About us
Business highlights
17 years of trusted experience
Services we offer
Amenities
Warranties
YesAccepted payment methods
Reviews
4.113 Reviews
Showing 1-13 of 13 reviews
Cynthia B.
01/2019
appliance repair
+ -1 moreThey disassembled it, left parts all over my front porch for 3 weeks. They had to order parts, tools, wait wait, every excuse these people had they did. They were paid for a job and they intentionally tried to run me off and wait me out. My insurance company AHS bought me a new machine. These people are so dishonest they should not be on Angies List. Nor should any insurance company cover them. My nightmare with this problem lasted from May 6 until October 2nd week when I got my new machine. I had to pay a $100 deductible to AHS.
Description of Work: Repair a reasonably new Maytag Washer
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
LISA F.
11/2017
appliance repair
+ -1 moreFridge was not cooling, discovered on July 4 last year. Called Image, he called back said he could not make it till the morning - but he advised me on how to keep the food in fridge from going bad! That was much appreciated. The following day he showed up promptly, performed some tests and ended up replacing the thermostat. Charge was very reasonable. Also repaired my washer. Washer was making a horrible mechanical "not good" kind of noise. I turned to online videos that might describe the noise and how to repair. I did find videos and came up with my own diagnosis. Then I called Image and he came out a few hours later. Performed checks again and came up with same diagnosis as online. He ordered the part, picked it up the next day and installed. Note: texting seems to get best response..
Description of Work: Repaired fridge and dryer
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
David N.
07/2015
appliance repair
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$118
Richard H.
10/2014
appliance repair
+ -1 moreAs above, Michael did an excellent job. He had all the diagnostic equipment with him. He is easy going, very friendly and works efficiently. He left the oven and kitchen in great condition. Highly recommended.
Description of Work: Diagnosed what was wrong with my oven. He replaced the igniter switch and did a nice general tune-up on the oven. He is super pleasant, very reliable and works quickly and cleanly. I would recommend him highly.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
Response from Image Appliance Services LLC
Adam L.
06/2013
appliance repair
+ -1 moreProvider No Showed to the first appt and did not return my phone calls to find out why. My husband called and set another appt which he was 15 minutes late to. He was very polite and helpful but did not seem to have the answers to the repair. I had to run to the store to pick up a new filter but when I returned that was not the problem. He spent at least 1 hour trying to diagnose the problem. He used an air compressor to blow out the line and heater to unfreeze line in door. Within 12 hours the dispenser stopped working and he was called out again to take a look at No charge. Initial return trip he no showed the appt. He did finally make it back out on another day, unfroze the pipe but stated if it happens again the door will need to be replaced or it could be the sensor. When I requested additional information on the cost for either of these repairs I got no response. The pricing is good, but when you take time off of work for the appt and the tech no shows or is late it is very frustrating.
Description of Work: Diagnose Water dispenser on Fridge not working. Unfroze pipe in door and cleaned back area of dust bunnies. Also, cleaned out dryer vent
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Response from Image Appliance Services LLC
Jean G.
04/2013
appliance repair
+ -1 moreThis company scheduled an 8am appointment and is a NO SHOW / NO CALL
Description of Work: This company scheduled an 8am appointment and is a NO SHOW / NO CALL
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Response from Image Appliance Services LLC
Khanh N.
01/2013
appliance repair
+ -1 moreMichale also had to run to portland to get my replacement parts! He was back in a few hours and had the washer fixed within the hour. Very satisfied customer!
Description of Work: So our washing machine started having problems 2 days ago where it would not complete the wash cycle or would not spin. We searched for "washer repair" on craigslist and found Image Appliance. My first thought was his hourly rate on craigslist was a great rate so I was concerned about experience and quality of work. Well, it was a good thing we have a account with Angie's list - we searched for Image Appliance and guess what - they were rated at "A". Based on the reviews, we figured it's a safe bet with this repairman. I called and got Michael. He was polite and answered my call when I called at 8:30 am that morning. We scheduled a window between 2 and 4pm and sure enough, Michael texted me at 2pm to let me know he was on his way.He got here, did his diagnostic at the price he quoted, found 3 issues with our washer, and he showed me all the damaged parts. He had to fix 3 things - replace a bad water pump, broken belt, and replace some othe piece of metal which I have no idea what it is but he did all 3 prompty. Now our washer is running like a champ again! Most of the money spent to pay him was in parts. His labor is at such a great rate! He was prompt, polite, and fix what he said he would fix at a great rate! I will definitely pass his information on to others who need service. Thank you Michael for coming last minute and fixing it that same day.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$375
Response from Image Appliance Services LLC
Ruby G.
10/2012
appliance repair
+ -1 moreMichael arrived on time, was very professional, and did a great job with the repairs. Additionally, he was very charming, and it was a pleasure to have him do the work.
Description of Work: He repaired my washing machine and replaced my garbage disposal.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Image Appliance Services LLC
Margaret S.
10/2012
appliance repair
+ -1 moreMichael was very responsive to our request to repair our Electrolux dryer. It was previously repaired three times by a major repair company (which I would never use again). The major repair company replaced the motor yet Michael was able to fix the dryer without replacing the motor. I now believe the major repair companies were dishonest and were simply padding the bill under the warranty program. The repair needed today had the same exact symptoms yet Michael took the extra time to test a few things after he made a simple adjustment. I am thrilled as he saved us a lot of money and time. He has integrity and is a very hard worker. Once you use Michael, you will never use a major appliance repair company again.
Description of Work: Adjusted Motor and wheel inside the dryer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Response from Image Appliance Services LLC
Stephen F.
10/2012
appliance repair
+ -1 moreSee above.
Description of Work: My Whirlpool Duet clothes washer began making rattling sounds yesterday while spinning. Today is was worse and it sounded as though the machine was breaking. I hopped on Angie's list, emailed Michael and got a response via email within 5 or so minutes. He said he could come right now while in Portland if I contacted him with in 20 min. before he returned to Vancouver. I emailed back with my address and he said he would be there within 20 min. He was here about 30 min later due to traffic at rush hour. He was professional, pleasant, personable and got right to the job. He immediately found rocks in the pump and thought this fixed it He tested the washer and found It didn't fix it. There was something between the basin and the wash drum. Although it was the end of the day and getting to that rattling item involved taking the entire drum apart, he did so. I really appreciated that he took that extra time to do the job right even though it meant that he was going to be late getting home and it cost him money in time. He was here for about an hour, was clean and respectful of the surroundings, wiped up everything after himself and I will certainly keep his card and hire him again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Response from Image Appliance Services LLC
Ted S.
10/2012
appliance repair
+ -1 moreMy dryer stopped working a couple. I was about ready to do the trips to the appliance stores (Sears, Costco, Standard, etc.) to buy a new dryer, but decided to check Craig's List for some repair people instead of buying a new one. Of the names and places on Craig's List, Image Appliance was the only one that had A rating (most had F), so I called him and he came in about 2 hours to fix the dryer. He showed up on time, was pleasant and clean. He went to work immediately and took the entire dryer apart and found that there was a broken wire inside, which he was able to fix with no additional parts. He explained what he was doing while he was working. (I was curious how he would trouble shoot.) He put the dryer back in place, even reconnecting the vent. The cost was only $80 for this job! Imagine if I had bought a new one for a small repair. We spoke for some time and he seemed intelligent and pleasant. I would use him in a heartbeat if another appliance broke.
Description of Work: Michael came and repaired my broken dryer, which had stopped working. He took it apart and found the problem - a broken wire - and fixed it easily.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Response from Image Appliance Services LLC
Aleksey A.
10/2012
appliance repair
+ -1 moreMichael came on time, did a great job fixing our dishwasher was very professional and friendly.
Description of Work: Fixed our dishwasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Image Appliance Services LLC
inger E.
04/2012
appliance repair
+ -1 moreEverything is working fine. He replaced 2 seals on the dryer and he replaced something to make it turn more smoothly. Now it's working fine, it's drying better and there is no more noise. It's a great relief to me and my neighbors. He has a little bit of difficulty in scheduling time so he came a little late, but then he made up for it by staying late. He finished the job as he promised he would. He charges a flat fee for the repair so it's the same fee no matter how long it takes. My neighbors used him, too, and they were very happy with him as well.
Description of Work: Image Appliance Services LLC works on my dryer and diswasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Image Appliance Services LLC
Contact information
6701 SE Foster Rd, Portland, OR 97206
www.imageapplianceservices.comService hours
Sunday:
7:00 AM - 8:00 PMMonday:
7:00 AM - 8:00 PMTuesday:
7:00 AM - 8:00 PMWednesday:
7:00 AM - 8:00 PMThursday:
7:00 AM - 8:00 PMFriday:
7:00 AM - 8:00 PMSaturday:
7:00 AM - 8:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Image Appliance Services LLC is currently rated 4.1 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Image Appliance Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Image Appliance Services LLC does not offer free project estimates.
No, Image Appliance Services LLC does not offer eco-friendly accreditations.
No, Image Appliance Services LLC does not offer a senior discount.
No, Image Appliance Services LLC does not offer emergency services.
Yes, Image Appliance Services LLC offers warranties.
Image Appliance Services LLC offers the following services: Appliance repair. Any brand any model any appliance
Contact information
6701 SE Foster Rd, Portland, OR 97206
www.imageapplianceservices.comService hours
Sunday:
7:00 AM - 8:00 PMMonday:
7:00 AM - 8:00 PMTuesday:
7:00 AM - 8:00 PMWednesday:
7:00 AM - 8:00 PMThursday:
7:00 AM - 8:00 PMFriday:
7:00 AM - 8:00 PMSaturday:
7:00 AM - 8:00 PM