ELITE CONTRACTORS, INC

A SECTION OF THE BOTTOM WALL FELL DOWN ON THE FIRST BIG RAIN. OTHER PARTS WERE BULGING OUT SEVERELY. THE TOP WALL SHIFTED AND WAS BULGING. MY NEWLY INSTALLED SOD ALL SLID DOWN TOWARD WALL COLLAPSE, AND I LOST ABOUT 12 INCHES OF FILL TOWARD THE COLLAPSE. HAD HIS MEN OUT MULTIPLE TIMES TO FIX IT, AND THEY FINALLY ENDED UP PUTTING A PRESSURE TREATED WOOD WALL AGAINST THE LOWER WALL TO KEEP IT FROM FALLING AGAIN, WHICH IS AN EYESORE. THEY ONLY PUT THE WOOD WALL ABOUT 2/3 THE WAY DOWN AND DID NOT REPAIR ANYTHING ELSE. I REPEATEDLY CALLED HIM TO GET IT FIXED, AND AFTER MULTIPLE EXCUSES AND TELLING ME HE WOULD HAVE SOMEONE OUT TO FIX IT OR AT LEAST FINISH THE REPAIRS HE QUIT RETURNING MY CALLS. I INFORMED THE CCB, HOWEVER SINCE I DID NOT CONTACT THEM BEFORE THE END OF THE YEAR THEY WOULD DO NOTHING. MORAL OF THE STORY: STAY AWAY FROM THEM. AND IF YOU DO HAVE A PROBLEM, GIVE THEM ONE CHANCE TO FIX IT, AND IF YOU STILL NOT SATISFIED CONTACT THE CCB IMMEDIATELY AND FILE A COMPLAINT.