GARY ROBERTS

When Mr. Roberts and his son finally did arrive to install my stove, it was a Friday. I sacrificed an entire workday for this. And yet, eight hours was not enough. They were late. And then, Mr. Roberts did not have all the parts he required. And then, his daughter called, and her car had stalled, and he needed to drive to Beaverton (from where I was in East county) to pick her up. And so, he left his son at my house, drove to Beaverton at about 4:00 on a Friday afternoon in rush hour traffic, picked up parts, and returned. They were there until about 6:30. Were they done? Oh, no. Bored, his son decided to reinstall my microwave. Didn't like the way it was. The next day, they continued on. Now, it should not take two people 16 hours to run gas pipe 30 feet. They also reinstalled tubing to the ice maker on the fridge, which had been incorrectly installed with plastic tubing. All they had to do was connect copper tubing instead of plastic. Valve was there; hole was drilled; etc. They wanted to charge me the full fee. I was able to talk them into a 50% fee for the microwave installation, since I didn't ask them to do it in the first place. Personally, I think they owe me for the day I lost. Sheesh. Buy your daughter AAA.

Gary and Jason did great work installing all the appliances and fixtures, but the range hood gave them some difficulty. Still, they were very careful not to damage anything, and the result was beautiful. Everything looks good, and even better, it all works! They were professional, knowledgeable, and pleasant to work with.

Never called me back.

2 MAN CREW CAME. VERY PUNCTUAL AT FIRST. GAVE INITIAL PRICE OF $250, AND THEN ATTEMPTED TO CHANGE PRICE TO $300. I DIDN'T WANT TO PAY SO THEY DIDN'T FINISH SOME JOBS.

HE ANSWERED HIS PHONE, TOOK MY NAME AND NUMBER AND SAID HE WOULD CALL BACK. HE NEVER DID.

GARY AND HIS SON DID A WORKMANLIKE JOB, AND DID IT QUICKLY, WITH GREAT GOOD HUMOR. HE'S ALSO A LICENSED CONTRACTOR AND DOES OTHER SMALL JOBS AS WELL AS LARGE ONES.