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Neil Kelly Company

Handyman Services, General Remodeling

About us

Neil Kelly is the largest design-build remodeler in the Pacific Northwest, offering remodeling, home improvement and solar energy services through our design centers in Bend, Eugene, Portland and Seattle. For 75 years, we’ve been building a reputation for designs, outstanding craftsmanship, uncommonly good service, and consistently satisfied clients. We are a pioneer in the design/build process in the Northwest and strive to incorporate green design and remodeling elements in all our practices.

Business highlights

77 years of trusted experience

Services we offer

Remodeling, bathroom & kitchen remodeling, home additions, renovations, window, handyman, home building, cabinets & interior design. Home performance & energy retrofits.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
12%
3
6%
2
8%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 351-426 of 426 reviews

Sky R.
05/2015
2.0
home remodeling
  + -1 more
unknown
Description of Work: I originally bought this with the intention of using it to have a leaking pipe in my ceiling repaired and was unable to get the service provider to get the work done in a timely fashion. On several occasions the communication was very delayed on their part. One one occasion more than a week went by before they got back to me and by then I already had the repair done by someone else. When they finally did follow up I tried to arrange for them to install a bathroom fan and again the communication was very delayed. They sent me an email indicating that they would come by one week to get started on the job and I told them that I would like to set that up. I didn't hear back hear back until the end of that week. That was the last straw for me and my patience with them.
Rating CategoryRating out of 5

MARK L.
05/2015
5.0
home remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
05/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: It went perfectly, and it was great, no complaints.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel H.
05/2015
4.0
doors
  + -1 more
.
Description of Work: Installed entry door and storm door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Karl R.
05/2015
3.0
home remodeling
  + -1 more
unknown
Description of Work: Initial plans, priced plans to the neighborhood and didn't listen to budget or some design considerations.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$1,200

Response from Neil Kelly Company
Neil Kelly is known for its quality of design, thoroughness of planning, competitive pricing and quality of construction. Our commitment to our clients is the foundation of our 68-year reputation and numerous awards for design, ethics in business, and community contributions. Before we ask a homeowner to commit to a remodeling contract with our company, we provide detailed specifications, detailed plans and a firm price (no surprises, no “allowances.”) Our estimating process often involves investigating several potential approaches and options with our clients, in order to help them strike the right balance between their project vision and their project budget. In this case, the homeowners were considering a significant number of modifications to the home, and asked for our estimate of project budget. We conducted a very thorough initial assessment in order to evaluate the scope, challenges and anticipated costs associated with each component (basement, main floor, addition, etc.) so that they could make a well-informed decision about how to proceed. Many homeowners are surprised to learn of the number of complexities that must be overcome in order to achieve their remodeling vision. This can be especially true when making significant structural changes, such as the addition of a second story, to a 1920s-era home. The cost of doing the project right- with materials and craftsmanship that will meet current building standards, blend seamlessly with the historic character of the home, and last for the next 80+ years- can be higher than anticipated. And while we most definitely do not “price plans to the neighborhood,” we do encourage our clients to consider factors such as local comparable home values when deciding how/whether to invest in a major remodeling project. While we regret that this homeowner was disappointed in our conclusions, we stand by our assessment of the scope of work and budget required to complete the whole-house remodel that he discussed with us. We are committed to helping our clients to make the most of their investments in their homes, and sometimes that involves delivering unwelcome news. Randy Hudson, Vice President Neil Kelly Company

Rick T.
05/2015
5.0
home remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNETTE C.
05/2015
5.0
home remodeling
  + -1 more
unknown
Description of Work: I bought this as an Angie Deal - 4 hrs for $199. My list wasn't long enough so the contractor left 30 min early. He was awesome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Karen B.
04/2015
5.0
handyman service, remodeling, home remodeling, doors
  + 2 more
unknown
Description of Work: This was a great experience. The contractor fixed a problem with our front door, installed an entry into our crawl space, put up new shelving in our kitchen and assembled a piece of furniture from Ikea. All of this was completed in a short time, and with professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shiyun Y.
04/2015
2.0
home remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


yuni C.
04/2015
4.0
home remodeling
  + -1 more
.
Description of Work: Miner repairs. Very pleasant experience. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George B.
04/2015
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Remodel of bathroom and bedrooms. This remodel went exactly as planned and finished on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Scott M.
04/2015
5.0
home remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Johnna J.
04/2015
5.0
home remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Phillip R.
04/2015
5.0
contractors, roofing, woodworking, home remodeling, interior painters
  + 3 more
unknown
Description of Work: We had some dry rot issues with the trim boards around a window on the front of our house. Because we were dealing with flashing and potential rain issues we wanted the repair done correctly. Dave came out, removed the rotten trim boards, installed new trim pieces, calked and painted. Great job at a very fair price.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Scott A.
04/2015
3.0
interior designers, remodeling, home remodeling
  + 1 more
unknown
Description of Work: They came out and did a free kitchen design. They proposed a kitchen, but the price was way to high. They are a high quality kitchen remodel company, and were overkill for the value of our home.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Mel H.
04/2015
4.0
drywall, handyman service, home remodeling
  + 1 more
unknown
Description of Work: I purchased the 2-hour coupon with intentions of using it for a small drywall repair (the hole was 13"x28"). The technician informed me that the repair would take longer than 2 hours so it would cost me an additional fee. I chose not to have him repair the drywall but instead put together a small table and 2 stools which he completed within the 2 hours timeframe. I hired another Angie's List provider that repair my drywall in about 45 mins.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Daniel H.
04/2015
5.0
doors
  + -1 more
.
Description of Work: Installed a new entry door and storm door. Done in a professional manner. Quality service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jacque L.
04/2015
5.0
home remodeling
  + -1 more
Great job!
Description of Work: Repaired and fixed needed items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

William T R.
04/2015
5.0
remodeling, replacement windows, home remodeling
  + 1 more
unknown
Description of Work: Total remodel of kitchen and dining areas with bump-out bay window and bath adddition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85,000

Shelley G.
04/2015
5.0
home remodeling
  + -1 more
.
Description of Work: Put up sound deadening wallboard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

jim D.
03/2015
4.0
home remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

SUZANN A.
02/2015
5.0
home remodeling
  + -1 more
unknown
Description of Work: Put up a mantle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Sue R.
02/2015
4.0
interior designers, remodeling, home remodeling
  + 1 more
unknown
Description of Work: Consult re: estimate on kitchen remodel

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Betty D.
02/2015
5.0
handyman service, home remodeling
  + 0 more
unknown
Description of Work: replaced dryer vent to vent hot air outside. The flexible vent was replaced with a rigid metal pipes. The dryer functions much better now - it gets completely dry in less time....

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$99

KRISTY M.
02/2015
5.0
handyman service, home remodeling
  + 0 more
unknown
Description of Work: Handyman services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

804 N Alberta St, Portland, OR 97217

http://www.neilkelly.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
General Remodeling

FAQ

Neil Kelly Company is currently rated 4.5 overall out of 5.
Neil Kelly Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Neil Kelly Company does not offer free project estimates.
Yes, Neil Kelly Company offers eco-friendly accreditations.
No, Neil Kelly Company does not offer a senior discount.
No, Neil Kelly Company does not offer emergency services.
Yes, Neil Kelly Company offers warranties.
Neil Kelly Company offers the following services: Remodeling, bathroom & kitchen remodeling, home additions, renovations, window, handyman, home building, cabinets & interior design. Home performance & energy retrofits.

Contact information

804 N Alberta St, Portland, OR 97217

http://www.neilkelly.com