Never use these guys not only were the work quality and perfessionalism poor but I ended up having to hire another company to fix the work they did.
Description of Work: They installed vinyl plank installed pad and re-stretched carpet.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$900
Nora S.
07/2010
3.0
flooring contractor
+ -1 more
John came out to give a us a quote to replace the linoleum on our kitchen floor and on the kitchen of a small rental unit on our property. He felt a little too "used car salesman" slick to me and his price for installation was 1.5 times as expensive as the private installer we eventually chose. He did have some good information and advice for us.
Description of Work: John Tarala came out to give a quote and we also met him at his storefront.
Rating Category
Rating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
KARL D.
06/2010
5.0
flooring contractor
+ -1 more
The were very willing to work with out timing and installed and return to make some minor ajustments
Description of Work: Sold and installed new flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Alexander P.
04/2010
4.0
carpet installation, flooring contractor
+ 0 more
It went well. They performed as promised- except they did not finish the job on time. There was a "mix up" but the job was finished to my satisfaction 3 days later.
John Tirabasso came to our home to review the scope of the work as the bamboo flooring was to be installed in a basement which had a crazily uneven concrete floor. It was not an easy job getting that floor even but John did it and we are thrilled with the results, the bamboo floor looks amazing. The carpeted stairway looks beautiful too but the bamboo wins the prize. At the showroom John had a big selection to choose from and presented some great ideas and was a lot of fun to work with.
Description of Work: Installation of bamboo flooring in hallway and two bedrooms. Resurfacing concrete foundation floor to accommodate bamboo flooring. Installation of carpeting on stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Kimberly C.
02/2009
5.0
flooring contractor, hardwood floor
+ 0 more
Originally, the job was just going to be installing the laminate in the two basement rooms but, after having met with John, I decided to also have my floors redone by him. When John came over to bid the job, he brought the sample I requested as well as other similar samples. It was clear that he knew what he was doing and was engaged by the number and quantity of questions he asked me and options he provided me with. We ended up going back to their showroom to look at even more options, where I spent a truly delightful hour with John, his wife Heidi and their two dogs. I was not living in the house at the time so I gave them the keys and they finished the job within the time frame requested. Everything was done very well and no mess was left behind. There were a couple of small glitches along the way but they were handled quickly and professionally. I'd have no hesitation recommending them to anyone.
Description of Work: I had laminate flooring installed in two basement rooms and the wood floors repaired/refinished in 4 rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Gary M.
08/2008
5.0
ceramic tile, flooring contractor
+ 0 more
They were great. They had excellent service, were very responsive, and they were very good at explaining everything to us so that we could understand it.
Description of Work: They did tile and laminate flooring.
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Countertops and Backsplashes,
Carpet Cleaning
FAQ
Creative Floors & Design is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Creative Floors & Design accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa