Integrity Tree Care is a second-generation tree service company serving the Portland/Vancouver Metro area, owned and operated by ISA Certified Arborists, ISA Certified Tree Risk Assessors, Consulting Arborists and Plant Health Care professionals.
We are fully licensed, bonded and insured. We are a BBB Accredited Business and an active member of the Green Business Bureau. As a Certified Green Business, we actively work to preserve & improve our environment with the use of organic methods whenever possible. All our work is carried out to the highest industry standards as set forth by ISA (International Society of Arboriculture) and TCIA (Tree Care Industry Association). A Customer Referral Program, and a Military Waiver Program for those who qualify. We are a drug-free workplace.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Tree Pruning/Thinning, Tree Removal, 24-Hour Emergency Work, Stump Grinding, Fertilization/Plant Health Care, Cabling/Bracing, Hazardous Tree Assessment, Certified Arborist Consultations.
After checking out the ratings of several tree removal companies and getting bids, we also got a bid from Integrity Tree Care after a neighbor had them remove a dead tree from his property recently and recommended them highly for doing great work then as well as in the past for him. It was refreshing to us to actually get their bid fairly quickly, and we had them take down two trees last week, a huge dying maple tree in the back of our house as well as a cedar that had died. From start to finish, they did a great job and cleaned up well after their tree removal work was completed. They brought as many chunks of wood as possible to the front of the property and placed the others in the back near the stump for greatest ease of later removal by their employees. Their bid total bid was very reasonable, and they included the stump grinding in the charges. Jay came out a few days after the trees were taken down, and hauled away the larger chunks of wood. He willingly and happily wheeled several pieces of wood to the neighbor's home across the street for his woodworking, and Jay's attitude was such a blessing to us as he was so positive and helpful as he worked. Today, Krieger's Stump Removal, the company Integrity contracts with for stump grinding had Andy come out, and he not only arrived on time, but he also did a great job of taking care of the maple stump and only charged us a small amount to also grind the cedar stump. Another man from his company also came later in the job and assisted in clean up. All in all, we were very pleased with the service we got from Integrity Tree Care, and from all the men they sent for the various aspects of the job.
Description of Work: removal of two dead/dying large trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from Integrity Tree Care
Thank you so much for your review! We appreciate your business and look forward to working with you again in the future.
Donene D.
04/2019
5.0
tree service
+ -1 more
Jay and his awesome, local, long time Integrity Tree Care crew did a fantastic job taking out a large squirrely oak that was encroaching and dropping tons of leaves and debris on my double decks and sun room. From the first look and estimate through the inspection prior to starting work, the actual work, and the final walk through; they were very mature and professional, genuinely knowledgeable, experienced, methodical, timely, and sensitive to my concerns about not damaging my property, keeping the work affects on my property, and protecting the surrounding forest buffer. They were Licensed, Bonded and Insured and provided references from past customers. Great price for a Great job...!!!
Description of Work: Tree Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
LISA M.
04/2019
5.0
tree service
+ -1 more
I have now had two great experiences with Integrity Tree Care and really trust their work. I appreciate their careful approach to tree care and don't feel that I have to worry that my trees will be damaged in the process. Their team was punctual and quick. The area was fully cleaned up after they were done. Despite there being a number of chainsaws and a grinder on-site, my yard was cleaner after they left than when they arrived. They were not the cheapest, but I trust them and wouldn't hesitate to hire them again.
Description of Work: Trimming 3 large cedar trees and checking tree health
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lauren D.
08/2018
1.0
tree service
+ -1 more
Paid for cabling, but when I saw a guy with a coil of rope and asked what it was for, he said, "To get up in the tree." Much later, I asked two people from two different companies to take a look at my trees. Not only did they say that the TWO cables were attached to the wrong branches, they also said a rope was used, instead of cable. When I learned that Mike Mills, who owned Autumn Arbor, sold his business to Integrity and was working for them as an estimator, I requested that he come look at my trees. When he got back to me in an email (which I have), Integrity denied using rope and claimed that I had hired another tree service! So, not only did the owner LIE, he pretty much accused ME of lying! The only two tree services I ever hired were Autumn Arbor, who did a wonderful job removing a tree and branches years ago and Integrity! Integrity may have been in business a long time, but the current owner has no integrity at all! I paid quite a bit of money , but I cannot find the amount or the date the "work" was done - it's been a few years. The contract specified CABLE NOT rope. I will dig it up, if necessary.
Description of Work: cabling branches on large pine trees
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Integrity Tree Care
As the owner I'd like to begin by saying that I take this situation and all of our jobs very seriously, and that we're committed to providing excellent tree care and customer service. Our reputation, which has been built by repeat business and word of mouth recommendations, speaks for itself. The job mention here was done in January of 2016. We also did a subsequent job for this customer a couple months later. Since it has been 2+ years, it's hard at this point to remember the specifics although I know for a fact that the overall cost was a concern. Since the completion of the job, I have never spoken to Ms. [Member Name Removed] directly, and I did not know of her contact with our Arborist until now. To be accused of lying is shocking and hard to believe, given the lack of communication between Ms. [Member Name Removed] and me. To make slanderous accusations like this with no attempt to call or email us is a low blow. In the course of business, mistakes can be made but at Integrity we stand behind our work and appreciate the trust that so many of our customer have given us for over a decade. We have never tried to deceive Ms. [Member Name Removed] or anyone else. When problems arise, we handle them with integrity.
Paul P.
07/2018
2.0
tree service
+ -1 more
Verbally I was told tree in front yard would be cut down and debris removed. Tree in back would be cut down, trunk removed, and limbs left. Integrity did what they said with front tree. Back tree was cut down and trunk and branches were left (bid said back tree trunk would be removed and debris left). I paid bill in full and contacted Integrity about removed back tree trunk as promised. Integrity said that would be an additional $75. I declined an additional bill for work I already paid for and removed the trunk myself. Would not hire again or recommend.
Description of Work: Cut down 2 trees and remove most of debris
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$390
Mark H.
05/2018
5.0
tree service
+ -1 more
They did great work. Very prompt with the response for the bid. Showed up when scheduled. Made quick work of it, and couldn't tell they were even there when they left.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle W.
01/2017
5.0
tree service
+ -1 more
They were right in line with everyone else on price. They have good prices, they are reasonable. 3 or 4 people came out to perform the services. Their expandable, they did a good job, they didn't destroy anything, and they did exactly what they said they were going to do. They left the area just like they should when they were done. They left it clean. Their quality and capability, the good job, they were polite, they were clean really stands out.
Description of Work: They took down one tree, and grounded the stump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean Q.
10/2016
5.0
tree service
+ -1 more
They were a bit later than expected, but got right to work. Very tidy professional, checked in. Took safety seriously-I liked that.
Description of Work: Tree trimming, 8 trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Penny J.
01/2016
5.0
tree service
+ -1 more
They did a fantastic job. I thought it would take all day but they were done by lunch time. They did a great job cleaning up, even climbed up on my roof and blew it off. I am really happy and will use them again.
Description of Work: Took down a dead fir and another one along side my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Connie H.
12/2015
5.0
tree service
+ -1 more
CALLED THEM TO REMOVE A LARGE FIR TREE AND THEY WERE KIND ENOUGH TO LET ME KNOW THEY COULD SAVE THE TREE AND DO HAZARD REDUCTION AT A SAVINGS OF SEVERAL THOUSAND DOLLARS. BECAUSE OF THIS I HAD THEM REMOVE A VERY LARGE OVERGROWN LAUREL HEDGE THAT I THOUGHT I WAS STUCK WITH. THEY GAVE ME A GREAT PRICE! THE CREW WAS EXTREMELY HARD WORKING AND POLITE. THEY CLEANED UP WELL AND THE ROOTS WERE GROUND UP AND NOW WE ARE READY FOR A FENCE..........THAT WILL NEVER HAVE TO BE TRIMMED!!!!
Description of Work: REMOVE LAUREL HEDGE AND TRIMM LARGE FIR TREE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
MAGGIE C.
06/2014
5.0
lawn service, tree service
+ 0 more
I Love Integrity Tree Care. During one of our worst winters (2/14), several root balls of my Laurel Hedge uprooted and came crashing down into our lawn. It is my only source of privacy and was devastated at the thought of losing it. John (owner) & crew managed to replant & save the hedge which is about 20+ ft high, trim it's entirety and since then, evaluated it's health and condition. Prompt, knowledgeable, responsive, listened to my concerns, thorough, and worth every penny.
Description of Work: Replanted several Laurel Hedge root balls and trimmed entire four sides of same hedge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
kevin J.
06/2014
2.0
tree service
+ -1 more
The actual tree removal went smoothly. It's what happened as the tree crew was dragging large branches out was the problem. The first thing my wife said to me when she got home the day of the work was what happened to our front gate? The crew dragged large sections of branches out through the yard and gate. This apparently saved them time instead of cutting the branches into smaller, say, 6 to 8 foot sections. But by dragging the large sections of branches through the gate they put deep scars into it. I'm all for wabi sabi -- but these gouges were deep and ugly and prominent. The gate/entry was constructed at a cost of more than $1500 by a local artist using clear, old growth cedar boards custom milled for this project . It is also, in essence, our front door and the first thing any visitor encounters. When I reported this to and quot;Integrityand quot; Tree Care, the lack of interest in taking any responsibility in the matter was sad. They replied that and quot;the fence was already scratched and not new.and quot; it seems a bit like a furniture mover gouging your front door and then dismissing the new marks saying, and quot;you have an old house.and quot; I had used this company before when it was under the name of Thomas Tree. Their staff were courteous, professional, and careful. I understand that Thomas Tree was acquired by Integrity Tree. I thought the care and professionalism would carry over. It's clear it did not.
Description of Work: Removed a medium sized tree that was dying and starting to lean and pruned another.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$310
Beth C.
04/2014
4.0
tree service
+ -1 more
I thought the cost was high. I liked how ecologically-minded they were and they did not want to use chemicals. I liked how knowledgeable they were about the trees in my yard. I liked how they appreciated the old willow tree. The guy was really friendly and knowledgeable. The work was okay.
Description of Work: I used Integrity Tree Care. They removed some trees last summer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$750
Sondra B.
03/2014
5.0
tree service
+ -1 more
They are well named. They listen to what we want. They do what they say the will do. They are well trained.
Description of Work: They do tree trimming for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
AL D.
03/2014
5.0
tree service
+ -1 more
We have several fir trees on our lot that clearly needed thinning. There were lots of dead branches and I was concerned about them breaking off during a wind storm and damaging our home. They did a very professional, prompt and informative. The also put up a swing for us that I had wanted to do for my daughter for a long time but did not have the equipment to do so. Overall they did a good job. I would have liked to have more dead branches removed, but what was done was adequate.
Description of Work: Thinned out most of the dead branches in multiple fir trees.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Jim P.
02/2014
5.0
tree service
+ -1 more
All went well, they were easy to communicate with and did the work at a price that competitive.
Description of Work: Integrity cut down and removed a dead Hawthrone tree in our backyard
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Ronald H.
02/2014
5.0
tree service
+ -1 more
The experience was great, and they were clean. The only problem I had was when I had the stump ground, I am not sure if the person was with Integrity or not, but our sprinkler line was broken. I have to get that fixed. My neighbor used them too. The price was excellent.
Description of Work: I used for Integrity Tree Care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Mitchelle B.
02/2014
5.0
tree service
+ -1 more
|It went well except that two of the employees got into a major argument which I found to be very unprofessional.
Description of Work: They did a major trim to an oak tree as well as trimming up some surrounding trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
jaylene S.
02/2014
5.0
tree service
+ -1 more
They're good. They were great. They were pretty much A. The pricing was okay. The quality was very good. They were there when I wanted them to. They were right on time. They were early. They were very good, very nice.
Description of Work: Integrity Tree Care took out 3 trees and they cleaned up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Christine C.
01/2014
5.0
tree service
+ -1 more
They came out within the hour and trimmed some branches and secure the tree. They came back and permanently bolted the tree and thinned the remaining branches. The cost reflects emergency call rates.
Description of Work: My red leaf maple had split and part of the tree appeared ready to fall. We were expecting high winds the next few day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Christine S.
09/2013
5.0
tree service
+ -1 more
This work is scheduled for November in order to have the least impact on the health of the trees being pruned, so not yet completed as of this date. However, I have used Integrity twice before to cable two branches of a large oak together, to remove dead wood on two oak trees, and to remove three diseased cherry trees. The crews were knowledgeable, courteous, and professional. I was disappointed that not ALL the deadwood was removed from the oak trees, but after a phone conversation with the company I learned there is a difference between cosmetic and functional. I guess I paid for the functional deadwood pruning. I felt their pricing was competitive and that I got my money's worth.
Description of Work: Received estimate for removal of medium-sized Atlas Cedar, stump removal, and pruning 2 large fir trees and 5 large cedar trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Lori M.
09/2013
5.0
tree service
+ -1 more
Removed the tree without damaging any other plants or fences. Cut the tree up into 22" long logs. The smaller branches and leaves were put through a chopper and we used it for compost in the gardens.
Description of Work: took out a very tall tree in the corner of our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Nathan B.
08/2013
5.0
tree service
+ -1 more
They were great about getting back to me quickly and working out the details so an estimate could be completed the same day. The estimate was the highest I received and while probably reasonable, was more than I was willing to spend. I am still determining if I will move forward with the project.
Description of Work: Requested an estimate to take down a large and leaning pine tree along our driveway.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Marlene M.
08/2013
5.0
tree service
+ -1 more
We've been very happy with them. I've been very pleased with them. They have been very easy to work with. They have been very patient as we've gone through the process of getting a permit. So far, I give them highest recommendations. They haven't taken the trees out yet but the lead in to that process has been very successful.
Description of Work: I last used Integrity Tree Care to get an estimate a couple of months ago to take out some trees.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Nancy A.
06/2013
5.0
lawn service, tree service
+ 0 more
Very friendly crew, efficient, did a great job of hauling and cleaning up after work was completed.
Description of Work: Tree trimming, aborvitae removal, shrub removal, shrub prunning
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Excavating
FAQ
Integrity Tree Care is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Integrity Tree Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Integrity Tree Care offers free project estimates.
Yes, Integrity Tree Care offers eco-friendly accreditations.
No, Integrity Tree Care does not offer a senior discount.
Yes, Integrity Tree Care offers emergency services.
No, Integrity Tree Care does not offer warranties.
Integrity Tree Care offers the following services: Tree Pruning/Thinning, Tree Removal, 24-Hour Emergency Work, Stump Grinding, Fertilization/Plant Health Care, Cabling/Bracing, Hazardous Tree Assessment, Certified Arborist Consultations.