My Paisley came to my home to give me the estimate (I thought anyway). Turns out that he wants close to $500 just to give me an estimate! He seemed upset that I was going to get competitive bids and not just trust him carte blance. After finding out I was going to get competitive bids he told he had to be paid for his estimate because he didn't like working for free.
Description of Work: I contacted John Paisley for an estimate for an addition and remodeling project.
Rating Category
Rating out of 5
professionalism
2.0
Response from JOHN PAISLEY BUILDER INC
I'M JOHN PAISLEY, THE OWNER OF JOHN PAISLEY, BUILDER. ABOUT 95% OF THE WORK WE DO COMES TO US BY REFERRALS FROM OTHER CLIENTS. THIS WASN'T THE CASE WITH THE MEMBER SO HE APPARENTLY WAS NOT AWARE OF OUR COMPANY POLICY CONCERNING PROJECTS SUCH AS HIS. WE ARE A DESIGN/BUILD COMPANY. JOHN HAD AN INCOMPLETE DESIGN FROM ANOTHER DESIGNER. I AM GENERALLY HESITANT TO PROVIDE COST ESTIMATES BEFORE THE SCOPE OF WORK IS WELL DEFINED. I OFFERED TO SIGN A PRECONSTRUCTION AGREEMENT WITH HIM TO COMPLETE THE DESIGN AND SECURE PERMITS SO THAT WE COULD MAKE AN ACCURATE ESTIMATE OF THE PROJECT AND PRESENT HIM WITH A CONSTRUCTION PROPOSAL AT THAT TIME. $500 WAS WHAT I PROPOSED FOR A DOWNPAYMENT ON THE PRECONSTRUCTION WORK. I ALSO EXPLAINED THAT IF WE WERE AWARDED THE PROJECT THAT WE WOULD ROLL A DISCOUNT OF THE COST OF 8 HOURS OF PRECONSTRUCTION COST/PRICING WORK OR $600 INTO HIS PROJECT COSTS. OF COURSE HE WOULD BE UNDER NO OBLIGATION TO HIRE US FOR THE CONSTRUCTION WORK AND ENCOURAGED TO INTERVIEW OTHER BUILDERS BEFORE SIGNING A CONSTRUCTION CONTRACT. THIS IS OUR STANDARD APPROACH TO PROJECTS THAT REQUIRE DESIGN WORK. I HAVE DEVELOPED AND REFINED THIS PROCEDURE DURING MY MORE THAN 30 YEARS AS A TOP-QUALITY RESIDENTIAL AND COMMERCIAL REMODELER, CABINETMAKER, AND NEW HOME BUILDER. OUR CLIENTS ARE VERY HAPPY WITH THE ARRANGEMENT.
Anita G.
08/2008
4.0
sunrooms
 + -1 more
Up front, I want to say that we did get what we paid for (which was a lot), and my only gripe is that we were not kept apprised of how much over the estimate we were going to go. We did add some things on as the project continued, but my husband did not think that the over-run would be as high as it was. The contractor is a very pleasant man and we also thought highly of all of the subcontractors that he hired. His foreman, in particular, was excellent. However, the estimate that the foreman gave as the work was about to be finished was about $5K less than what it ended up to be. This made the financing issue kind of touchy. On top of that, the contractor told us that we had been remiss in paying some invoices, and we were thoroughly unsure of what he was talking about. Also, as we did not anticipate such a great cost over-run, we are having to find creative ways to pay the extra on which we are being charged monthly interest. I realize that this is not a cradle to grave overall assessment, but, in a word, the biggest problem with this contractor is POOR COMMUNICATION.
Description of Work: We had our side porch turned into a sun-room with the 1920 period details of our Dutch Colonial.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70,000
Response from JOHN PAISLEY BUILDER INC
I'M SURPRISED THAT THIS MEMBER WAS NOT SATISFIED WITH THE COMMUNICATION DURING THEIR PROJECT. THE PROJECT DID TAKE LONGER THAN EXPECTED BUT WE EXPANDED THE WORK SIGNIFICANTLY. ADDING ELECTRICAL WORK, REFINISHING HARDWOOD FLOORS, FINISHING AN ATTIC SPACE ON THE SECOND FLOOR, REPLACING A WINDOW AND DOING UNEXPECTED ROOF REPAIR. OUR CONTRACT WAS ON A 'COST PLUS FEE' BASIS SO WE DID NOT PROVIDE WRITTEN CHANGE ORDERS BUT THE ESTIMATED COSTS AND TIME OF ALL ADDITIONAL WORK WERE DISCUSSED. WE ALSO BILLED THE MEMBER ON A MONTHLY BASIS TO KEEP THEM AWARE OF THE ONGOING COST CHANGES. AT LEAST 1 OF THOSE INVOICES WAS UNDERPAID AT THE TIME MAKING THE FINAL BILL HIGHER THAN EXPECTED. WHEN THE MEMBER LET ME KNOW HE WAS HAVING A HARD TIME MAKING THE FINAL PAYMENT WE MADE ARRANGEMENTS FOR MONTHLY PAYMENTS WITH INTEREST (OUR STANDARD POLICY). I BELIEVE THAT IN THE END WE WAIVED THE INTEREST.
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Service Categories
Sunrooms and Patio Enclosures,
General Remodeling
FAQ
JOHN PAISLEY BUILDER INC is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
JOHN PAISLEY BUILDER INC accepts the following forms of payment: Check
No, JOHN PAISLEY BUILDER INC does not offer free project estimates.
No, JOHN PAISLEY BUILDER INC does not offer eco-friendly accreditations.
No, JOHN PAISLEY BUILDER INC does not offer a senior discount.
Yes, JOHN PAISLEY BUILDER INC offers emergency services.
No, JOHN PAISLEY BUILDER INC does not offer warranties.
JOHN PAISLEY BUILDER INC offers the following services: RESIDENTIAL AND COMMERCIAL CONSTRUCTION AND REMODELING