Neil Kelly Company

It went great. Rick called a couple of weeks ahead to discuss what I wanted done for the deal I purchased. I explained the situation, sent him pics via phone and we discussed what I needed to provide. Initially I was going to get finished plywood that I'd have to paint, but a neighbor suggested the melamine and I was glad I went with that. No painting required, it's finished already and it's strong! While no one will be walking on this, it will hold a person's weight if need be as it was installed onto existing cross beams. I purchased a piece of trim molding to finished off the unfinished edge across the front and Rick did a nice finished boxed edge. All in all it went great and Rick was a pleasure to work with. I'd highly recommend him. He's knowledgeable and has been in this business many years. He's a Pro.

It went fairly well. One thing I wanted done didn't get done.

A very good job doing things I could not, or would not do. And done very well. And totally cleaned up any mess. I was impressed to say the least. Thank you.

very well. Michael arrived with all the tools he needed, and could work very efficiently at changing light fixtures, rehanging a safety rail, and a few other small projects. It went very well!

It was an outstanding service. He was on the high end, so price wise, he contacted us quickly, set up a date and he came on time. He finished everything correctly and efficiently. I would use him again in the future.

The staff were really nice and helpful. They were prompt. They were very informative and were able to answer all of my questions and give me advice. I thought they were pretty thorough. I would use them in the future.

Everything went very well. He first came to assess the damage to be caused by excess moisture from the deck directly above and quoted approx. $600. He said he would come Dec. 10. Meanwhile, he kept in touch by phone. He then came on the day he said he would, Dec. 10. Rainy day. He put a tarp overhead and worked beneath. He spent approximately 1 1/2 days to repair/replace damaged joists. When finished, he replaced everything as it was previous to the work and swept and cleaned up all debris.

PLUMBING WASN'T HIS EXPERTISE, BUT HE GOT THE FAUCETS IN.

He arrived on time, completed the paperwork FIRST! He admitted he has a slight case of ACHD so loves to fix everything! Very personable and will do everything very completely and professionally!! Been in the business over 35 years and it shows. Not afraid to tell you he doesn't do that, but will recommend someone if needed.

The repair went great. Paul let me know what he was doing and how much time it would take every step of the way and his estimate was spot on. Excellent Job.

Dave was on time, professional and friendly. Since we had tried a few homeowner fixes, I needed to walk through those and he told me what he planned to do to fix both the problem and our "fixes". He did a very good job. The dryer vent had split behind the drywall (the installer in the 70's had used screws which had made holes in the vent), so he removed a nicely cut section of drywall, removed the broken section and replaced it. He also ensured it wouldn't happen again by angling the vent toward the wall a bit better and then finished it off by replacing the drywall and securing with screws. It looks good and is functioning well. Since that didn't take the whole two hours, he also rehung a coat rack and helped a sticking door no longer stick. I will absolutely use this service again and will make a list of things to do (as was suggested by another reviewer, but I had assumed that the vent would take the two hours). This was a good experience. If you, like us, are thinking that you should be able to do this stuff by yourself, I want to share that this takes a lot of pressure off and gives you some piece of mind (and time!).

They were very friendly, prompt, and always on time. They did everything they said they would do.

Wound up playing phone tag for a week with a person who couldn't help me. Now they say they will provide a list of contractors for me. Screw that -- I've got Angie's list. Very poor customer service. They seem to be resting on their reputation.

They made the work seem like a bigger deal than it was and I felt that the work very minor and the bid was quite high for I needed done, which was painting, putting in a gas fireplace, and electrical work such as putting in light fixtures, among some work around the home. I felt their was a lot of hype and that my money was wasted on this service after hearing the estimate of $85,000 for the work, which I felt was very high. While they were through and nice with what they did, I was overall very disappointed in the whole experience

It went great with this company. They were very nice to work with.

They had a good reputation. The workers and the quality of work were excellent. They were reliable and it was good expertise.

Thomas Lifschutz came out to quote a medium sized job. It took me a few weeks hounding to get a quote back, when it came back it was completely lacking detail, and ridiculously overpriced. If they didn't want the job there are more polite ways to communicate that. There was the name of a different project manager inside the quote (different from what was verbally communicated to me) with no explanation; my best guess is that he used another quote as a template and didn't bother to properly fill it out. Needless to say, I'm not going to be working with Neil Kelly.

He was exceptional. I’d love to have him work here again. Got it done really quickly.

I went through Clean Energy Works Oregon weatherization program to weatherize my house. They assigned my project to Neil Kelly. I had heard they were expensive but I have good friends who used them for a major remodel on their home and they were quite pleased with the work they did. Mostly it was fine. The workers were nice and Neil Kelly reps. were also nice and professional. One worker did mar a window insert but Neil Kelly took responsibility and sent it to the company for repairs. I appreciated Neil Kelly's ideas for weatherizing my house. They had good ideas for sealing the 1950s house. What I am quite unhappy with is the attic insulation. I mentioned to several different people with Neil Kelly that I didn't want blown in insulation in the attic. They all said it was the best and were unbending on the issue. Believing them, as they were the experts, I caved and let them blow in insulation in the attic. I did my best to have all attic work completed prior to the insulation, additional supports, wiring,etc., and had asked the workers to remove an attic fan at the far end of the attic. They failed to remove the fan and it was so loud I finally contacted Neil Kelly to have it removed. It was then I was told a hazmat outfit was required to go into the insulated part of the attic and they would not remove the fan, but did disconnect it. Now the nonfunctional fan is blocking an air vent in the attic and I was told not to try to remove it myself as I shouldn't be exposed to the insulation material. The other issue I have with Neil Kelly is the cost of the project. They are quite a bit more expensive than many other contractors in the area. They gave me a bid for some electrical work that was twice as high as the electric company I went with to do the work.

They are the only person in the area that does four hot waters. So far, it has been fine. But we have been dealing with their money arrangements because their financial options are limited. Apart from that, it has been very good.

Not sure if this review is legitimate because I never actually saw anyone from this company they were impossible to get an appointment with and when I did it was going to be literally 2 months before they could even look at my project. After my initial contact with them, I had to repeatedly call them back to try and get an appt., I think they were hoping I would give up, and when I didn't they finally agreed to come out in about 3 weeks, with a promise they would not be able to do the work for 6-8 weeks. I will admit they were at least honest about the time frame and did not want to create unrealistic expectations22 for service. I'm sure when I emailed them that I no longer needed them I'm sure they were relieved to see me go. They might do good work, but I'll never know.

My front door did not hang correctly and the lockset did not work correctly. I had a previously purchased lockset installed which required a bit more work than anticipated, and the door was rehung so it swings better. The door works great now, doesn't stick anymore! I had a couple other minor things attended to. The kitchen skylight trim I had from before did not fit or look right so Lonny recommended that I get new wood trim. I had him come back for a second visit to purchase and install the trim. He did a great job and I am happy that he recommended putting up new trim.

Everything went very smooth. They were great in narrowing down options for tile, floors, colors and everything in between. The 7+ week project ended on time with almost no unexpected issues. The project was more expensive than if we did it ourselves, but the help in coming up with a great design and the lack of stress that usually doesn't happen with a project like this was well worth the price. I will definitely use them again and highly recommend Janel Campbell (designer) and Dan Moore (project mgr).

They called back within 1 day of my contacting them, and Thomas setup a time for the next week that was convenient for me at 5pm, which they normally don't schedule. That morning I learned I would be delayed; he very kindly accommodated and agreed to arrive at 5:30. He arrived on time, was very professional, listened to all my projects and ideas, explained a number of alternatives, and really worked with me to come up with a logical plan. The coupon is for 4 hrs of design work including a 3D rendition. I'm hoping the work estimate will come in at an acceptable level; I'd really enjoy working with them if all are as professional as Thomas. I'll update this listing as soon as I see the bid & drawing.

I went to the store for some supplies and when I returned he was installing lights rather than prepping for the closets. He did begin the closets but ran out of time. Eventually my husband completed the closets.