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DEAN POTTLE PLUMBING

Plumbing, Natural Gas Lines, Drain Cleaning,

About us

Call for free estimate or advice. We have been plumbing in Portland since 1998. We use a small, efficient crew with low overhead; best prices in town. We take pride in using the finest plumbing materials available. All materials used are recycled. We install, service & repair for restaurants, pubs, and other light commercial plumbing. All work is guaranteed for one year. We specialize in: re-models, re-piping, water service, gas piping, repairs, installation of tankless water heaters.

Business highlights

27 years of trusted experience

Services we offer

Replacement of old, rusty, leaky water piping with flexible inert PEX water piping guaranteed for 25 years. All brass fittings used to install new valves in sinks & toilets. Frost-free hosebibs, ball valves. Will solder copper piping. Rough plumbing for bathroom, kitchen, & laundry remodels. Installation of gas fired tankless & regular water heaters. Service repair & replacement of all faucets & fixtures. We convert oil fired burners to gas. We install both rigid & flexible gas piping.

Services we don't offer

No pipe routing. No snaking. No sewers.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
11%
3
16%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.4
punctuality
4.5
Showing 1-19 of 19 reviews

Peter D.
07/2016
1.0
plumbing
  + -1 more
Terrible. Very shoddy work. It got so bad, I had to let him go and hire a new plumber to fix his mistakes and finish the job. I would strongly recommend not hiring him. Even if he is a little cheaper, it's not worth it.
Description of Work: partial replacement of existing plumbing in house built in mid 60's and changing some drainage in a bathroom that was remodeled.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Thomas S.
06/2015
5.0
gas leak repair, plumbing
  + 0 more
Dean was scoping out a re-piping of one unit. He saw a rusted connection, where steel and copper pipes were joined. He replaced the pipe.
Description of Work: Replaced a rusted pipe in a four-plex, resulting in much better tasting water for two of the units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Lloyd P.
10/2014
2.0
gas leak repair
  + -1 more
unknown
Description of Work: Replaced sprayer hose on kitchen sink. Not impressed with work. Had to run to get parts that may work. Had to return a second time to fix the leak again.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$130

Chrissy T.
10/2014
4.0
gas leak repair
  + -1 more
unknown
Description of Work: This rating is simply from my prospective of professionalism and maybe was a result in a disconnect between us. The work he performed was what I needed and as far as I know, he completed it perfectly. | |Trying to get to my appointment was "different" than what I would expect. The day he was supposed to come do the work, he called to say that he was going to be 30 minutes late because he was hungry and needed to get lunch. He also asked that I text him the major cross roads and how to get there. Unfortunately, this is a new home/neighborhood for me and I was under the assumption he would have a way to find me. On a normal day, an extra 30 minutes would have been perfectly fine, but that day I had scheduled contractors back to back so I could be back to work in a reasonable amount of time. Waiting an extra 30 minutes would put me at an additional hour (minimal) away from work. Not to mention, I would prefer that if he needs to squeeze in a lunch, space out his appointments so that he can do so. | |We rescheduled and knowing he was going to ask for directions, I was prepared. When he arrived, he was polite and courteous. I explained that I needed a cleanout installed. He then says, "I'm gonna need a flashlight." I thought to myself, "seriously, this guy doesn't have a flashlight!" I explained to him that I don't have one (we are buying this home and so nothing is in it). He then explained that he would grab his. So again, maybe he and I just have weird communication styles. | |After I got him setup, he was in and out and I felt confident in his work. At the end of the day, I would much rather have a skilled tradesmen who may not be the most professional, then a professional who performs a poor service. So that being said, I gave him a B. I would recommend their work, but just be prepared for a little learning curve in how he communicates. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$180

John W.
10/2014
5.0
plumbing
  + -1 more
Dean was great. We had a positive prior experience with Dean, so this was our second time contracting his services. We called him over the weekend when it was clear that our DIY garbage disposal removal project resulted in some leaks under our kitchen sink a few months on. Dean was out at our house by Monday morning. He ran a little late, but he called to let us know he was behind schedule and arrived less than an hour past when he said he would be at our house. Dean was very efficient. It took him seconds to diagnose the problem and he had everything he needed to replace the drain piping. He was in and out of our home in less than 30 minutes, having solved our issue for a reasonable price. I'll be happy to call on Dean again the next time we have a plumbing need.
Description of Work: Replaced leaking drain pipes under our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anthony F.
06/2014
5.0
gas leak repair
  + -1 more
I have used Dean for several repairs around the house - major and minor. He is always quick, professional, punctual and reasonable. His focus is plumbing repair and installing new plumbing. Don't ask him to do any structural work, it's not his focus.
Description of Work: Home Deport delivered a dishwasher that they weren't willing to install due the plumbing in my old house not being up to current code. Dean came and updated the plumbing and installed the washer in no time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul M.
05/2010
5.0
plumbing
  + -1 more
Dean and his assistant showed up on time and re-routed the PEX hot water line very quickly. They had all the materials and tools needed for the job. Both were courteous and got straight to the job and left the area clean after they finished. The price was very reasonable for the work done. We have used, and have been pleased, with Dean's services in the past, and plan to use him on our next project.
Description of Work: Re-routed a PEX tubing hot water line for a more energy efficient pathway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Caelan H.
10/2008
3.0
plumbing
  + -1 more
He is very fast and responsive. Some bad things were he smoked a lot and had his cigarette butts everywhere. Just some small things, so overall it was ok.
Description of Work: He helped us build our house. He did all the plumbing for our bathrooms and our sink. He also connected a gas fireplace.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


AMANDA K.
01/2007
1.0
plumbing
  + -1 more
Badly, it never goes well when a contractor does not show up.
Description of Work: With myself and several of my associates, we were all stood up by dean for quotes so we never hired dean pottle for the work itself.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


SHAHIN H.
12/2006
3.0
plumbing
  + -1 more
While he was punctual, he complained frequently and was generally grouchy. Caulked the shower so poorly and sloppily that we had to redo it completely ourselves (after already calling him to point out that there were very large gaps in the 3-piece shower.) The rough-in for the sink was such that it caused a wow in the wall when the sheetrock was finished, making it very difficult to install kitchen cabinets and countertops. He installed the stubs for hot and cold water in the bathroom in such a way that they cannot be hidden by a pedestal sink and as a result are visible. We gave him a sample piece of our flooring so that he would install the toilet the proper distance from the sub-floor. Despite this, he used a larger piece of wood to use as the spacer between the toilet flange in the floor and where the top of our flooring should have been. The result is that the toilet sits too high from the floor. VERY displeased.
Description of Work: Roughed in shower, toilet, washing machine, kitchen sink in new construction.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$3,000

BOB B.
10/2006
5.0
plumbing
  + -1 more
I picked Dean, because he is a one-man shop. I knew that the guy on the phone, would be the guy on the job. I could have done the job, but the efficiency Dean contributed, was well worth the money and savings, in time it would have taken me. Dean was very responsive to my project needs, and adjusted to a change of plans in mid course. He came back several times, as needed to accommodate the progression of the project (e.g., installation of wainscoting.)I thought Dean's pricing was very good, no travel or other bogus costs. He even came back a 3rd time, to adjust a troublesome connection. I'll call Dean again, if need be.
Description of Work: DIY Bathroom Renovation: I had Dean relocate water supply lines to sink. Relocate waste stub out from sink. Attach valves, assemble and install new faucet, new pedestal sink, and assemble and install new toilet. The old plumbing was original to the 1921 construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

APRIL L.
10/2006
3.0
plumbing
  + -1 more
Dean and his assistant showed up on time on fairly short notice, since they were working on another job down the street. He said my shower valve needed a part which he didn't have and he had to drive to several different places to find the part, but did return later as promised. The toilet works the same as it did before and the shower is now a little better, but I really need a whole new shower valve and so I will have to hire another plumber since I did not feel confident in this one. I would have paid even more than $120 if the shower regulated water like it should, but now I just feel the money was wasted.
Description of Work: Replaced a part in the shower valve and replaced the toilet flap.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$120

Christopher M.
10/2006
5.0
plumbing
  + -1 more
Dean did a great job, is fast, did everything to code, and was able figure out pipe logistics that saved a lot of remodeling work on an old house.
Description of Work: We were taking an old house that had been made into a duplex back to a single family, and adding bathrooms. Dean removed the plumbing from the extra kitchen, installed one full bathroom, one 1/2 bathrooms & re-plumbed a 3rd.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,120

SARAH B.
09/2006
5.0
plumbing
  + -1 more
Very prompt and got right to work. Did a great job and cleaned up after himself. Very reasonable fee.
Description of Work: Replaced pipe behind the dishwasher. He was very professional and I'd a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BROOKES B.
08/2006
5.0
plumbing
  + -1 more
Fantastic experience. He and his assistant were very nice and helpful. They came over right away both to give us an estimate and then a few days later to do the actual work after we acquired the new toilet.
Description of Work: They removed an ancient toilet, installed a new dual flush toilet, repaired a leak on a claw-foot bathtub drain, and did a whole bunch of re-piping work in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

ALIA H.
08/2006
5.0
drain cleaning
  + -1 more
Just great! Dean was at my house the same day I called him. He was very calm about the entire issue and assured me everything can be fixed. He was at my house for about 30-45 minutes. He replaced the stopper that the ''poison'' had eaten, the plastic melted from the poison and then he unclogged the drain. He was also able to tell me how the shower can be fixed and said he could be out next week to take care of it. Pretty easy fix that does not destroy my 1920's build. I had been told by another company that it could not be fixed and that I would need to tear out my wall, retile and put in all new fixtures.
Description of Work: My bathroom sink was clogged and then I put poison/acid from the hardware store down the drain, this caused the pipes in the back of the sink to leak into my basment. I believe the poison ate some of the piping? I also had him look at my shower knobs that were leaking out the front and again down into the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TOM M.
08/2006
4.0
plumbing
  + -1 more
The project ended up being more difficult than anticipated during the bid process. Overall, the work was completed satisfactorily and within a reasonable time-frame, though at a cost of $500.00 more than originally agreed upon. There was some frustration exhibited on Dean's part as the job did not go smoothly. Overall, felt that the job was done well, though some of the small details (clean-up, etc.) could have been done a little better. I would feel comfortable recommending and/or using Dean again.
Description of Work: Re-pipe house replacing deteriorating galvanized pipes with PEX tubing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

LAURI D.
04/2006
5.0
plumbing
  + -1 more
Dean was very pleasant and explained everything that he was doing. The job took longer than expected, but that was because of the problem with the lead pipe.
Description of Work: Replaced pipe (it was lead and leaking) which involved getting into the crawl space under the house, cutting a hole in the bathroom wall and putting in pipe for bathroom sink. Also put in new faucet in bathtub and new faucet in newly installed kitchen sink which involved new piping under the sink. Also put in new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

NAOMI M.
04/2006
5.0
plumbing
  + -1 more
He did a great job. He had to do a lot to prepare the house for the new water main, including a great deal of footwork, like making calls to the state, etc. He had an emergency come up and wasn't able to finish the job according to the original timeframe, but he was very apologetic and even came out on a Sunday to do some of the work. I would definitely recommend this company.
Description of Work: Arranged for installation of main water line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

    Contact information


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Natural Gas Lines,
    Drain Cleaning,
    Water Heaters

    FAQ

    DEAN POTTLE PLUMBING is currently rated 4.1 overall out of 5.
    DEAN POTTLE PLUMBING accepts the following forms of payment: Check
    Yes, DEAN POTTLE PLUMBING offers free project estimates.
    No, DEAN POTTLE PLUMBING does not offer eco-friendly accreditations.
    No, DEAN POTTLE PLUMBING does not offer a senior discount.
    No, DEAN POTTLE PLUMBING does not offer emergency services.
    Yes, DEAN POTTLE PLUMBING offers warranties.
    DEAN POTTLE PLUMBING offers the following services: Replacement of old, rusty, leaky water piping with flexible inert PEX water piping guaranteed for 25 years. All brass fittings used to install new valves in sinks & toilets. Frost-free hosebibs, ball valves. Will solder copper piping. Rough plumbing for bathroom, kitchen, & laundry remodels. Installation of gas fired tankless & regular water heaters. Service repair & replacement of all faucets & fixtures. We convert oil fired burners to gas. We install both rigid & flexible gas piping.
    No pipe routing. No snaking. No sewers.

    Contact information