Knapp's Service & Appliance Repair LLC

Appliance Repair, Appliance Repair - Small

About us

Knapp's Service & Appliance Repair LLC is your best bet for quality appliance repairs in Portland. We offer appliance repair for refrigerators , dishwashers, washing machines, and more. We're licensed and insured for home appliance repair, and we have 14+ years of experience in our industry. You can trust us for expert workmanship and professional customer service.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Refrigerator Repair. Dishwasher Repair. Washing Machine Repair. Dryer Repair. Oven Repair. Stove Repair. Range Repair. Garbage Disposal Repair. Over-The-Range Microwave Repair Window Air Conditioner Repair .Instant Hot Water Dispenser Repair. Appliance Installations. Painting. Light Plumbing. Light Electrical. Finish Work. Drywall. Lighting. Doors and Windows. Wood/Vinyl Flooring. Water Lines. Gas Lines. Fencing. Power Washing.

Services we don't offer

Television Repair.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
1%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 125 reviews

Kenny E.
09/2024
5.0
appliance repair
  + -1 more
Great, they didn’t really have to fix anything as the dishwasher just had a foaming up issue but they have a flat labor rate so I still had to pay. It was worth it though as the repair guy was very helpful.
Description of Work: Dishwasher leak repair

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Nathan S.
12/2023
5.0
appliance repair
  + -1 more
Microwave could not be fixed but James recommended a new one and offered to install it.
Description of Work: fix microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Daniel C.
06/2023
5.0
small appliance repair
  + -1 more
They were quick and professional. The process was painless, and our technician was very efficient at solving our problem. 10/10 It involved taking apart the dryer and securing the vent to the wall adjacent to the dryer. I had ordered all the parts required but I needed the expertise and peace of mind that it would be done properly. Especially with putting it back together correctly. Nickea solved this issue with speed and professionalism. Thanks!
Description of Work: Installing a side venting kit for our new dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Shibalik C.
07/2022
5.0
appliance repair
  + -1 more
Very well coordinated and knowledgeable.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$488.77

TOM H.
07/2022
5.0
appliance repair
  + -1 more
Very well. Paul arrived on time. He figured it out right away. He had the parts and a clear explanation of the root cause. Great guy.
Description of Work: Troubleshoot and repair gas dryer that would not run

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Robert L.
02/2022
5.0
small appliance repair
  + -1 more
super service, reasonable rates, knew what they were doing and showed up when they said they would. My go-to in future.
Description of Work: appliance installations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim P.
05/2021
5.0
appliance repair
  + -1 more
Ultimately, I needed to replace the oven because Knapp could not find parts for it. Fairly new Whirlpool oven, however had no model number on unit (homebuilder got a deal). Knapp made two visits with new parts, attempted to fix, then said they could not fix it. BUT, Knapp did not charge me for their time and labor. Zero. Pleasant surprise and quite honorable of them to do this.
Description of Work: Wall oven kept losing heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris T.
04/2021
2.0
appliance repair
  + -1 more
Please read: Do not hire Knapp's for repairs on high end appliances. These are nice guys, they probably know how to work on most brands. But on high end brands they have less experience and they will wing it. My 6 burner stove now has only 3 functioning burners. They over-torqued one of the burner pipes and completely and snapped off the connecting gas line. Now I have to hire another company to do repair the damage Knapp's did.
Description of Work: Range Repair

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$80

Response from Knapp's Service & Appliance Repair LLC
We are sorry that you felt you had a bad experience. We appreciate your feedback, as this helps us grow and improve our business performance for our Customers. Thank you

ROBERT S.
02/2021
5.0
appliance repair
  + -1 more
They found the leak right away, but after they left there was another leak, caused by another problem as well as no ice being produced. They had to come back a second time, but all is good.
Description of Work: Repair water leak and frozen line to ice maker in the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathleen A.
12/2020
5.0
appliance repair
  + -1 more
Well. Masked, efficient, explained well, cleaned up.
Description of Work: oven repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan C.
11/2020
5.0
appliance repair, small appliance repair
  + 0 more
Perfect. They were on time, professional and cheery.
Description of Work: New coil in oven and install new garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul W.
10/2020
5.0
appliance repair
  + -1 more
While I ended up buying a new washer, they were very professional and gave me the info I needed to make a informed decision.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan Y.
10/2020
5.0
appliance repair
  + -1 more
Excellent -- came earlier than scheduled (which was fine!), diagnosed the problem, went to get the part and it was fixed...Even said our 20-year old dryer was better than all the new ones out there! Who knows if true or not, but VERY nice and thorough.
Description of Work: Dryer didn't heat
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick V.
10/2020
5.0
appliance repair
  + -1 more
Thorough assessment. Conscientious instruction. Problem solved. Excellent warranty.
Description of Work: Clothes washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Minda S.
10/2020
5.0
appliance repair
  + -1 more
The tech was very professional, did a diagnostic to quickly identify the issue and fixed a clogged washer filter that stopped water from draining. It was a simple repair that took less than 30 minutes to complete. He was also able to come in and do work safely - wearing mask, social distance and keeping the work area sanitized.
Description of Work: Repair a front loading washer that would not drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

CK T.
10/2020
5.0
appliance repair
  + -1 more
Highly recommended. Knapps had done excellent job fixing our Dryer, replace broken heating elements. He arrived on-time for appointment, did high quality repair work and with excellent customer service. We will hire Knapps again for other appliance repair.
Description of Work: Dryer - replace heating elements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jesse H.
10/2020
5.0
small appliance repair
  + -1 more
The team was very responsive and communicated very well. Unfortunately the result of the diagnosis was that the appliance needed to be replaced and therefore no repair was completed. But the Knapp's team was very transparent and helpful through the process.
Description of Work: Diagnostic visit to see why microwave hood stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lynne E.
07/2020
5.0
appliance repair
  + -1 more
The repairman said the dishwasher needs replacing. He adjusted the freezer door on the refrigerator and checked the condition of the standalone freezer. He was excellent.
Description of Work: Assess kitchen appliances

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Dorothy W.
07/2020
5.0
small appliance repair
  + -1 more
I recently bought a house that had a new dishwasher improperly installed, and Mr. Knapp figured out the problem right away and fixed it. I will be calling Knapp's again any time I have an appliance problem.
Description of Work: Dishwasher reinstall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Judy B.
07/2020
1.0
appliance repair
  + -1 more
They could not come to my address no work done found someone on my own
Description of Work: refrigerator repair
Rating CategoryRating out of 5

Response from Knapp's Service & Appliance Repair LLC
I'm sorry you weren't happy that you were politely told on the phone that your residence is about 40 miles outside of our service area. I don't understand how you can be upset at a company just because we don't service your area. Maybe in the future as our Company grows, we will service your area. Thank you

Jordi K.
04/2020
5.0
appliance repair
  + -1 more
Excellent was expedient and practiced safer precautions during this pandemic.
Description of Work: Fix washing machine
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard B.
04/2020
5.0
appliance repair
  + -1 more
Servies was good and he kept to the schedule. I wish it was a little cheaper, but the quality of the work was A+
Description of Work: Compressor in fridge went bad

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Sylecia J.
04/2020
4.0
appliance repair
  + -1 more
They found out what the issue was, sadly it means getting a part or replacing the entire appliance. But at least we know now!
Description of Work: Dishwasher wouldn’t drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Glenn R.
02/2020
5.0
appliance repair
  + -1 more
Very happy with the results. Work was done quickly and an explanation of the problem was given and how to avoid it again.
Description of Work: Repair of the oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Desiree P.
01/2020
4.0
appliance repair
  + -1 more
Two trips required and not fully repaired due to damage. Done well enough to use burner.
Description of Work: Repair of gas stove burner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

12239 SE Stark St, Portland, OR 97233

http://appliance-repair-services.portland-biz.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
210039
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
04/07/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Knapp's Service & Appliance Repair LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Knapp's Service & Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Knapp's Service & Appliance Repair LLC does not offer free project estimates.
No, Knapp's Service & Appliance Repair LLC does not offer eco-friendly accreditations.
Yes, Knapp's Service & Appliance Repair LLC offers a 10% senior discount.
Yes, Knapp's Service & Appliance Repair LLC offers emergency services.
Yes, Knapp's Service & Appliance Repair LLC offers warranties.
Knapp's Service & Appliance Repair LLC offers the following services: Refrigerator Repair. Dishwasher Repair. Washing Machine Repair. Dryer Repair. Oven Repair. Stove Repair. Range Repair. Garbage Disposal Repair. Over-The-Range Microwave Repair Window Air Conditioner Repair .Instant Hot Water Dispenser Repair. Appliance Installations. Painting. Light Plumbing. Light Electrical. Finish Work. Drywall. Lighting. Doors and Windows. Wood/Vinyl Flooring. Water Lines. Gas Lines. Fencing. Power Washing.
Television Repair.

Contact information

12239 SE Stark St, Portland, OR 97233

http://appliance-repair-services.portland-biz.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed