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Columbia Heating & Cooling Inc

Heating and Air Conditioning, Water Heaters, Gas Logs,

About us

Additional address - PO Box 230397 Portland, OR 97281.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Heat pumps, furnaces, air conditioners, ductless systems, air filtration, thermostats, on demand tankless water heaters, tank water heaters installation, maintenance & repair.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.573 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
1%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 51-73 of 73 reviews

SHANNON S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a fine job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Columbia Heating & Cooling Inc
[Member Name Removed], Thank you for your review. We appreciate that you took the time to do so. Thank you, Alyssa Columbia Heating and Cooling

Tracie F.
04/2017
5.0
appliance repair, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
We would use them again.
Description of Work: We used them for Heating and A/C service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hugh G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIE M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: The first time Columbia Heating & Cooling came out was for an installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,000

JULIE M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I use Columbia Heating & Cooling. They came out and did a quote for me for a service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith A.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ANN C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We replaced our 15-year old furnace and added an air conditioner. The installers showed up on time, worked efficiently and were very courteous. The electrician timed his arrival perfectly and wired both units into our electrical system. They demonstrated how to operate the furnace and AC as well as cleaned up very thoroughly. The office staff is another story, however. They claimed to have scheduled a final inspection with our city but the city did not receive the call so the inspector did not show up. I called a second time and asked that I be called back when the appointment was rescheduled. No call. So I called the City administrative assistant who did get the call the second time but not the first. Now I only hope I can get the paperwork for the Oregon tax credit in a timely manner. The sales person and the installers rate an A. The office staff rate a D.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Columbia Heating & Cooling Inc
[Member Name Removed]- Thank you so much for your review. We apologize for any issues you encountered with scheduling the final inspection and our office staff. We actually have a great group of Admin people here, whom unfortunately have been swamped handling a record number of phone calls and customers due to the absurdly hot weather we had so early in the year in the metro. They have been doing the best they can given the circumstances. It looks like your rebate and warranty package was completed and mailed out on 07/12. We appreciate you as a customer and look forward to serving you in the future. Thank You, Columbia Heating and Cooling

Douglas T.
01/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: When I called Columbia Heating & Cooling I was asking for two things. First, I needed a gas furnace tune up at our rental house that was currently being sold and, second, an estimate for the cost of replacing the gas furnace exhaust stack on the same home. Columbia made an appointment for the tune up but said it would be at least two weeks before someone could look at the furnace stack. | |The technician who performed the tune up told the current renters, who were also my buyers, that the furnace was in such bad condition that it needed to be replaced right away, almost killing my sale of the property, but never bothered to call me with this information. | |One other requirement for the sale to proceed was to replace the corroded furnace stack. I found an Angie's List company who gave me an estimate right away and replaced the furnace stack within one week, where Columbia would have made me wait two weeks just for the estimator to look at the house. | |Because the technician was so chatty with the buyers when I was the one paying the bill, and because of such slow response to my needing the furnace stack work done, I would NOT recommend Columbia Heating & Cooling. | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$100

Response from Columbia Heating & Cooling Inc
What was stated to the tenant was that the tech was recommending replacement of the furnace due to age and condition. Several messages were left at the number you had provided to get in touch with you, regarding our findings. We do not make a habit of putting people in bad situations with their tenants, it is unfortunate that you feel we did such a thing this time around. It appears ,though, that you have used our services several times since 2003 and have never had any issues in the past.

JIM H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Most recently they special ordered an unusual size furnace filter, very good about communicating. Other services have included working on heating system and a/c; always punctual and professional at fair prices, always within estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Columbia Heating & Cooling Inc
Thank you for taking the time to share your experience Columbia Heating and Cooling

Linda C.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
above
Description of Work: Arrived on time, very pleasant interaction; I was concerned about the effectiveness of my furnace, and that I might need a new one. The service provider, thoroughly checked everything out, and told me I did not need a new furnace. He gave me some tips on improving function, and was on his way. I was happy to learn my furnace did not need replacement!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBBIE S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job.
Description of Work: Columbia Heating & Cooling Inc put in a new furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Andrew K.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased an electric furnace and heat pump from Columbia Heating and Cooling. We really liked them. They got us a high efficiency Carrier system that has kept our house warm this winter.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Columbia Heating & Cooling Inc
Thank you ,Member, for the nice report. You were a pleasure to work with. We really appreciate your business!

Pamela J.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant experience. Punctual and professional. It would have been helpful to know the amount of noise that putting in a new furnace causes, I would have rescheduled some of my business activities, but the job was done well. Duct work was brought up to code and passed inspection. However at my home, there was an issue passing the inspection. They did not vent the air conditioner adequately. When we failed the inspection, they came out on that very day and corrected the problem. There was/is the inconvenience of a second inspection.
Description of Work: Replaced a very old furnace in my office building. Replaced an air conditioner at my home. (the amount spent reflects both services)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Jonathan & Lori N.
06/2008
3.0
heating & air conditioning/hvac
  + -1 more
Everything that we had done didn't turn out the way we wanted it to be done when they were there working. They weren't on time every day to do the work for us. They were not done with the work when the inspector came over and checked everything. They had us choose one but they put in a different one in are house. So they told us the price of the first and put the other one in are house.
Description of Work: They had put in a new furnace when they were there and some new duct work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$2,000

L R.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
I called them for a bid during a heat wave. What I was impressed with is that I let them know I had a three year old son and that it was really hot in our house, so they made it out within two days even though it normally would have been two weeks.
Description of Work: They installed a new central air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JIM H.
12/2007
5.0
heating & air conditioning/hvac
  + -1 more
The crew showed up promptly on time, removed their shoes at the door and put on their booties, and proceeded as planned. They were very friendly (not the typical snarly workers who just want to finish the job and get out), and completed the job in the estimated time.
Description of Work: Extended heat ducts from the basement area up to the third floor, and out to the upper rooms, installed cold air return on furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,144

Ted B.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
We'd had an Energy Trust of Oregon home survey done a few days ago and one of the things discovered was that the heat pump was not working properly (the fan blades were not engaging). I called Columbia Heating & Cooling because they installed our system in 2001 and had been out to service it once or twice before. I was very lucky to get an appointment the very next morning and our service person was Ron Jaber. It is nice to work with someone more than once, and Ron again proved his proficiency at his trade. We decided to have annual routine maintenance performed on our system from now on to keep things running efficiently and smoothly for many years to come. This also will provide a discount for any parts, etc needed in the future, including the service call today! It doesn't do much good to have a high-efficiency heat pump and furnace if it is not working properly!! Now we can look forward to an electric bill that won't give us any surprises this winter.
Description of Work: Fan blades were not operational on our heat pump. Ron did all sorts of testing and found that we had a failed vapor pressure switch. A bypass was all it needed because the Puron levels were not low or leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

MARYLIN C.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
I don't know about you, but when I hire a contractor, I always wish for a wonderful experience. You know the kind I mean; you make the appointment, they show up on time, they know what they are doing, they perform the work with skill, you pay them and they leave you with a big smile on your face. Well, Ron was not a disappointment. Not only did he do all of the above, he was very patient with my husband's and my questions. He checked the Puron level in our air conditioner (even though it was not part of the original work order) and thank goodness he did, because it was low. When he left, I felt great about how my furnace and air conditioner were going to work.
Description of Work: The furnace was tuned up (cleaned and adjusted). The air conditioning unit was leveled and Puron was checked and topped off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152.35

BRIAN L. M.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE A VERY PROMPT, TIMELY AND PROFESSIONAL COMPANY TO DEAL WITH.
Description of Work: R&R EXISTING FURNACE AND ELECTRONIC AIR FILTER WITH A CARRIER 4 BURNER FURNACE WITH A NEW HONEYWELL ELECTRONIC AIR CLEANER. THE TOTAL COST COVERED ALL PERMITS, MECH AND ELEC AND ALSO INCLUDED HAUL OFF AND CLEAN UP OF THE OLD EXISTING EQUIPMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,175

JIM C.
11/2005
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
OVERALL, DID GOOD WORK. WE WERE A BIT DISAPPOINTED THAT THEY DID NOT HAVE THE SAME CREW WORK OVER THE THREE OR FOUR DAYS NEEDED TO COMPLETE THE WORK. SOME THINGS WERE OVERLOOKED, LIKE VENTS TO PREVENT CARBON MONOXIDE BUILD-UP. WHEN THEY INSTALLED THE DUCTWORK, THEY TORE OUT EXISTING UNDER-THE-FLOOR INSULATION AND DID NOT ATTEMPT TO REPLACE. THEY DID NOT FOLLOW THE INSTRUCTIONS ON WHERE TO PLACE THE WATER HEATER.
Description of Work: INSTALLED NEW GAS FURNACE WHERE NONE EXISTED BEFORE. INSTALLED DUCTWORK IN CRAWL SPACE. INSTALLED NEW TANKLESS HOT-WATER HEATER.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

HOLLY L.
07/2005
5.0
heating & air conditioning/hvac
  + -1 more
I THOUGHT THE GUY WHO CAME OUT WAS KIND OF PUSHY ON THE SALES. WHEN I GET A BIG PIECE OF EQUIPMENT SERVICED, I DON'T WANT TO HAVE SOMEONE SAY I'M GOING TO HAVE TO REPLACE IT. THE CUSTOMER SERVICE PLACE GAVE ME A PRICE REDUCTION BECAUSE OF FAMILY CONNECTIONS, AND THE WOMAN AT THE FRONT DESK WAS NICE. THEY GOT SOMEONE OUT AS QUICKLY AS I THOUGHT WOULD BE POSSIBLE.
Description of Work: WITH THE AIR CONDITIONER THEY JUST SERVICED IT. THEY REPLACED THE FLUIDS. WITH THE FURNACE THEY REPLACED A PART THAT HAD GONE OUT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
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    • 3(current)

Contact information

16285 SW 85th Ave Ste 307, Portland, OR 97224

www.columbiahvac.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Gas Logs,
Natural Gas Lines,
Fireplaces,
Appliance Repair,
Energy Efficiency Auditing

FAQ

Columbia Heating & Cooling Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Columbia Heating & Cooling Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Columbia Heating & Cooling Inc does not offer free project estimates.
No, Columbia Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Columbia Heating & Cooling Inc does not offer a senior discount.
Yes, Columbia Heating & Cooling Inc offers emergency services.
Yes, Columbia Heating & Cooling Inc offers warranties.
Columbia Heating & Cooling Inc offers the following services: Heat pumps, furnaces, air conditioners, ductless systems, air filtration, thermostats, on demand tankless water heaters, tank water heaters installation, maintenance & repair.

Contact information

16285 SW 85th Ave Ste 307, Portland, OR 97224

www.columbiahvac.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM