It went extremely well. I was so impressed that Patricia valued honesty and full disclosure over getting the sale! It's so hard to find an honest man (or woman) these days. I even spoke to Patricia about this, and she responded that being totally straight with her customers was a business model that served her well in the long term. Because of her quality and trustworthy service, I would be inclined to remember her the next time I needed to obtain or refinance a home loan. And indeed I shall!
Description of Work: I initiated contact with Patricia of Flagslar Bank through Angies list to obtain a good fairth estimate to refinance my home loan. I asked her to compare the costs of refinancing at different interest rates and with different respective time frames. She concluded that I was really better off just sticking with my original loan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rienee M.
07/2008
5.0
mortgage broker
 + -1 more
The overall transaction when quickly;. however, we did find problem on our credit file which had not been changed, fixed, updated. But once these problem were addressed it moved quickly. Trish walked us through and help with problem during the refinance of our primary home, so that when we refinanced our investment property, it was done in two weeks from appraisal, review, underwriting and closing. During the entire process, Trish was patience and understanding. The assets at CNC Lending is the extensive knowledge of the industry, skill in negotiating and communication effectual.
Description of Work: I needed to refinance both primary resident and investment property. With all the changes in the mortgage industry, it is very difficult process to finance property. First I refinanced my primary resident and then within 2 weeks refinance my investment property. Our situation is more difficult than others because of the way our income is defined. Self employed, partnership income, investment income and wages.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
MICHELLE M.
05/2008
5.0
mortgage broker
 + -1 more
Trish was very knowledgeable and explained the process so that I was able to understand. Very simple and easy. I would recomend her to all of my friends and family.
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FAQ
Flagstar Bank is currently rated 5 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Yes, Flagstar Bank offers free project estimates.
No, Flagstar Bank does not offer eco-friendly accreditations.
No, Flagstar Bank does not offer a senior discount.
No, Flagstar Bank does not offer emergency services.
No, Flagstar Bank does not offer warranties.
Flagstar Bank offers the following services: Mortgage Loans