Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Geek Squad - Best Buy

Computer Repair, TV Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 1-7 of 7 reviews

william L.
04/2010
2.0
computer repair
  + -1 more
The Geeksquad required almost four weeks to complete the service. I waited two hours to get the PC submitted for service and about the same amount of time to retrieve it several weeks later. The security software they recommended and sold did not even catch the first virus that came along (past their 30 day warranty period by the way), so I'm back to square one, and $400 in the hole. When I contacted them I was informed they would have to bring the PC in again and they would basically have to perform the same services and charge whatever their going rate is. Steer clear of these folks, there has to be a better vendor out there that knows what they're doing. I should have checked Angie's list first time around.
Description of Work: A malware/worm virus caused My Windows XP to crash.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$400

Raelyn D.
10/2008
5.0
tv sales
  + -1 more
I talked to a manager over the phone and negotiated a price. Then went to the store and bought the television and it was a simple easy transaction. I have also worked with their repair department, Geek Squad, and they are very competent. I will definitely go back there again.
Description of Work: I purchased a large screen television from here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve L.
11/2006
5.0
appliance sales
  + -1 more
They had the freezer we wanted in stock at the lowest price we could find. The sales person responded immediately with all questions as well.
Description of Work: I went freezer shopping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

TIM S.
10/2006
5.0
computer repair
  + -1 more
After waiting for quite a while in line the "geek squad" took over. One member took so much quality time with me answering all my questions that I quickly forgot all the time I had waited. The knowledge he possessed was amazing. Then, after working with me for about 45 minutes he only charged the normal amount! It was great! The computer has worked great since!!
Description of Work: I had computer virus trouble which was preventing me from using some additional software. I was able to take my hard drive down to best buy and they repaired the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

09/2005
5.0
home theater design
  + -1 more
THE STAFF WAS VERY KNOWLEDGEABLE WITH THEIR PRODUCTS. THE STAFF WAS ALSO VERY POLITE, AND DIDN'T PUSH US INTO BUYING! WE WILL DEFINITELY COME BACK TO BEST BUY.
Description of Work: WE PURCHASED A BIG SCREEN TELEVISION, AND A HOME STEREO SYSTEM. WE HAVE PURCHASED FROM BEST BUY BEFORE, AND ARE VERY SATISFIED WITH OUR PURCHASES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

CHARLEY E.
06/2005
5.0
tv repair
  + -1 more
BEST BUY DID A VERY GOOD JOB AND OUR TELEVISION WAS REPAIRED VERY QUICKLY. WE WERE VERY HAPPY WHEN WE WERE TOLD THAT IT WOULD BE READY THE NEXT DAY AND IT WAS, SO WE WERE ABLE TO WATCH AGAIN QUICKLY.
Description of Work: OUR TELEVISION WAS NOT TURNING ON SO WE TOOK IT TO BEST BUY TO HAVE IT REPAIRED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

MARCIA F.
05/2005
5.0
tv repair
  + -1 more
WE WERE VERY HAPPY WITH THE SERVICE AND TIME FRAME THAT BEST BUY GAVE US. THEY WERE EFFICIENT AND DID A VERY GOOD JOB REPAIRING OUR TELEVISION SET. IT WAS A SET THAT WAS WORTH FIXING.
Description of Work: WE HIRED A REPAIRMAN FROM BEST BUY TO COME OVER TO OUR HOME AND REPAIR OUR TELEVISION SET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

    Contact information

    2055 N Tomahawk Island Dr, Portland, OR 97217

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Repair,
    TV Sales,
    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    Computer Sales,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.6 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    2055 N Tomahawk Island Dr, Portland, OR 97217

    www.geeksquad.com/repair