LA-Z-BOY FURNITURE GALLERIES

Furniture - Sales, Furniture Refinishing and Repair


Services we offer

SALES OF RECLINERS, CHAIRS, SOFAS, SECTIONALS, OTTOMANS, TABLES, RUGS, ACCESSORIES, TODD OLDHAM BY LA-Z-BOY, FABRIC SEARCH, COLLECTIONS. DESIGN EXPERTS, DESIGN STUDIO.

Services we don't offer

RE-UPHOLSTRY.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.35 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.8
responsiveness
4.4
punctuality
4.5
Showing 1-5 of 5 reviews

Lynda V.
07/2010
5.0
furniture repair, furniture sales
  + 0 more
I have had nothing but positive experiences with this company and my warranty needs. Even after the expiration of my warranty they are willing, with an acceptable fee, to continue providing service to me. The service representatives work right in my home and only once have they had to take it in. I think it's so nice that they will still work on my chair after the warranty expiration. They provide this service to all of their chairs. That's a good thing.
Description of Work: I purchased an electronic La-Z-Boy chair from this location about 5 years ago. The chair came with a 3 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARTA S.
08/2008
5.0
furniture sales
  + -1 more
The decorator measured my room and we went back and picked out furniture that would fit. I didn't like a few pieces that they replaced. It was no problem, they were wonderful.
Description of Work: I bought furniture from them, they had a decorator come out for free also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

BILL E.
10/2006
3.0
furniture sales
  + -1 more
The sales part of it was just fine. Where they let us down a bit was in getting the chair to us and follow-up. It seemed like they forgot about us. When I called back after waiting a week, it appeared the chair had been in the warehouse. We then had to wait another week for delivery. I guess I had expected them to be on top of this, but they weren't. No apologies from them. Could not get a return call from our salesperson. I had to call a number of times, talking to whomever I could find.
Description of Work: Purchased a chair and a magazine stand.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,100

JIM B.
10/2006
5.0
furniture repair
  + -1 more
The repairman was on time, performed the repair work in our home. There was a flat fee for the service.
Description of Work: Furniture repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LANA S.
08/2006
1.0
furniture sales
  + -1 more
Got nowhere talking to anyone.
Description of Work: My complaint is with the company not standing behind their product. I purchased a sectional 6 yrs. ago from them. After the 1st yr. it started coming apart. I contacted them and made sure they would repair it but I would have to pay for labor. It has continually over the yrs. gotten worse. After paying the amt. of money we paid for this piece of furniture and believing that La z Boy stood behind their product and made a quality product, we are highly disappointed. I would not recommend to anyone to buy from them after my experience.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0



    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Furniture Refinishing and Repair

    FAQ

    LA-Z-BOY FURNITURE GALLERIES is currently rated 4.3 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 6:00 PM

    LA-Z-BOY FURNITURE GALLERIES accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, LA-Z-BOY FURNITURE GALLERIES does not offer free project estimates.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer eco-friendly accreditations.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer a senior discount.
    No, LA-Z-BOY FURNITURE GALLERIES does not offer emergency services.
    Yes, LA-Z-BOY FURNITURE GALLERIES offers warranties.
    LA-Z-BOY FURNITURE GALLERIES offers the following services: SALES OF RECLINERS, CHAIRS, SOFAS, SECTIONALS, OTTOMANS, TABLES, RUGS, ACCESSORIES, TODD OLDHAM BY LA-Z-BOY, FABRIC SEARCH, COLLECTIONS. DESIGN EXPERTS, DESIGN STUDIO.
    RE-UPHOLSTRY.

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM