Description of Work: Never returned my phone call.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Fresh Paint
I just went through all my calls and I didn't get the message from you. I will come out immediately and put an estimate together.
John W.
09/2015
5.0
house painters
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martin C.
08/2015
2.0
house painters
+ -1 more
Eventually was able to set an appointment for Jeff to come look at my projects on 10 August. He said I would have bids on my two projects within a couple of days. It is now more than two weeks, three phone calls, and two texts later and I STILL don't have the estimates. I don't know how people stay in business this way.
Description of Work: I called five painters on July 31st to get estimates on several different jobs. One called me back within 24 hours, Fresh paint called me back after five days and three others never called me back. I know it's a busy time but these providers are going to want us when it's not busy.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Response from Fresh Paint
I spoke with you on the phone about these issues. I did have a death in my family and Jeff was overwhelmed with work. I apologize that you didnt get your estimate in a timely manner.
Edward O.
06/2014
5.0
house painters
+ -1 more
I hired Fresh Paint to re-paint the exterior of my house and had a terrific experience. PROS: high quality paint job, lead paint encapsulation, no delay in scheduling, and a very good price. The company was super easy to work with and even threw in some upgrades at no charge. CONS: None. The overall experience was outstanding and I will hire them again. I called Fresh Paint because I needed to have the exterior of my house painted, but I got a lot of more mileage from hiring this company since they also offer general contacting services. The owner, Randy, has painting crews and carpentry crews so in addition to the exterior paint job, Fresh Paint also fixed the flashing on my roof, replaced dry root wood on my dormer, and repaired a hole in a bedroom closet. When the carpenters were here, I asked for a small fence to be erected in the side yard and they were very accommodating. It was a small extra charge to add the fence because it was outside of the scope of the original contract, but the price was very reasonable since the carpenters were already here. This was the advantage of working with Fresh Paint because they offer general contracting services. If I had hired only a painting company, I would have had to manage two different companies and I think I would have paid a lot more. Picking Fresh Paint from the beginning was an easy choice. Before signing the contract with Fresh Paint, I got one other estimate from a painting company that was 40% more expensive than Fresh Paint, offered a smaller scope of work (Fresh Paint included carpentry work with their quote), AND the other company had a 4-week delay in starting. Fresh Paint was the clear winner. I signed the contract with Fresh Paint to repaint the exterior on a Thursday and work was totally finished the following Wednesday. The new paint job looks wonderful. Even our neighbors have said how much better the house looks. I recommend Fresh Paint to anyone in Portland and am looking forward to my next home improvement project with them!
Description of Work: I hired Fresh Paint to re-paint the exterior of my house and had a terrific experience. PROS: high quality paint job, lead paint encapsulation, no delay in scheduling, and a very good price. The company was super easy to work with and even threw in some upgrades at no charge. CONS: None. The overall experience was outstanding and I will hire them again. I called Fresh Paint because I needed to have the exterior of my house painted, but I got a lot of more mileage from hiring this company since they also offer general contacting services. The owner, Randy, has painting crews and carpentry crews so in addition to the exterior paint job, Fresh Paint also fixed the flashing on my roof, replaced dry root wood on my dormer, and repaired a hole in a bedroom closet. When the carpenters were here, I asked for a small fence to be erected in the side yard and they were very accommodating. It was a small extra charge to add the fence because it was outside of the scope of the original contract, but the price was very reasonable since the carpenters were already here. This was the advantage of working with Fresh Paint because they offer general contracting services. If I had hired only a painting company, I would have had to manage two different companies and I think I would have paid a lot more. Picking Fresh Paint from the beginning was an easy choice. Before signing the contract with Fresh Paint, I got one other estimate from a painting company that was 40% more expensive than Fresh Paint, offered a smaller scope of work (Fresh Paint included carpentry work with their quote), AND the other company had a 4-week delay in starting. Fresh Paint was the clear winner. I signed the contract with Fresh Paint to repaint the exterior on a Thursday and work was totally finished the following Wednesday. The new paint job looks wonderful. Even our neighbors have said how much better the house looks. I recommend Fresh Paint to anyone in Portland and am looking forward to my next home improvement project with them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Beth L.
02/2014
5.0
house painters
+ -1 more
It went awesome!! Brandon was great, very detailed oriented and went above and beyond expectations. He left no mess behind. He took his time and didn't rush any part of the job with prep work, staining, or painting. Everything looks great!
Description of Work: Brandon stained our new front and back doors and painted the casings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Phila K.
01/2014
5.0
house painters
+ -1 more
They removed all the doors, towel racks, lighting fixtures and window coverings and completely covered the carpets, kitchen appliances, and bath fixtures with paper to protect the surfaces. They then painted the ceilings and walls to perfection. I'm a perfectionist and so are these painters. Afterwards I went around with blue tape where any minor touch-up was needed and that was taken care of. Jeff, the head painter and crew chief, does amazing work - these guys really know their stuff. They are always on time, careful with the property, and clean up completely after they are done. While they may be more expensive than some of the painters around, their professionalism and quality work is well worth the expense.
Description of Work: Fresh Paint did some room by room painting in our soon to be "old" house in November. We like their work so much we hired them again. We purchased a home built in 1992 that had been vacant for 2 years. Fresh Paint, owned by Dyrayll Goad, completely painted the interior of the home for us in January.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
Steven S.
09/2012
5.0
house painters
+ -1 more
We took bids on painting the house. Dyrayll's bid was most workable for our budget (and line of credit) but more importantly, his easy-going professionalism won us over. We wanted to work with him. He's very thorough in his bid process and promised no cost over-runs. He even provided an hour consultation with color consultant Shannon Baird. It was so reassuring to have someone support our choices since we wanted to be historically accurate and Shannon is certified in that area. The crew showed up right on time. They were exceptionally polite and as unobtrusive as any crew could be considering the circumstances. They finished on time, even coming on Saturday to make sure they met their deadline. There was a small problem with the paint curing on the front porch. They caught it and came back to sand it down and redo. No complaints at all!
Description of Work: This was not an easy job - we had the ~40 year old aluminum siding taken off our 1911Portland box and what was underneath was not a pretty sight. The peeling paint was particularly bad on the south side of the house but the Fresh Paint crew did a fantastic job of power washing, removing the paint (undoubtedly lead based), prepping and painting the house. It looks fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,100
Gary W.
05/2011
5.0
house painters
+ -1 more
I was more than pleased with the new look of the house. They have good business practices with a detailed estimate and contract. They were very punctual and cleaned up every day with minimal damage to landscaping.
Description of Work: I had the exterior of my rather large two story house painted.....green with buff colored trim.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Margo M.
11/2010
5.0
house painters
+ -1 more
They were perfectly good and I’m still deciding who I am going to use.
Description of Work: Fresh Paint gave me an estimate for painting the exterior of my home.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Debbie C.
11/2010
5.0
house painters
+ -1 more
I had a very good experience with them. The guys came everyday. They were very clean. They listened to all my questions and answered everything. They were great to work with and they worked with me to finish the project with the new project. I would use them in the future as well.
Description of Work: I used the services of Fresh Paint for exterior painting in the month of October.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Gerriann F.
10/2009
5.0
interior painters
+ -1 more
Excellent! The story is told in the previous section. I love the paint job and I was actually sorry to see the men go, for they were fun to be around.
Description of Work: Fresh Paint stepped in to complete the job started by Joe Martin Painting. I had to fire Mr Martin because of his poor paint work, his severe neglect in failing to supervise his men, his destruction of valuable art in my home, his continual leaving my front door standing open despite serious danger to my dog and home contents ( I live in a busy area with heavy foot traffic, as well as busy streets). He was not able to return my stove to its normal position and expected me to live with it jutting seven inches out from the surrounding counters. And he was threatening and abusive when I tried to talk with him about the many problems. So Mr. Goad and his men walked into a mess, which they cheerfully and competently remedied. Fresh Paint had to totally repaint two rooms botched by Joe Martin and had to repaint a fifteen foot wall above the staircase, which Joe Martin had painted partially, leaving about four inches at the top unpainted. A skylight had also been only partially painted by Joe Martin, again leaving about four inches at the top unpainted. They had to paint almost all the woodwork and closet doors in the areas Joe Martin had supposedly finished. That included all the trim on the landing and master bathroom, sink room and master bedroom. There were several spots in the downstairs of my home that Joe Martin had not painted at all (he was supposed to apply two coats everywhere) that Fresh Paint had to go back and paint. After fixing all Joe Martin's messes, Fresh Paint went on to paint another bathroom with a skylight, and my study. Both of these rooms had not been touched by Joe Martin, fortunately. Mr. Goad has a great, open personality and it was very easy to deal with him about everything that came up. He had two men in my home for two days and both were pleasant, competent swift workers. Mr. Goad worked with his men on the last two days, bringing in a fourth man on the final day. All were absolutely great to have around and very competent in their work. The paint Joe Miller had purchased was Miller's lowest quality and had poor covering ability. Mr. Goad bought new higher quality paint for certain areas, which helped with job time and quality. Mr. Martin did no prep work at all. Mr. Goad prepped everywhere, using tape and sanding all shiny surfaces first. The cleanup was very good; all mess and garbage was removed and they even vacuumed. Joe Martin had let my small dog out the front door of my house 10 times in four days; nothing I said or did had any impact on the danger created. I did not even need to discuss dog safety with Mr. Goad's team. They all knew how to handle the front door without letting her out: she did not get outside one time in their four days with me. My suggestions to the crew seemed always welcome; they were eager to do the best job possible and keep the customer happy. A VERY welcome change from my experience with Joe Martin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Phyllis C.
09/2009
5.0
house painters
+ -1 more
The quality of the work was head and shoulders above the other two times I have had my house painted. Since I have had some bad experiences with people working on my house, I monitor what is being done carefully, but this was needless in this case. They did excellent prep work, including power wash, scraping, sanding and caulking. Dyrayll and his crew were very patient with my last minute change of colors and watchfulness. They were responsive and easy to work with.
Description of Work: Exterior painting of house, refinishing porch/deck, paint concrete patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
JOHNNA A.
06/2007
5.0
house painters, interior painters
+ 0 more
THEY ARE VERY NICE PEOPLE.
Description of Work: PAINTED INSIDE AND OUTSIDE OF MY HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting,
Interior Painting,
Stucco,
Pressure Washing,
Window Cleaning,
Plaster
FAQ
Fresh Paint is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Fresh Paint accepts the following forms of payment: Check,MasterCard,Visa