Reviews
4.84 Reviews
Showing 1-4 of 4 reviews
REVA B.
10/2006
appliance sales
 + -1 moreGood advice on what to buy and how to mount it, prompt delivery. A straight-forward and honest transaction.
Description of Work: Purchased a flat panel TV from downtown Portland store.
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Yes, I recommend this pro
$1,100
KERRI S.
06/2005
home theater design
 + -1 moreTHE STAFF WAS VERY KNOWLEDGEABLE, WITH OUR MAIN SALESPERSON ALSO DOING HOME THEATER/SOUND SYSTEM INSTALLATIONS. THEY WERE EAGER TO HELP US GET THE RIGHT EQUIPMENT AND EXPLAIN DETAILED INSTALLATION QUESTIONS.
Description of Work: THE SALES STAFF HELPED US DESIGN OUR COMPLETE HOME THEATER SYSTEM, COMPLETE WITH ALL COMPONENTS.
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Yes, I recommend this pro
$4,048.85
THERESA R.
06/2005
home theater design
 + -1 moreORIGINALLY, GOOD GUYS REFUSED TO TAKE THE UNIT BACK AND SAID WE NEEDED TO WORK WITH THE FACTORY. I SPENT A LOT OF TIME WORKING WITH SONY TO MANAGE THE REPAIR TRANSACTION, BUT WE ESCALATED THE ISSUE UP THE MANAGEMENT CHAIN AT GOOD GUYS AND THEY EVENTUALLY TOOK THE DEFECTIVE UNIT BACK AND SWAPPED IT FOR A GOOD ONE IN THEIR INVENTORY, WHICH IS NOT THEIR POLICY BUT THEY MADE AN EXCEPTION IN THIS CASE, SO I'M RATING THEM BASED ON HOW THEY 'REDEEMED' THEMSELVES IN THE END WITH FLEXIBLE AND EXEMPLARY CUSTOMER SERVICE.
Description of Work: THIS WAS THE SALE AND SERVICING OF A HIGH DEFINITION CD/DVD PLAYER. THE UNIT FAILED WITHIN 3 MONTHS OF PURCHASE.
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Yes, I recommend this pro
$300
DAVE M.
06/2005
home theater design
 + -1 moreTHE EXPERIENCE PRIOR TO AND AT PURCHASE WAS GOOD. THE SALESMAN WAS KNOWLEDGEABLE AND HELPFUL. THEIR SERVICE AFTER THE SALE IS NOT ALWAYS AS GOOD AS PRIOR TO THE SALE.
Description of Work: WE PURCHASED A HOME THEATRE SYSTEM FROM GOOD GUYS. IT HAS A YAMAHA RECEIVER, POLK AUDIO SPEAKERS AND A KLISPH SUB WOOFER.
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Yes, I recommend this pro
$1,200
Contact information
11549 NE GLEN WIDING RD, Portland, OR 97220
Licensing
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*Contact business to see additional licenses.
Service Categories
Stereo and Home Theater Systems,
Appliance Sales and Installation
FAQ
GOOD GUYS is currently rated 4.8 overall out of 5.
No, GOOD GUYS does not offer free project estimates.
No, GOOD GUYS does not offer eco-friendly accreditations.
No, GOOD GUYS does not offer a senior discount.
No, GOOD GUYS does not offer emergency services.
No, GOOD GUYS does not offer warranties.
Contact information
11549 NE GLEN WIDING RD, Portland, OR 97220