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Neil Kelly Company

Handyman Services, General Remodeling

About us

Neil Kelly is the largest design-build remodeler in the Pacific Northwest, offering remodeling, home improvement and solar energy services through our design centers in Bend, Eugene, Portland and Seattle. For 75 years, we’ve been building a reputation for designs, outstanding craftsmanship, uncommonly good service, and consistently satisfied clients. We are a pioneer in the design/build process in the Northwest and strive to incorporate green design and remodeling elements in all our practices.

Business highlights

77 years of trusted experience

Services we offer

Remodeling, bathroom & kitchen remodeling, home additions, renovations, window, handyman, home building, cabinets & interior design. Home performance & energy retrofits.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
12%
3
6%
2
8%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 76-426 of 426 reviews

Andrea V.
05/2014
5.0
electrician, lighting, remodeling, siding, woodworking, home remodeling, house painters, interior painters
  + 6 more
Paid $99 for a Angies Big Deal and he had to come back to complete all the jobs. I haven't yet gotten my invoice from the additional hours. The repair person was courteous and efficient. It all went very well. He was able to come back to complete the outside job without me on site.
Description of Work: Fixed some siding and repainted. Finished our bathroom floor project by caulking and installing our baseboard. Replaced a light switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven T.
05/2014
5.0
plumbing, remodeling, home remodeling, interior painters
  + 2 more
Fixed all we asked fast and was very professional. This is the second time I have used Neil Kelly and will use them the next time.
Description of Work: Fixed kitchen sink, water heater & did some painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jana M.
05/2014
5.0
plumbing, home remodeling
  + 0 more
Richard helped remove a small tree with a braided trunk that was overgrown and had begun to topple the fence. There was a big tangled mess at the top of the fence where the vines and leaves had grown to provide privacy but were now too heavy. He cut everything up into small pieces so that it would fit in the yard debris container and helped secure the fence. He also fixed a loose shower fixture that could have cause a major water leak. He gave me great advice on how to fix some minor issues around the house that didn't require his skill level. He stayed more than the 2 hours I paid him for and was very easy to work with.
Description of Work: Tree/bush removal; shower repair; general advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Don B.
05/2014
2.0
drywall, electrician, insulation, plumbing, remodeling, air duct cleaning, wells, home remodeling
  + 6 more
UPDATE: 05/19/2014 I was asked to remove negative comments about this company, by a friend, so I have done so, as much as I can They have stepped up their Responsiveness, at least they are trying to correct the problems.... I still would not recommend this company to anyone, while some of the people are nice, they are to disorganized to provide an adequate service. I am not certain, that everyone is qualified to do the jobs they perform. And too, many people trying to correct the same issues.
Description of Work: This company was to do an Oregon Energy remodel which included the following removed water heater and replaced with new energy efficient unit removed gas furnace and replaced with new Mitsubishi Split Air conditioner and heaters home grade insulation through out home and attic, and other energy efficient projects

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$24,000

Mary R.
05/2014
4.0
home remodeling
  + -1 more
Janel was professional, punctual, and very detailed in her information. She did an excellent job of learning exactly what my needs were going to be, and has the education and background to provide guidance and sound suggestions. All her references raved about her and the work she did for them, even though costs were an issue with everyone. If I had an unlimited supply of money I would not hesitate to use Janel and the Neil Kelly team; unfortunately I am not a rich person with no need to budget for my future needs.
Description of Work: Janel Campbell is outstanding in every way, and I would have loved to use her services for this addition. The big issue was the cost that I simply could not justify, even if performed by outstanding builders/contractors, when I was able to secure the project for about the half the cost with another reputable builder.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mary Noreen B.
05/2014
5.0
electrician, handyman service, lighting
  + 1 more
Lonnie was great. He finished the projects perfectly, then cleaned up after each job. It was soooo much easier than trying to get my husband to do those chores. ;-)
Description of Work: Rehung light fixture, hung towel racks, hung new lot fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gerald S.
05/2014
5.0
ceramic tile, handyman service
  + 0 more
He furnished lag bolts and caulk. He had multiple tints of caulk so could match us well. He taught me how to caulk.
Description of Work: Mounted a bike hoist on rafters of house, caulked kitchen sink and tub and crack between hall hardwood and linoleum in utility room and used grout caulk in bathroom between hardwood and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Roselyn M.
05/2014
5.0
handyman service
  + -1 more
on time completed work efficiently quality work
Description of Work: Installed roll-out drawers in kitchen and laundry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cynthia M.
04/2014
5.0
handyman service
  + -1 more
Best deal via Angies list. Kevin with Neill Kelly was excellent. I most definitely would have him return for more services. Thank you for a job very well done.
Description of Work: Installed blinds X 3, towel holders X2, toilet holder, fixed drawer in kitchen. Inspected our broken shower with suggestions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennie L.
04/2014
5.0
home remodeling
  + -1 more
Oh, he was awesome! So honest, patient and hard working. Obviously very intelligent and well versed in his field of work. He was on time, communicated well both over the phone before the appointment, during the appointment, and made sure to leave his card, because I'm using them again! Thank you so much for your great work! This is what Angie's List is all about!
Description of Work: Drywall patches, (educated my son and myself in the process!) small repairs in his free time, such as balancing cabinet doors and re attaching a gate on the fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sandra B.
04/2014
5.0
home remodeling
  + -1 more
It became apparent that the pocket door project would be much more complicated and expensive than we had realized, due to the load bearing wall it would have to go in, so my husband abandoned the idea, although he very much appreciated the advice of the guys from Neil Kelly. if he had continued the project on his own, it could have been disastrous!! So their advice and expertise alone was very much worth the $99 we paid for the Big Deal. The plumbing work was pretty simple, but they did it efficiently and it went well. Both of the guys clearly knew what they were doing and we felt very confident in their advice. Unfortunately, the first thing my husband had one of the guys do was to install a vertical beam to support the floor under the pocket door, which turned out to be unnecessary work since he later decided not to continue with the pocket door project as a result of their advice.
Description of Work: We bought this Angie's List Big Deal because we intended to put a pocket door in one of our interior doorways. My husband had done a lot of of the pre-work but was feeling a bit out of his element so he was glad that I purchased the Big Deal and we scheduled the guys from Neil Kelly in large part for their expert advice. My husband showed them what he had in mind, and they got started right away with the next step. They also provided him with some advice about leveling a floor in preparation for installing new carpeting. Finally, they did some plumbing work in preparation for a utility sink we planned to install in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janice R.
04/2014
5.0
handyman service
  + -1 more
ts I had, under circumstances I could not control, moved in with my middle son, who is a disabled veteran. He lives in a very small studio, well, actually a very BIG studio, which is working out for us. My bed is in the living room part of the studio, which also had a kind of cut out in the wall, which looked like it would work as a closet for me. The gentleman came out, on time, and hung 2 rods, one higher, and one lower, and it is perfect. All of my garments, except the ones I can fold and put in drawers, fit there nicely. Then he hung a couple of shelves. He did a good job. The only problem I had is it seemed sometimes that he was wasting time, going in an out to his truck several times, and generally just killing time. It seemed like 2 hours was a long time for a professional to hang a couple of rods and hang a couple of shelves. I would have liked him to hang some of my family photographs on the walls, but he ran out of time. I could be wrong. That is the only reason I gave him A's
Description of Work: He hung some rods in a cut out in the my living space, so I could have my own closet, and then hung some shelves on the wall of the living room for my collectables. Did a really good job..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Joyce T.
04/2014
5.0
handyman service
  + -1 more
I decided to have the work done by a relative. I would definitely hire this company if I have any other needs come up.
Description of Work: I purchased a Big Deal with this company for two hours of handyman services.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Timothy L.
04/2014
4.0
home remodeling
  + -1 more
We originally wanted a few things done, but after learning that they wouldn't be able to look at plumbing issues or electrical issues (he told us he didn't have much experience with plumbing or our specific electrical issue and he would consult other folks), we switched our to-do list around. We went with getting the toe-kicks stained and nailed in place along with getting a motion sensor light done above our garage. The toe-kick project took the full two hours (with about 15 minutes to spare, but we didn't want to have to schedule or pay for another visit to get the lights installed.) It took a long while to get an appointment scheduled as both parties were busy. When we finally decided on a date, the handyman arrived on time. It was an okay job. He had appropriate tools on hand as far as I could tell. We provided the stain & brush. It wasn't a hard job, but it didn't seem like he knew much about staining and how it would hold to the wood or how much we would need and such. Maybe that's not part of a handyman's job. I'm not sure just getting the toe kicks done was worth $110, but we were glad to get that checked off our to-do list.
Description of Work: We bought a two hour Angie's List deal for $110 of Handyman services. He stained some under cabinet toe kicks that we've had cut to size, but needed them to be finished and nailed/glued in place.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$110

Scott H.
04/2014
5.0
home remodeling
  + -1 more
Mostly described, above. Larry was punctual, professional, listened to what I wanted and how I proposed to do it, then offered ideas for how it might be done better. I was very pleased.
Description of Work: Assessed two failing fence posts that had held up a gate before being dislodged by a backhoe. Larry listened to my proposal for securing the posts, then offered an alternative that he thought would work better, but still using the materials I had purchased. We agreed and he successfully (and attractively secured those two posts). As a result of the repairs, however, the gate no longer fit. We discussed alternatives, then scrounged existing materials to reduce the size of the gate. He then mounted it, and everything works properly. Additionally, he ground out the bottom part of the front door latch so that the front door would close properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Craig C.
04/2014
5.0
handyman service
  + -1 more
Excellent service. He was very smart and handy! He told me everything I needed to know and fixed them all! AWESOME!!
Description of Work: Straightened all cabinet hinges and doors. Switched some hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie B.
04/2014
5.0
handyman service
  + -1 more
Very happy with the service, Rick was very talented and professional.
Description of Work: Fixed everything we had for him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DONNA K. B.
03/2014
5.0
insulation, replacement windows, doors, energy audit
  + 2 more
I was quite impressed with this company (probably should rave about it!), which was even better than the last one I used. The only issue was with one of the subcontractors, but the owner of that company promptly corrected the situation.
Description of Work: Full energy audit upgrades, including a heat pump, new insulation in attic and crawlspace, fan in hallway, new front door and storm door, several new windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Neil Kelly Company
Thanks [remove member name], we are glad to hear it went well! We look forward to working with you again. Tom Breunig, Marketing Manager Neil Kelly Company

Jamie B.
03/2014
5.0
handyman service, lighting, interior painters
  + 1 more
Neil Kelly Home Improvement was on time, professional, quick. He did everything correctly.
Description of Work: He did some handyman types of services. He installed a light and a dimmer. He did some painting and texturing and repairing a wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary L.
03/2014
5.0
contractors
  + -1 more
Very professional and knowledgeable. Excellent service.....would love to use again.
Description of Work: 4 hours of handyman services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Chris S.
03/2014
5.0
replacement windows
  + -1 more
We wanted to convert an existing kitchenette in our finished basement to a wet bar. Our first meeting she spent a few hours touring our home, listening to our ideas and really understood what we were going for with style and functionality. She was incredibly creative in dealing with our difficult space that butted up to the under stairs area, as well as had a load bearing wall. We were also still living out of state and she was great about scheduling us while we were in town. Project took about two months. Her team always kept us in the loop as far as schedule and their subcontractors were professional. We did have one small issue with a sub, but Janel handled it immediately and were very gracious. Extras: Upon moving in to our home, we had a problem with furniture not fitting through a small sliding patio door. We called Janel and she sent over a handyman who removed our doors and allowed us to get the sectional into our basement family room within hours. We are planning to have Janel reface a fireplace near the wet bar as well as add bar seating. In the meantime they have walled off our fireplace until we can complete it and you'd never know it's there! We can't recommend Janel and Neil Kelly enough!
Description of Work: Projects Janel Campbell / Neil Kelly team completed for us: --Convert kitchenette to wet bar --Relocate laundry room to basement and add proper venting --Remove paneling from walls and sheetrock --Interior painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Julie T.
02/2014
4.0
handyman service, plumbing
  + 0 more
The service was good. He changed bulbs on our porch lights. He also fixed a toilet that I had previously tried to fix myself because water was constantly running. Recently I noticed that water is running again which is about two months after he fixed the toilet.
Description of Work: I purchased a big deal for $111 for 2 Hours of Handyman Services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$111

j l A.
02/2014
1.0
handyman service
  + -1 more
Just awful....better to hire high school kids from wood shop. 7 years later every work done falling apart.....Horrible and over rated. And over priced.
Description of Work: Home remodel

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$97,000

CONNIE G.
02/2014
5.0
plumbing, home remodeling
  + 0 more
he came in explained what he was going to do and did exactly that. he also made sure i knew what he was doing and work very diligently to get the matter resolved.
Description of Work: Howard repaired my sink. the plumbing was not fixed properly by past performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gail Diane M.
02/2014
4.0
handyman service, woodworking
  + 0 more
Very well. The young man who came out was prompt, professional and did a very good job.
Description of Work: Cut and installed lattice around foundation of home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

804 N Alberta St, Portland, OR 97217

http://www.neilkelly.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
General Remodeling

FAQ

Neil Kelly Company is currently rated 4.5 overall out of 5.
Neil Kelly Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Neil Kelly Company does not offer free project estimates.
Yes, Neil Kelly Company offers eco-friendly accreditations.
No, Neil Kelly Company does not offer a senior discount.
No, Neil Kelly Company does not offer emergency services.
Yes, Neil Kelly Company offers warranties.
Neil Kelly Company offers the following services: Remodeling, bathroom & kitchen remodeling, home additions, renovations, window, handyman, home building, cabinets & interior design. Home performance & energy retrofits.

Contact information

804 N Alberta St, Portland, OR 97217

http://www.neilkelly.com