Mariano gave me a bid for the work soon after I initially called, and then they started and completed the work within a couple days. Hard workers and good price. This is the second time I've used this company.
Description of Work: They pulled up a lot of ivy, cut back laurel, laid down compost, trimmed a tree. Hauled away all the debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
MONICA M.
06/2010
2.0
lawn service, tree service
+ 0 more
Our contract started almost two years ago. Things started out fairly well, however, there was inadequate skill related to knowing the difference between weeds and plants. Hemlock was growing in a newly landscaped back yard and Mariano didn't know what it was. I took the time to meet him at the property and point out the problems. He thanked me but didn't do everything that I asked, such as removing a start-up prune tree that I didn't want. It was still there one year later. This company sells the feature that they will take care of everything. This spring has been a wet time, but I don't see how that should have prevented them from pruning roses, bushes and hedges. All that has been done is mowing, edging and spraying a few weeds with Roundup but not pulling up the dead ones after they have withered. I have been charged for full service, but I didn't get what I was paying for. This company might be good for a one day clean-up but I would not recommend them for around the calendar care. Communication is also a problem.
Description of Work: Courtesy was contracted to do full yard maintenance at five of our properties, which includes mowing, edging, weeding, and pruning.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$220
Jan W.
05/2010
2.0
lawn service
+ -1 more
I cannot get a straight answer on how much monthly maintenance would be. I paid them an initial charge up front. They said that they were going to come back every two weeks. I thought that even if it cost more, I was willing to pay more for them to come out every 10 days. So, since the initial cutting of my lawn, I have yet to hear anything back from them. I'm more than likely going to take my business elsewhere.
Description of Work: They came out and cut the lawn on May 6. I have had two successful mowings thus far. Out of three months of service fees, I have basically only received one month of service.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$465
MONICA M.
05/2010
1.0
tree service
+ -1 more
Mariano picked his start time to be 9:30 am, and he arrived at 11:00 without phoning us to let us know that he was going to be late. He was inconveniencing another landscaper who was waiting for him to get out of the way. He agreed he could do the job in one day, but took three. He doesn't own a stump grinder, so he rented one and worked into a later hour disturbing residents in the basement of the house. He was also asked to cut the wood into 18" sections, which he didn't do. This turned into a huge inconvenience because he was late, didn't do what he said he would do and didn't remove all the roots. He does pretty good work with general yard maintenance, but I don't think he has the equipment for tree removal.
Description of Work: Removal of two trees from curb strip, and cutting down two small shrubs.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$400
Mona S.
01/2010
5.0
lawn service
+ -1 more
they came as arranged and did an excellent job. we have used them in the past and i am sure we will use them in the future.
Description of Work: We had a very large, high hedge trimmed and an large tropical plant dug out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
SUSAN H.
09/2009
5.0
landscaping, lawn service, hardscaping
+ 1 more
They have also been coming once a week and mow the lawn. I called them in the first place because I was sick and needed a little help and not do it myself. They did such a nice job, so I thought I don?t have to mow the lawn every week and let them do it instead. I could say that the quality of work was the best and also recommended them to my daughter who had a huge job for them to do and they also now use them once a week. I also sent them an email request to back up my verbal discussion because the English language is a barrier. It worked very well because they knew what I was expecting and it all went well.
Description of Work: I used Courtesy Maintenance Inc. and they replaced the sod, rebuilt some rock walk ways and also helped us rebuild a bank by building a terrace on the bank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Shelley E.
06/2009
5.0
lawn service
+ -1 more
I met with Mariano and he gave me a quote right on site. He had to delay the start of the project due to the heavy rains but that was understandable. I was out of town while he did the work but he called to check in when he had a question. When I got home Mariano called me to remind me to water the new lawn, which I thought was great customer service. I was very satisfied with the job they did and will definitely use them again in the future.
Description of Work: Hauled away huge pile of yard debris, tore out existing grass/moss and replaced with new sod. Hauled in dirt to level the yard and weeded the existing beds
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$330
Andrea M.
06/2009
5.0
lawn service
+ -1 more
This is the 3rd time I have used this company. Mariano works very hard to make sure his customers are happy. He knows a lot about plants and gardening and his prices are good. His English is limited so if you are Spanish speaking it is helpful in dealing with this contractor. We occasionally have an issue on the timing of when the workers will come to work on the property, but they do eventually show up. We also had a slight problem this time when a worker broke a sprinkler pipe but Mariano made sure he came back to fix it within a weeks time. He has now hired an English speaking secretary to answer the phone calls and this has been very helpful. In summary, for yard work and clean up, this is a good company and they will get the job done at a good price.
Description of Work: Mariano and his crew provided yard clean up services, moved some plants, power washed a deck, fertlized and mowed the lawns, and spread mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$380
Diane G.
05/2009
1.0
lawn service
+ -1 more
Poor experience. We contacted company for an estimate on yard work. A language barrier made communicating with the person making the appointment difficult. When the company did not show up for the appointment, I assumed that we miscommunicated when setting up the appointment. However, about a week later I received a message from Mariano saying that he hadn't shown up for our scheduled appointment but would like a second chance to get our business. We declined.
Description of Work: Contacted for an estimate. The company did not show up the for appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jennifer M.
05/2009
3.0
lawn service
+ -1 more
When we first contacted them, Mariano came to give us a quote the very next day. The quote beat his competitors by a long shot, and he was a very nice guy who had received great reviews on Angie's List before. The initial yard clean-up & barkdust went forward as scheduled. We were delighted with his crew's work and speed with which they got it all done. However, once we scheduled them for twice monthly upkeep thereafter, there were THREE occasions where they did not show up on the day or time scheduled to do the maintenance. Each time we had to call and Mariano had someone there to do the work the next day, yet it was a major inconvenience not having them show when they would say they would. Our family's schedule is too busy for this kind of unreliability. Therefore we will not be using their services again this summer and will be hiring another company, even if that means paying a bit more.
Please forgive us for causing this inconvenience to you and your family. We beg your pardon for having troubled you. We have adjusted our schedule to meet expanded demand from our Angie's List members. We will be offering a window of visitation to allows us a time buffer to accommodate inclement weather in which work can't be performed. Please accept our most sincere apology. Its not an excuse but please remember to put the dog in for scheduled appointments. We are working on our English and are looking to hire someone with better oral skills to better serve you.
Renee S.
04/2009
4.0
lawn service
+ -1 more
Overall I think a focus on improving communication (a strong English speaker in their staff would help). The company appears to be hard working and I was pleased (though it took much persistence on my part) that they finally helped solve the problems encountered with the initial problem. I'm still not certain I'd use them again though.
Description of Work: Initially the company came out in August last year to remove our front lawn, and replace with sod. We also asked them to remove weeds, lay weed barrier and pea gravel on our side yard and a defined area in the front. Finally they were to lay weed barrier and bark dust around the perimeter of our back yard. Their estimate for this was just over $900, much cheaper than other estimates. They came out on the assigned day to do the prep and lay the sod. I was worried about the weed barrier and tried to ensure multiple times this would occur but the area where bark dust was applied did not get weed barrier. Other than this, everything else seemed great. The sod looked lovely for about 2 months then suddenly began to die, pulling up in sheets as it never took root. I allowed the winter to pass and called to ask the company to come out and survey the issue. They came in Feb and said they would "make it right" but couldn't do so until the next month. They never called. After a very frustrating month of trying to reach them via phone and email, the sod was finally replaced in early May. They agreed to do it for supply cost only as we felt the issue of not taking root was do to prep problems (in the end I paid a little more as I felt bad). The foreman this time spoke better English and spent some time discussing care. So far, so good.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$1,400
Dana R.
01/2009
4.0
lawn service
+ -1 more
Mariano came to give us an estimate. We walked through all the details. He wrote a contract and we agreed to monthly work. The price is fair but I cannot figure out the schedule that the company keeps. They come sporadically. Communication is difficult because of a serious language barrier. We send emails to him and the work gets done -- eventually. The yard looks fine. The gutters got cleaned.
Description of Work: Yard maintenance, gutter cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$80
Lillian S.
01/2009
5.0
lawn treatment
+ -1 more
The guy was very thorough. He was a little hard to understand because he was Hispanic, but we managed to get the point across. I plan on using them in the spring.
Description of Work: My yard is 98% dandelions and I wanted them to get rid of them. They told me in the long run it would be cheaper to pull everything up and start from scratch. After they did all the work, if the grass died or anything like that they would fix it free of charge.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
GIRTHA N.
01/2009
4.0
tree service
+ -1 more
They did the job pretty well. The only complaint I had was that there were no English speakers and we could not communicate, but they did do a good job and cleaned up afterwords.
Description of Work: They came to my home and trimmed four trees for me.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$187
JENNIFER M.
12/2008
5.0
lawn service
+ -1 more
Great-the two bushes were removed roots and all, the yard is well taken care of mowed, and bushes trimmed, areas weeded, leaves raked up and taken away. Excellent work.
Description of Work: Courtesy Maintenance removed two Arbor Vita for me, and have started doing monthly maintenance for a very reasonable fee. They do a great job. The cost noted below is for the removal of the mature bushes, roots and all. The monthly service is about $60-less than I paid another service that didn't do as good a job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KATHY C.
11/2008
5.0
lawn service
+ -1 more
Mariano listened very carefully to what I wanted done. The men who did the work were extremely hard workers. The quality of work for the price is very good. They cleaned up after the job was done. Mariano made sure I was happy with the work they did before the job ended. I intend to re-hire this company for more work.
Description of Work: Trimmed laurel and blackberry bushes and other miscellaneous foliage. Built a slope and planted grass on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Jennifer J.
10/2008
5.0
landscaping
+ -1 more
We contacted them and they were at our house two days later to give the bid. They were able to start work the week after bidding the job. I think it would be a good idea to have someone who speaks Spanish there during the bid process, but if you can communicate with drawings and hand signals - they speak enough English to understand what you need done. Four men worked a full eight hour day and removed three truckloads of wood debris from our yard. What I liked most is that they asked us to review the work when they were done and asked us to confirm everything we had on our list had been done. Mariano Cortez was our main contact and he was very friendly and great to work with. Everyone else on his team was professional and a pleasure to have working on our landscaping. They also raked our entire yard and weeded/swept our sidewalks as a bonus. Our yard looks great! We received multiple bids and most were higher for less work. With being on a budget, we really appreciated being able to get much needed work done for less. Gracias, Courtesy Maintenance!!
Description of Work: Removal of three large laurel hedges (20' trees, really) and one giant boxwood. Included removal of stump/roots. Trimming and topping of large hedge that remained. Removal of grass from 100' park strip. Bark mulch on all park strips.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
ERIC B.
09/2008
5.0
lawn service
+ -1 more
Responded immediately and scheduled an estimate for the next day. Mariano arrived on time and quoted a figure well below what I'd expected. Two of his people arrived on the scheduled day and worked for approximately 6 hours. In the last two hours Mariano, the company owner showed up to check on the work done and manage the cleanup. Before they left, we went over the work and noted what was not finished -- removal of some vines from the fence and minor pick-up -- which was taken care of immediately. The only problem I had was their reliance on blowers for cleanup. This is not a problem in the rainy season, but at this time of year it leaves a cover of dust on my house and my neighbors houses. I fully understand their preference here, but I don't want to annoy my neighbors more than I have to.
Description of Work: Removed a year's worth of weed and vines from front and back yards, trimmed hedges, applied bark dust, and hauled away the trimmings.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
KATHRYN J.
09/2008
4.0
lawn service
+ -1 more
I had a rosemary plant that had been around for four years and they dug it up because they thought it was a weed. They also pruned in a way that was not entirely satisfactory, where they were shaping to the eye rather than for the health of the plant. I think that they were good for gross cleanup but as for detail oriented work I would not recommend them without supervision. My husband loves the way it looks and other than those small complaints I thought they did a good job. But I thought they could have worked a little more on doing the job well rather than making it look good.
Description of Work: We hired them to come out and take care of a yard clean up for us.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$245
Kate L.
09/2008
3.0
lawn service
+ -1 more
After scheduling a date and time to meet, I had someone out to my house to estimate the job. My estimate came in at $245 for the yard work and $150 for the barkdust. I scheduled the work for July 17. The day before when I called to confirm and find out what time they were coming, the office responded that they had me down for the 19. That Saturday morning, the estimator came with a crew, we went over the work to be done a second time. Then one crew member began work on yard at 9 a.m. and worked by himself until 3 p.m., when another crew member came over. The two then worked until 6 p.m. They worked hard and it was a very hot day. Because I'm an Angieslist member, the company offered me two free lawn services (mowing, edging). We didn't schedule anything, but August 9 they mowed my lawn and left a note that they would be back August 21. They came back August 30. I think the work they did was fine, but I'm going to continue to look for some whose scheduling is more reliable.
Description of Work: Trimmed bushes, mowed and edged the lawn, cut back ivy, and put down barkdust.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$395
Jennifer M.
08/2008
5.0
lawn service
+ -1 more
Our yard was a MESS; overgrown with weeds, and to the point where we just felt it was out of our hands as parents of a newborn with no time to spend on it. So I called around for quotes and went with Courtesy Maintenance after Mariano came out the same night I called. We asked them to rip out all the weeds (which was A LOT!), trim up trees & bushes, edge the lawn, mow, and put down new barkdust. He quoted us $325 for all of that work, including 4 yards of barkdust, which his crew brought, and the price included hauling away all of the yard debris. So we hired them, his crew showed up bright and early on the agreed upon date, and did every last thing we had hired them to do. With the state of our yard, it took them the better part of a day to get it done, and when they were finished I just couldn't believe how great our yard looked, and how little we were charged for the amount of work they did! Throughout the day as the crew worked their office manager, Sarah, called a few times to check in, give me updates of their progress, and answer any questions I had if I had any. I thought that was wonderful customer service! Everyone with this company was an absolute pleasure to work with, and I would hire them again in a second! We're planning to contract them for monthly maintenance as well.
Description of Work: Rip out all the weeds including a grossly overgrown "garden" area (it was a big job!), trim up trees & bushes, edge the lawn, mow, and put down 4 yards of new barkdust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Mona S.
08/2008
5.0
lawn service
+ -1 more
We called the end of June and arranged for the work to be done. Because of a conflict with other workers we had to call and set up a new date. They didn't come on the day arranged but came the next day. They did a very fine job but the communication is very hard due to their limited English
Description of Work: Trimmed our hedge and moved some plants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
JODY B.
07/2008
5.0
landscaping, lawn service, tree service
+ 1 more
The company was on time for both the estimate and the day of the yard work. Mr. Cortez asked me to look at everything a few hours before it was finished to make sure that everything was being done to my satisfaction and to reiterate what I wanted. At the end, he again made sure that I looked at everything to make sure that the work had been done as contracted. Mr. Cortez was there both in the morning and then the last couple of hours or so to help with finishing up the work. The rest of it was done by one employee who was there from approximately 9:00 am until 7:00 pm. The employee's English was limited so it might have been difficult if I had to communicate something complicated in nature. Another employee of the company called me several times throughout the day to ask me how the job was going and also made a followup call the next day to ask if I was pleased with the service. The only problem I would ever anticipate with this company is the potential for misunderstandings due to the language barrier with workers on site. Other than that, this company is outstanding. Very professional, quality service, fair price. I will use them again when the need arises.
Description of Work: This job included topping and trimming an arborvitae hedge that runs the entire length of my back yard. In addition, all the other bushes in back were trimmed (approximately 15 of various types). A small hedge in the front yard was trimmed as well as the front bushes (approximately 10 of various types). A large Japanese Maple was also thinned and trimmed. Barkdust was put down throughout the entire yard. Putting down bark dust in my yard requires extra effort due to extensive decking, sloping, stepping stones throughout and a pool area. No "prep" work was required for the barkdust as my yard and beds were already weed free and in good shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$695
DAVID D.
07/2008
5.0
lawn service
+ -1 more
I called on Sunday and left a message requesting a bid. Marianno called back that day and we set an appointment for Monday at 5:00pm. Marianno showed up right on time. When he gave me his bid I was shocked that it was so much lower than the other bids we got. I actually wondered if it was TOO low. I was worried that maybe the work quality would be poor but since he has such a good reputation on Angie's list I decided to hire him. His guys showed up on Wednesday morning as agreed and cleared the area and trimmed the butterfly bush and it looks wonderful! They did a great job on clean up also! Now we are thinking we could afford to have him come out and get the rest of our yard in shape! Maybe we will have them come every Spring!!
Description of Work: This is embarrassing but we have an area of our back yard (I'm guessing 65X10 feet) that was totally overgrown with blackberry bushes & weeds! Our neighbors were starting to complain! We needed all the blackberries & weeds removed and a large butterfly bush trimmed quite a bit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Fergus C.
06/2008
5.0
lawn service
+ -1 more
Overall, very happy. They are all very polite and very professional. The punctuality wasn't entirely precise, but not really an issue for us.
Description of Work: We used the service for an initial piece of clean-up work and have also subscribed to the monthly maintenance. Clean-up... our yard was in a real state. Quite overgrown, bad lawn and a side yard that was unkempt. Mariano (from courtesy) came to give a quote on laying new sod (around 700 sq ft) and pea gravel in the side yard (around 600 sq ft). It also included a complete clean up of the entire property (weeding, trimming, grass cutting) as well as putting bark dust in the borders. I was shocked by the initial quote - it was half of what I was expecting. When they did the work, they worked so hard - I was particularly impressed (and distraught) that things that had taken me hours to attempt, took them mere moments to accomplish. The yard now looks great - we're very happy and set for the summer. They yard is truly the envy of the neighbors. The bi-weekly service is also very affordable. We're paying $55 to include grass cutting and trimming and weeding. That's the same as our last service, which was limited to grass cutting.
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Service Categories
Lawn and Yard Work,
Tree Service,
Pressure Washing,
Landscaping,
Lawn Fertilization & Treatment,
Pavers and Hardscaping,
Stone and Gravel,
General Remodeling,
Lighting,
Concrete Pouring and Repair
FAQ
Courtesy Construction Company is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:30 PM
Wednesday: 7:30 AM - 7:30 PM
Thursday: 7:30 AM - 7:30 PM
Friday: 7:30 AM - 7:30 PM
Saturday: 8:00 AM - 6:30 PM
Courtesy Construction Company accepts the following forms of payment: Check,Financing Available
Yes, Courtesy Construction Company offers free project estimates.
No, Courtesy Construction Company does not offer eco-friendly accreditations.
No, Courtesy Construction Company does not offer a senior discount.
No, Courtesy Construction Company does not offer emergency services.
Yes, Courtesy Construction Company offers warranties.
Courtesy Construction Company offers the following services: Sidewalk concrete, fountains, water falls, remodeling, retaining walls, pavers, patios, brick & stone walls, and outdoor kitchens.