Hatch Homes Group

John Hatch and his colleagues are very professional and patient. I was looking for my first home about for a year, and he never pushed me to buy a home. He did care about my satisfaction on whole buying process including choosing right house. Hatch is very professional on his work, and I could avoid over-paying for a house thanks to his clever way to make an offer. He always suggest market statistics as a guide line rather than emotionally agitate his customer to accelerate the buying. I will definitely come back to Hatch's group when I need to buy/sell a house.

My husband and I live in New York and after working with Angela Stevens for 7 months we finally found exactly what we were looking for and inside of our budget. Because we were unable to physically view properties, Angela did everything that she could to get us all the information that we needed. This included taking videos of each of the properties we were interested in, scheduling friends and family to check out the property on our behalf, and making repeated visits to the property to answer any latent questions that needed addressing. I've worked with several real estate agents in the past and would say that Angela was by far the most receptive and responsive to any feedback that we gave her. From the very beginning she sent us listings that were targeted specifically towards the specifications we had given her. As time passed, and our criteria changed, Angela easily adapted the listings that she was sending us. If she did send us listings that we were not interested in, she was always sure to get our feedback and she clearly used that feedback to further refine what she sent. During our search, we made offers on three or four different properties and felt like the advice that Angela gave us for each one was really appropriate. We also found that her personal experience with investment properties was very helpful. We can't thank Angela enough for her diligence, patience, and persistence during our search as well as during our closing processes.

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John did virtually nothing to market it. He did not list the all the upgrades and updates which had been done to the home. Things were done to the home that were not obvious, new 95% efficiency furnace, new plulmbing, and much more. He had 6 people come to his broker's open house-property tour. I thought it was when our other broker had only 24. John thought 6 people were good. Then when there was a buyer he sent an email to communicate and offer, he did NOT call. I found the email a day and a half after the offer was made and the offer had expired. I was angry and "thought" I made it clear I wanted a phone call when anything happened on the house. We were no longer living in it. We countered the offer, the buyer countered our counter. Again, John sent an email and did NOT call; it took me another day to find the counter and call him to ask about it. He never kept us informed during the inspection, appraisal, financing, and closing process. Our tenant called us to tell us what was happening. He did not protect our rights and allowed the buyer to take possession before we could remove all our property. This isn't the way real estate is done today. At the same time we had another house for sale 100 miles away with another Realtor. She kept in continual contact. She called sometimes just to say nothing was happening.