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MOVE IT OR LOSE IT INC

Moving Companies, House Cleaning, Hauling,

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

MOVING, PACKING, UN-PACKING, DUMP RUNS, JOB SITE CLEANUP, MOVE-OUT CLEANING, BOX DELIVERY.

Amenities

Free Estimates
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Reviews

3.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
0%
3
0%
2
33%
1
11%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
3.6
responsiveness
4.4
punctuality
4.1
Showing 1-9 of 9 reviews

Donna S.
07/2012
1.0
moving companies
  + -1 more
I found out they are not licensed or bonded. I did not use them.
Description of Work: I was considering this company for moving services.
Rating CategoryRating out of 5

Ella E.
05/2011
5.0
moving companies
  + -1 more
We hired 2 men for 3 hours. They knew exactly what to do and how to do it. We had some pretty heavy items and they made it look effortless. They were awesome. I would recommend them any time and use them again any time.
Description of Work: We hired this company to load our stuff on the ABF U-Pack truck. I left a message the night before (Sunday!) to verify the time and they called me back within 5 minutes. Punctual, professional, I could not be happier with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Deb C.
03/2008
2.0
moving companies
  + -1 more
They were on time. I wasn't there for most of the move (I stopped by briefly for the last of the pack-up and was surprised at how long it was taking). I was even more surprised to get a call from my daughter later, saying that we were short by $60! Apparently they charge for travel time from their office (wherever that might be) in the morning - which I WAS NOT told about on the phone, despite what Ryan claimed and will likely claim here - so there was an additional charge, plus the 3 hours we were quoted actually rolled over to 3.5 hours. We are talking about a single mom who doesn't have credit cards or checks, so she had pulled out just enough to cover what we had been quoted. I would be a lot less upset about this had I not felt threatened by one of the movers, who refused to call his boss; stating he would start moving items out of the home if we did not come up with the rest of the money immediately. What astoundingly good customer service! I should have checked AL first!
Description of Work: Moving a messy 1 bedroom apartment about 3 miles across town.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$360

Response from MOVE IT OR LOSE IT INC
I AM SORRY YOU FEEL THIS WAY. I EXPLAINED THE CHARGES TO YOU ON THE PHONE WHEN YOU MADE ARRANGEMENTS FOR THE MOVE. DRIVE CHARGES WERE ALSO EXPLAINED IN THE CONTRACT THAT YOU SIGNED WHEN WE SHOWED UP TO YOUR DOOR. WHEN I TALKED TO YOU ON THE PHONE THAT DAY YOU TOLD ME THAT YOU HAD THE MONEY FOR THE MOVE, AND HAD PLANNED ON TIPPING THE WORKERS AS WELL, BUT WERE NOT WILLING TO PAY FOR DRIVE TIME. THIS GAVE ME THE INDICATION THAT THEY DID A GOOD JOB. ONLY AFTER YOU FIGURED OUT THAT YOU HAD TO PAY FOR DRIVE TIME WERE YOU UPSET ABOUT ANYTHING. CLAY TOLD ME THAT HE WAS NOT GOING TO CALL ME BECAUSE I WOULD HAVE TOLD HIM THE SAME THING HE TOLD YOU (THAT DRIVE CHARGES APPLY). HE SAID THAT YOU COULD CALL THE OFFICE BUT HE WAS NOT GOING TO LEAVE UNTIL PAYMENT WAS MADE. I FEEL THAT WE DID A GOOD JOB WITH YOUR MOVE AND WE WERE PROFESSIONAL IN EVERY WAY. WHEN YOU CALLED THE OFFICE YOU WERE VERY RUDE TO ME, BUT I REMAINED CALM AND TRIED MY BEST TO HELP.

KATHIE C.
11/2007
2.0
moving companies
  + -1 more
The only thing I noticed in the loading (not until I got here) they put my stove on top of my grandmothers writing desk. Did not secure the load, because they had to leave. The load shifted, and gouged my writing desk. They were fast, but not too thorough. Had to keep reminding them of stuff in the tool shed.
Description of Work: They loaded me up from Hubbard, OR to Denver.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$650

Response from MOVE IT OR LOSE IT INC
THE DESK WAS COVERED WITH A BLANKET PROVIDED BY THE CUSTOMER. THE MEMBER DID NOT PROVIDE APPROPRIATE ROPE OR TIE DOWNS TO SECURE THE LOAD. IF THOSE ITEMS HAD BEEN AVAILABLE, THE DAMAGE DEFINITELY COULD HAVE BEEN AVOIDED. THE TRUCKING COMPANY THAT SHE USED INFORMED HER OF THE WRONG KIND OF TIE DOWNS. AT THE END OF THE JOB WE TOLD HER ABOUT ANY POSSIBLE PROBLEMS WITH THE LOAD SHIFTING AND TOLD HER TO INQUIRE WITH THE TRUCK DRIVER AS TO WHAT SHE SHOULD BE USING TO SECURE THE LOAD. MOST SHIPPING COMPANIES PROVIDE SUCH TIE DOWNS BECAUSE THEY ARE A SPECIAL ORDER ITEM AND ARE QUITE EXPENSIVE. AS FOR THE STUFF IN THE SHED, THE MEMBER HAD KEPT REMINDING US. WE DID NOT FORGET ABOUT IT, WE WERE JUST NOT READY TO PACK THOSE ITEMS BECAUSE THEY SHOULD HAVE BEEN ON THE TOP. I AM SORRY ABOUT YOUR DESK BUT THERE WAS NOTHING MORE WE COULD HAVE DONE. IF I REMEMBER CORRECTLY WE PACKED THE TRUCK USING ALMOST 10 LESS FEET THAT WE HAD TO WORK WITH, YOU SHOULD HAVE BEEN DISCOUNTED FOR THAT SPACE. ALSO IF YOUR DESK WAS DAMAGED DURING TRANSIT, A CLAIM SHOULD HAVE BEEN FILED WITH THE TRUCKING COMPANY THAT MOVED IT. THEY ARE REQUIRED TO PROVIDE SHIPPING INSURANCE FOR YOUR ITEMS.

Marilyn P.
10/2007
5.0
moving companies
  + -1 more
Very well!
Description of Work: Moved large items from one home to another.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from MOVE IT OR LOSE IT INC
THANKS FOR YOUR SUPPORT. FEEL FREE TO CALL US ANYTIME.

THOMAS S.
07/2007
5.0
moving companies
  + -1 more
Excellent job. Workers were careful and very fast.
Description of Work: Assist with household move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Response from MOVE IT OR LOSE IT INC
THANK YOU.

ALAN O.
06/2006
5.0
moving companies
  + -1 more
A friend recommended them to me. (Same one who recommended Angie's list to me.) Their rate was higher than when he moved with them, but I blame gas prices for that. They were an hour late, but they called before hand and told me the delay. The movers were much faster than the previous movers I had hired. They got everything out and into the truck in a very short period of time. They have a three hour minimum, but the job took three hours, so it worked out. They did a very good job and I would hire them again.
Description of Work: They moved a big desk, a couple of bookshelves and a whole bunch of boxes and other stuff from my old rented house to my new bought house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Response from MOVE IT OR LOSE IT INC
THANKS, IT WAS A PLEASURE DOING BUSINESS WITH YOU. SORRY ABOUT THE DELAY, IT IS SOMETIMES UNAVOIDABLE WHEN YOU BOOK AN AFTERNOON APPOINTMENT.

JENNIFER S.
04/2006
2.0
moving companies
  + -1 more
The owner and one helper showed up several hours early despite the fact that I had called a few days before to confirm the correct time. They left to go do the job scheduled after mine, but then came back shortly, I assume because those folks didn't want to go early either. While loading the truck (which was small and I ended up making more trips later in my car), the owner kept getting calls on his cell which he would answer. He was scheduling new appointments and talking to people looking for work. I felt that he should let voice mail pick up calls while he was working a job in which I'm paying by the hour. While unloading, they dropped several things including part of a desk which left quite a big dent. Most of my stuff is older so I didn't make a big deal about it, but if you are moving nicer pieces, I would stay away from this company. Also be aware that they charge double time while driving, which can add up if you are moving more than a few miles or hit heavy traffic.
Description of Work: Moved from a 2 bedroom rental in NE to new 3 bedroom house in SW.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$450

Response from MOVE IT OR LOSE IT INC
SORRY ABOUT THE TIME MIX UP. I DID TAKE A COUPLE PHONE CALLS BUT WE DIDN'T TAKE ANY BREAKS EITHER. I KEPT ALL PHONE CALLS SHORT. YOUR DESK WAS A READY TO ASSEMBLE ITEM AND SHOULD HAVE BEEN DISASSEMBLED BEFORE MOVING. THESE ITEMS ARE NOT BUILT WELL ENOUGH TO MOVE ASSEMBLED. THIS WAS DISCUSSED IN THE BEGINNING AND IS STATED IN OUR CONTRACT. DRIVE TIME WAS ALSO DISCUSSED IN THE CONTRACT AS WELL AS ON THE PHONE WHEN YOU BOOKED THE JOB. OUR CLOCK STARTS WHEN LEAVING THE OFFICE, AND YOU PAY THE SAME RATE AS MOVING, NOT DOUBLE. I'M SORRY YOU WERE NOT SATISFIED, I KNEW NOTHING ABOUT IT UNTIL I READ YOUR COMMENTS HERE. IN THE FUTURE IF YOU HAVE PROBLEMS PLEASE ADDRESS THEM IN THE BEGINNING, WHETHER IT BE WITH US OR SOMEONE ELSE. IF WE ARE TO FIX A PROBLEM WE NEED TO BE AWARE OF IT. THANKS FOR YOUR COMMENTS, WE WILL USE THEM TO IMPROVE CUSTOMER SERVICE IN THE FUTURE.

    Contact information

    7035 SE 82nd Ave Ste B, Portland, OR 97266

    http://www.nwmoving.net

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    House Cleaning,
    Hauling,
    Garbage Collection

    FAQ

    MOVE IT OR LOSE IT INC is currently rated 3.4 overall out of 5.

    Sunday: 9:00 AM - 9:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    MOVE IT OR LOSE IT INC accepts the following forms of payment: MasterCard,Visa
    Yes, MOVE IT OR LOSE IT INC offers free project estimates.
    No, MOVE IT OR LOSE IT INC does not offer eco-friendly accreditations.
    No, MOVE IT OR LOSE IT INC does not offer a senior discount.
    Yes, MOVE IT OR LOSE IT INC offers emergency services.
    No, MOVE IT OR LOSE IT INC does not offer warranties.
    MOVE IT OR LOSE IT INC offers the following services: MOVING, PACKING, UN-PACKING, DUMP RUNS, JOB SITE CLEANUP, MOVE-OUT CLEANING, BOX DELIVERY.

    Contact information

    7035 SE 82nd Ave Ste B, Portland, OR 97266

    http://www.nwmoving.net

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM