If I could give this business 0 stars I would. We hired Frank from Franklin Maddox Painting to come and paint our kitchen cabinets. The paint job is the quality of your less than average home DIY-er, not what you would expect a professional to do! He asked for 1/2 of the cost up front as a deposit, and the balance when the job was completed. As the job progressed, we expressed our concern about both the paint color and quality, he agreed with our concerns, and gave a solution for correcting the problem. He asked for the entire balance paid prior to coming back to finish. We were not comfortable paying him prior to the job being completed in full. He gave us a story about needing the money, and so we reluctantly paid him 1/2 of the balance due with the agreement that he would come back and finish and would receive the balance when the job was due. At the time he seemed honest, and would honor his word. He explained he needed to wait a week for the paint to "set in". Okay, a week goes by, the day before he is supposed to come back, he text messages my husband (doesn't call) to say he isn't coming back because of a comment my husband apparently made about not wanting to pay the balance in full because of "being burned by contractors". Well, this makes a lot sense, he isn't going to come back because a comment made about being burned by contractors, isn't that what he is doing???!!!! He won't return any phone calls, but text messages weird, ambigious messages. He conveniently cashed our checks for 75% of the balance of the job, and in order for the job to look even somewhat presentable we will have to hire another contractor and start from the beginning. Save yourself the headache and loss of $$$ and go with a reputable, honest painter. We are currently pursuing other methods to get our money back, but others need to be warned. His business license # is 122678.
Description of Work: We hired Frank from Franklin Maddox Painting to paint our kitchen cabinets.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Kim M.
04/2008
5.0
furniture repair
+ -1 more
Frank painted the interior of our house 10 years ago, and I was delighted to find his contact info again. He had done a superb job, and was very professional. I found that he is now working in the furniture arena and wanted an estimate from him for painting a couple of pieces with a custom finish. His samples were great, his estimate was mid-range. I knew I could trust him to deliver a good product on time. We ultimately chose to work with the cabinet finisher recommended by our cabinet builder. Both would have done a fine job. Frank would have been slightly more expensive, but I think he would have been on schedule, and the painter we're working with is not. (But we trust our cabinet-maker's opinion too). ($1,400)
Description of Work: We received an estimate for custom furniture painting.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan A.
02/2008
5.0
interior painters
+ -1 more
Frank Maddox and his son Issac came to give me a bid on painting my kitchen cupboards. I didn't need to replace the cupboards but they were chipped and stained. The bid was explained and they let me know what to expect, time wise. They showed up promptly every morning with smiles, ready to work. They put tarps on the floor and counters and plastic over things that could get paint on them. Frank gave me several samples of colors to choose from. He was very patient with my pickiness. He actually blended some colors and worked hard to get the color that I really liked. I felt 100% comfortable having them alone in my home. My kitchen looks new again, and they even cleaned up when they were done.
Description of Work: Sanded, cleaned, primed and painted the cupboards and island in my kitchen. They finished it off with a clear coat of varnish and then cleaned up after themselves.
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Service Categories
Interior Painting,
Furniture Refinishing and Repair
FAQ
FRANKLIN MADDOX PAINTING is currently rated 3.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
FRANKLIN MADDOX PAINTING accepts the following forms of payment: Check
Yes, FRANKLIN MADDOX PAINTING offers free project estimates.
No, FRANKLIN MADDOX PAINTING does not offer eco-friendly accreditations.
No, FRANKLIN MADDOX PAINTING does not offer a senior discount.
No, FRANKLIN MADDOX PAINTING does not offer emergency services.
No, FRANKLIN MADDOX PAINTING does not offer warranties.
FRANKLIN MADDOX PAINTING offers the following services: INTERIOR CABINET SPECIALISTS, FAUX FINISHES, COLOR CONSULTATION, INTERIOR PAINTING & SPECIALTY FINISHES.