Carpet Sales and Installation, Flooring Sales and Installation
About us
We have hundreds of different flooring options in stock so you can leave with the flooring you want. If you come in needing, not only flooring material but, a contractor to install the flooring we have some available and will be able to schedule an installation time within 2-3 days of your purchase.
Brad was very easy to work with. Friendly without being intrusive, answered all of our questions, found the right product for our needs. He made sure to explain that the price we paid in the store did not include the installation fee, and told us how much the installation would be with his installers. The carpet looks great in the room and the installation happened as scheduled without problems.
Description of Work: Helped with purchase of reasonably priced carpet and appropriate pad for basement, scheduled installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Vernon I.
04/2012
5.0
carpet installation
+ -1 more
They were very good. They were professional and did what they said they would do. They did the job for the price they quoted and they did the job well and left.
Description of Work: City Cleaners cleaned my carpet at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael N.
04/2009
2.0
carpet installation
+ -1 more
2 walls have no coving, I spent 18.00 for the additional 17 feet but I'll know it's done by doing it myself. Relatives should not drop in for visits while work is being done. Surprise end of project quotes and at that cost of over 700.00 and paying a check written in the installer's personal name left me feeling cheated. The final issue came after a check was written to pay for the service. Lou called back stating that his bank was going to take 2 weeks to cash the check and wanted to know what I was going to do about that. This was a normal personal check from CitiBank. Left word that what his bank does as far as processing a check was not up to me. He needed to talk to his bank.
Description of Work: Initially quoted a very good price for carpet and installation. Later had to add an additional 200.00 for materials which sounded reasonable due to size and layout. First day Lou came out and worked alone installing the vinyl floors in bathrooms and kitchen. His help did not arrive until late in the day near completion. Toward the middle of the project his brother came over for a visit which I thought was somewhat unusual and unprofessional but what can you do...you need the job done. Brother assisted Lou since his help still hadn't arrived. 2nd day Lou arrived on time, his help arrived about an hour later to install the carpet in living room and hallway. A scraper was used to remove the carpet pad staples from the hardwood floors underneath. About 6 deep gouges into the hardwood floors were made. At the end of the project, Lou asked for an additional $728.00 for additional labor and installation. Check was asked to be in his name, not the company. When I showed Lou a few bubbles in the vinyl he suggested I place heavy objects to tack them down to the floor. While this probably will work, I felt that he could have made an effort to rollout those bubbles with a roller, but I'm not a professional so I'll see if the 7 areas I've placed large books and stacks of vinyl records works. I really don't mind manuevering around the kitchen like an obstacle course for the next day or two around books and records on the floor (sarcasm intended).
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$3,000
carolyn C.
02/2009
3.0
carpet installation
+ -1 more
Carlos (salesman) was very helpful and professional. Estimate was the lowest I recieved. I paid Great Carpet seperately for carpet- was to pay carpet layers after the install. Lou and Francisco (carpet layers) were on time and professional. However, left sloppy edges on carpet- didn't seal edge and corners well, in one room. Didn't tack down and tuck edges of carpet in many areas. After I examined these areas and pointed them out, they fixed them adaquately. We had removed carpet ourselves- they did not offer to haul it away- and we forgot to tell them to do When job was done, they insisted on $50 "trip charge", which was NOT part of the estimate. My contractor friend insisted they return the money to me, and so Lou mailed me the $50 several days later.
Description of Work: Estimate, install carpet
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,200
Jeff G.
10/2008
5.0
carpet installation
+ -1 more
If you are looking for a deal, this is a great place to go!
Description of Work: They gave me a great deal on my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JEFF D.
06/2005
5.0
flooring contractor
+ -1 more
WE WERE REALLY HAPPY WITH THE RESPONSE TIME AND QUICKNESS THAT GREAT FLOORS FOUND AN INSTALLER AND THEY CAME OUT AND INSTALLED THE FLOOR IN THE KITCHEN AT OUR RENTAL HOME. THEY WERE VERY EFFICIENT.
Description of Work: WE HAD A VINYL FLOOR INSTALLED IN OUR RENTAL HOME, BY THE GUYS AT GREAT FLOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
KEE H.
06/2005
5.0
carpet installation
+ -1 more
THE INSTALLATION OF THE CARPET WAS VERY WELL DONE. EVEN A SEPARATE CONTRACTOR THAT WE HAD HIRED FOR A DIFFERENT SERVICE HAD COMMENTED ON THE QUALITY OF THE WORK.
Description of Work: CARPET INSTALLED IN PREVIOUSLY UNFINISHED BONUS ROOM. INCLUDED LABOR AND MATERIALS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation
FAQ
GREAT FLOORS is currently rated 4.2 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:30 AM - 5:00 PM
GREAT FLOORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GREAT FLOORS does not offer free project estimates.
No, GREAT FLOORS does not offer eco-friendly accreditations.
No, GREAT FLOORS does not offer a senior discount.
No, GREAT FLOORS does not offer emergency services.
No, GREAT FLOORS does not offer warranties.
GREAT FLOORS offers the following services: Linoleum,Carpet & Rug Dealers