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Northwest Natural Gas Company

Fireplaces, Natural Gas Lines, Heating and Air Conditioning,

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-8 of 8 reviews

Bill P.
06/2017
5.0
fireplaces
  + -1 more
There was just one worker. They left the area tidy. They could work on the price.
Description of Work: We got an fire place inspection, but it was an vendor that they sent. I don't remember the vendor they sent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Avis F.
06/2017
5.0
gas leak repair
  + -1 more
I have about five gas appliances, and they come out and check everything for the winter. If you call in the summer, they will come in. It was an A for everything, because there was one thing they would not let me use. It was my gas fire place. They said, do not use that until it is cleaned. So they were really good. If I have gas appliances you can use them, I did not know that but you can.
Description of Work: I have all the gas equipment, and they come out and check everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen G.
04/2017
5.0
gas leak repair
  + -1 more
Everything continues to work. They didn't charge me for it. It was fast and professional. Took care of the problem. It was only about an half an hour to complete.
Description of Work: My gas stove was poring gas out. They came over really quick.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
03/2017
5.0
gas logs
  + -1 more
.
Description of Work: This is the utility company, not a service company. They are my natural gas provider. I had them come and check my gas fireplace logs to make sure they were okay. I had just moved into this house and I didn't know if they were in good working order so he came and checked it out. The gas company offers that service once a year for free.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandy V.
02/2017
4.0
fireplaces
  + -1 more
The guy was very nice, had a little trouble getting the pilot light going and he told me that they only get 6 hours of training and have to learn things on their own.
Description of Work: Inspect and repaired my pilot light

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori C.
01/2017
5.0
plumbing, fireplaces
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia S.
08/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It just stopped working and started dumping, as they will do. It's on a drain, so it wasn't a big deal. I have no complaints about what they did. It was fast, it was clean and of course, they fixed what I needed and gave me a new hot water heater.
Description of Work: They installed a new water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I've been using them since 1980, when I moved into the house. I haven't had anybody else work on the gas problems in the house. There was no charge. You hook up to the gas company and they're interested in not having explosions and things. So they'll come out and make sure that you're safe. They won't do everything, like I had to pay for the gas water heater, of course. The wall heaters are strange and they will come out and tinker around with them, without charging me because I pay them every month. I like the gas service I have. I've always liked them. It has been so long and I've never had any trouble with them at all and I was impressed with them. I didn't know what I was getting into and they came out and impressed me with cleaning the thing for nothing. I have a little hand vacuum cleaner. I probably handed them that and then they just hosed it out and they cleaned the cobwebs out of it and stuff and made sure the pilot light was lit.
Description of Work: I have some old-fashioned gas wall heaters. I noticed an odor that I didn't like. So they came out and they just cleaned it and informed me on the pilot light and things like that.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    20605 NW Cornell Rd, Portland, OR 97229


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Natural Gas Lines,
    Heating and Air Conditioning,
    Gas Logs,
    Water Heaters,
    Plumbing

    FAQ

    Northwest Natural Gas Company is currently rated 4.9 overall out of 5.
    No, Northwest Natural Gas Company does not offer free project estimates.
    No, Northwest Natural Gas Company does not offer eco-friendly accreditations.
    No, Northwest Natural Gas Company does not offer a senior discount.
    No, Northwest Natural Gas Company does not offer emergency services.
    No, Northwest Natural Gas Company does not offer warranties.

    Contact information

    20605 NW Cornell Rd, Portland, OR 97229