House Calls By Magic Maid

House Cleaning

About us

The friendly professionals at House Calls by Magic Maid do much more than clean and enhance your living space. We add precious hours back into your busy lifestyle, which gives you more time to devote to your family, your leisure pursuits, and your career. Est. in 1988, we’ve served thousands of families in the Portland area by handling household chores with extra-special care and delivering outstanding results. We use cleaning products and processes that efficiently clean your home, while helping ensure the health and contentment of you, your loved ones, and your pets. Locally owned company. 18 employees.

Business highlights

37 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Complete vacuuming, - edging of carpets, dusting, dusting - lamps & lampshades, cobwebbing, complete cleaning - bathrooms & kitchens, ovens & refrigerators, cleaning - mirrors, baseboards, sliding doors, windowsills & tracks. vacuuming - furniture, changing bed linens, wiping woodwork & cabinets, removal wastebasket trash & kitchen garbage, cleaning - windows inside, glass, frames & tracks.

Services we don't offer

Carpet cleaning, outside window cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-25 of 51 reviews

Jean T.
12/2018
5.0
house cleaning
  + -1 more
Good . They were very professional and I would use them again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara D.
12/2018
5.0
house cleaning
  + -1 more
This is the second time I've had this service and they are wonderful, efficient, and thorough.. I highly recommend House Calls by Magic Maid..
Description of Work: Cleaning of my first floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bertram G.
03/2018
5.0
house cleaning
  + -1 more
We were looking for help in cleaning the home we were moving out of and it was a bit last minute but House Calls By Magic Maid was able to make it with only 2 days notice. A team of two did an amazing job of cleaning the place from top to bottom. If only we were using them all the time while we were living there!
Description of Work: Cleaning a home that we moved out of

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Robb K.
01/2018
5.0
house cleaning
  + -1 more
This is the second time I've used this company for doing a deep clean and both times the cleaning job has been very good. There were 2 people who showed up right on time and took their time to do a thorough cleaning of the house.
Description of Work: Deep clean before moving into new house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Cynthia E.
09/2017
5.0
house cleaning
  + -1 more
They were terrific. We are still using Magic Maid, and I would highly recommend them to others.
Description of Work: Two bathrooms, 1 bedroom, kitchen, living room, dining room and great room. Scrubbing, vacuuming, mopping, dusting, windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn K.
08/2017
5.0
house cleaning
  + -1 more
Fantastic work. Will use them again!
Description of Work: They did great work. So pleased with the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

D. Adair D.
08/2017
5.0
house cleaning
  + -1 more
2 people came out. The workers were very pleasant. It was very clean and the apartment management was very happy.
Description of Work: I used them to do a clean up when I moved. To do a final move out thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kat R.
06/2017
5.0
house cleaning
  + -1 more
I am so impressed with the team at House Calls by Magic Maid. I've had several monthly cleaning sessions now, and it's always great to come home to a spotless, sparkling clean house. The attention to detail is superb - all faucets are shining and even window tracks get cleaned. My initial cleaning session was a little more expensive than I expected because of an underestimate of time, but all my regular sessions have matched or even been under the estimated time and cost. The office team that handles scheduling and payment is polite and professional. I highly recommend the for housecleaning.
Description of Work: Housecleaning every 4 weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Troy K.
06/2017
4.0
house cleaning, window cleaning
  + 0 more
Scheduling was a bit rough but other than that it went well.
Description of Work: Pre -Move in clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$360

Roland W.
01/2017
5.0
house cleaning
  + -1 more
They were really good. I will use them again. Really friendly. Either the owner or the manager called me later and said "How was it? Are you okay with it?" They really have good customer service. It felt like when we were done with it that they did a great job for the cost. Like I said, I'm using them again. Quality was great. Responsiveness, they were really great. Professionalism, very much an A.
Description of Work: We used House Calls By Magic Maid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bev S.
12/2016
5.0
house cleaning
  + -1 more
They were fine. A little on the expensive side for me.
Description of Work: I use House Calls By Magic Maid for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Janet D.
10/2016
3.0
house cleaning
  + -1 more
Serious under estimate of the time needed. Not sure this company has done much of this type of cleaning. Had to pay much more than expected.
Description of Work: House cleaning after moving out.

Rating CategoryRating out of 5
value
1.0

$313

Kendra L.
08/2015
5.0
house cleaning
  + -1 more
House Calls by Magic Maid has been cleaning for us for over a year now. They are very flexible, make scheduling easy, are super easy to work with by email, and always do a great job.
Description of Work: An initial cleaning, and now regular cleanings every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan G.
07/2015
5.0
house cleaning
  + -1 more
We were customers of HC by MM for many years. Upon our return to PDX after a brief relocation, we moved a limited amount of belongings into the house while repairs and a minor remodel were being done. Prior to completing our move from storage, we contacted Matt and Jana to retain their services once again. We started with an initial cleaning to get the dust from the construction and the residual of our tenant out of the house. The team completed the task efficiently and with great attention to detail including a great job on the shaker style cabinets, ceiling fans, and our blinds. Our experience in 2015 was consistent with our expectations and we are once again scheduling regular services.
Description of Work: Pre-move-in cleaning - and re-start of regular service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Frances M.
03/2014
5.0
house cleaning
  + -1 more
I've never seen a crew do such a thorough job! It took longer and cost more than I'd originally anticipated, but it was nice to have someone other than me do such a careful, detailed job!
Description of Work: whole-house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie & Buddy N.
07/2013
5.0
house cleaning
  + -1 more
Magic Maids cleans the main living area of my house every other week. They do a good job, and the housekeepers are pleasant and cheerful.
Description of Work: Cleaned main level of my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Emily L.
07/2013
4.0
house cleaning
  + -1 more
They were able to fit me in for a cleaning with very short notice, which was great! We had already moved out of the place they were cleaning, so I hurried to meet them at 8:30am as we agreed. At 8:45 I called them to see why nobody had showed up yet - was told they were on their way. The team arrived at 9am. I wish they had called me instead of the other way around. I let them in and showed them the job to be done. The lady I spoke with on the phone had agreed to call me if they job looked like it was going to take more than 2.5 hours (as that was about what we wanted to pay) and then we would decide if they would finish or if I would do the last things myself. I did not receive a call and was then charged for 3.25 hours. The team was very nice (though communication was more effective in Spanish - luckily I speak fairly well) and the job was VERY well done. It was worth paying for, but I felt that communication was really lacking. Overall, however, I was happy with the service.
Description of Work: Move-out clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Doug S.
06/2013
5.0
house cleaning
  + -1 more
Estimate was for 5 hours. Clearly, it wasn't going to be complete in 5 hours. The team finished the job in 5 1/2 hours and did a great job.
Description of Work: Deep clean of our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$333

Shirley B.
04/2013
5.0
house cleaning
  + -1 more
Company was coming and I needed A QUICK, COMPLETE housecleaning! I called and had an in-home estimate given the next day. Even though it was only a week away I was able to get the cleaning scheduled the day before company arrived...and on July 3rd! The crew arrived 30 minutes early and did a terrific job. Took about 2 1/2 hours for 2 to clean 2100 sq ft...2 master bedrooms, total of 3 full bathrooms, office, family, living and kitchen. The staff was pleasant,but remained task -oriented and professional. The one thing I asked them to do extra they did cheerfully. Will definitely be using them again.
Description of Work: Services requested and performed: Vacuum all rooms Damp mop kitchen, baths, laundry room and entry Clean thoroughly all 3 bathrooms Dust throughout the house, including ceiling fans, baseboards, over doors, top of refrigerator, pictures, etc. Wipe down wooden blinds Wipe all window sills Vacuum furniture Wipe down all cabinets and appliance surfaces Clean stove top Clean all counter tops in bathrooms and kitchen Attack cobwebs as needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JUDY H.
04/2013
5.0
house cleaning
  + -1 more
They are fantastic. They do a great job. They are very conscientious and nice people. I always know when they are going to be here and also make reminder calls the week before. They have a standard of cleaning that they maintain and are very thorough. They are absolutely wonderful.
Description of Work: I have used them for about 8 months for housecleaning. They send two people out for about three hours. They come out once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

James B.
04/2013
4.0
house cleaning
  + -1 more
They showed up, they cleaned, they left. Job was acceptable. They had four people. They confused me by sending two bills, but eventually we worked it out.
Description of Work: Whole house cleaning blitz, 1 day, preparing for open house/sale.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Naomi D.
04/2013
4.0
house cleaning
  + -1 more
They do a great job. They always get back to me quickly and are very accommodating to my schedule.
Description of Work: I use them twice a month for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Diane F.
04/2013
5.0
house cleaning
  + -1 more
I was very happy with them. They were very friendly and listened to direction. They did a good job.
Description of Work: They did housecleaning for me. They did a cleaning for a house we were selling and a couple of times before that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAWRENCE B.
04/2013
5.0
house cleaning, window cleaning
  + 0 more
I have been very pleased with them. They have been able to changed dates whenever I need and have done a great job. I have been pleased with their service.
Description of Work: They come out every two weeks for housecleaning. I have also used them for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

KATHY W.
07/2012
5.0
house cleaning
  + -1 more
They did a great job. The house always looked nice when they were finished and we were very pleased with the service. Will definitely use again in the future.
Description of Work: Initial "deep-cleaning" and by-weekly house-cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1(current)
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Contact information

10150 SW Nimbus Ave Suite E-3, Portland, OR 97223

http://www.housecallsbymagicmaid.com

Service hours

Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
013591
Trade License Authority
City of Tigard
Trade License Expiration
12/31/2020
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

House Calls By Magic Maid is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:30 AM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

House Calls By Magic Maid accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, House Calls By Magic Maid offers free project estimates.
No, House Calls By Magic Maid does not offer eco-friendly accreditations.
No, House Calls By Magic Maid does not offer a senior discount.
No, House Calls By Magic Maid does not offer emergency services.
Yes, House Calls By Magic Maid offers warranties.
House Calls By Magic Maid offers the following services: Complete vacuuming, - edging of carpets, dusting, dusting - lamps & lampshades, cobwebbing, complete cleaning - bathrooms & kitchens, ovens & refrigerators, cleaning - mirrors, baseboards, sliding doors, windowsills & tracks. vacuuming - furniture, changing bed linens, wiping woodwork & cabinets, removal wastebasket trash & kitchen garbage, cleaning - windows inside, glass, frames & tracks.
Carpet cleaning, outside window cleaning.

Contact information

10150 SW Nimbus Ave Suite E-3, Portland, OR 97223

http://www.housecallsbymagicmaid.com

Service hours

Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM