

It cost us $650 deposit. He took the deposit and never absconded. I found out that his license and bonds were expired. He came over to do the estimate and he had a couple of concrete samples with him for color. He also got a nice little website that made him looked very professional. He did not take any money on that day. He wrote up a proposal for us and e-mailed it to me. Probably about two weeks later, we scheduled for him to come back and do a template for the design of it that he could take back, and that is when he took the deposit. He claimed that he would be able to install it within the next two weeks. After that, I called numerous times, e-mailed, and text messaged him. He kept telling me that he was having problems with his phone and gave me a different phone number that I should use. Basically, he quit taking my calls and quit returning texts or calls or e-mails. So, I could not get a hold of him because he would not answer my calls anymore. I had my husband call him from his cellphone which is a different area code even, and the guy answered. My husband actually left him a message telling him that he wants a concrete work done. He called back. My husband told him that I was his wife and asked when he was going to complete the work for us. He went off a tirade and yelled obscenities at my husband. My husband just said that we did not want him to do the work anymore and asked him to let us know how we can get a refund for our deposit. He told us that he would put it in the mail on Monday, but that never happened. He just disappeared. Since then, I had gone online and read testaments from other people about him. I would like to give a strong warning to people because he is not licensed, not bonded, and not an actual business.

It was a mistake to not check out the company and owner prior to giving him a deposit. We contacted the company after reviewing his website late April 2013. His response was quick and we made an appointment for an estimate. James didn't show for the first appointment and that should have been a red flag to us. We got an excuse that his phone had been stolen and rescheduled the appointment. He came out and gave us an estimate. Samples were supposed to be dropped off but somehow made it to someone else's house (so said) and we received them a week later. We liked the samples none the less and the price seemed reasonable. We issued the company a deposit for 50% down. Another mistake. Since that time, James missed two installment dates as no shows. There were multiple excuses with the last one being that his tools were sitting on another job site that couldn't be accessed. He never could get around to sending me the pictures of the poured concrete although he says it was done. I learned that his contractor's license had been inactive since October 2012. When I confronted him with this I got more excuses but the promise it was being taken care of. Ultimately, James did not reinstate his license, continues to advertise his company and has not returned our deposit. We cancelled our contract, he agreed to refund our money and as of today are still waiting. Our last contact with him July 28, 2013 when he wanted me to confirm my address after telling us the check had been mailed. Stay away from this company and James Bomotti. It seems his business is to sell but not deliver. From reading other Angie's lists reviews and other websites, this is a habit and not an incident. I intend to pursue reimbursement and any other appropriate measures to stop him from continuing to defraud homeowners. As a side note, I found another contractor through Angies list that not only delivered, but managed to do the whole job start to finish in 2 weeks.

After our deposit, communication got sketchy. We had an appointment for install 2 weeks ago (again) that had to be coordinated with the electrician to hook up lights for a glass countertop. The electrician showed up, but we got no word that this guy wasn't going to be there. The week before he didn't show up because the Truck broke down. This time we hear later he was in the hospital with kidney stones, but was out and giving excuses the next morning. We now found out this past weekend that he doesn't even have all the glass to finish the job for an install, even though the prior install appointment was made the day before he was supposed to arrive! Like he didn't know. The CCB# I now find out has lapsed, so has his bond. I had to cancel my project today by reversing charges on my CC# and find a plan B. It's been almost 90 days since I gave the deposit and was told it would take only 4 weeks to get the glass made. I should have looked on Angie's List first.

It didn't go!!

Horrible experience....See above.

Since that date there has been multitple problems with our project. He has missed all his promised install dates. He does not return phone calls or emails in a timely manner. He pushed the install date back at least ten times officially and one time didn't even bother to call us or email us, he just didn't show up. He made the counters backwards once, another time he didn't have the right trailer to bring them to the house. The last time he was here 3/28 he installed one side. It did not fit properly so he took the counters into our backyard and ground them down and forced them into place. Our stove is no longer centered where it should be and our oven door does not close properly. There are still sharpie marker marks on the side of the counter where he ground them down. The other side he installed cracked during installation. He left it in our home promising to come back and replace it. At the time we agreed to this. However, the next day the other "completed" side of the counter started having serious problems. The finish he had put on them started to discolor, bubble and flake off in some places. I went to make a salad and placed a bottle of olive oil on the counter for a brief moment. This left a penetrating oil stain on the counter. I called him immediately to voice my concern that there must be a problem with the sealer. James did not return my phone call but sent me an email with after care instructions no where on those instructions did it say not to get oil anywhere near the counters. It said, use them lightly. All we had done is made a salad and heated up some soup. After I got the email I again called James to discuss our concerns with our project. He did not return our phone call. We waited 24 hours for a response and when we did not recieve one, we requested a stop work order on our project. At this point we have given James Bommoti and NW Concrete Interiors multiple opportunites to get our job done and done correctly. After consulitng with other concrete counter fabricators it is apparent that his work,craftsmanship, and business practices are unaceptable. The side that is unsealed sitting in our home, cracked, has no rebar, nor fiber or aggregate in it. The custom dish drain he made on the sink side is not polished or sealed there is also a large chip on the edge that must have also occurred during install.. After leaving the counters here we wiped them down and both the sealed and unsealed side left red marks on the towels used to wipe them down. They are not sealed properly at all. We are currently seeking a full refund from the company, which he has refused to offer. At one point he told us that he had lifted our stop work order and that if we wanted our counters we could come to his shop pick them up and install them ourselves. We no longer want to work with James Bomotti or NW Concrete interiors. We were more than patient and kind and understanding for 3 long months we are done.