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Class Act Powder Inc

Exterior Painting


Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

William and Carole M.
07/2011
3.0
house painters
  + -1 more
The caps on my terrace had some appearance issues shortly after they were installed . I called and he came back to take a look at it. Did some touch up work on the issues. That was nice...they followed through. A couple years later the paint was lifting. I called them back to let them know there was an issue and had to leave a message....didn't hear back. A few days later I called back and got his wife. She said we have been a little busy and not very nice to speak with. She was making excuses and said he does not do those type of services anymore. He does not get up on roofs anymore. I explained that it's not the roof it's the terrace. She still kept making excuses and then tried rushing me off the phone. I am pleased with him but the wife is not a pleasant person to speak to. I just want AL members to think twice before hiring these guys. With my experience I would never go back to them.
Description of Work: We had some metal caps painted we provided & had made for our terrace by Class Act Powder Inc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$358.76

Response from Class Act Powder Inc
I do apologize for this comment. What really happened, Del told the customer was told to remove the center caps before powder application Due to the rubber gasket that was in the hup cap. The member told Del to go ahead and powder coat them. Del powder coated them. With no gurantees, After picking up the wheels, the customer brings back the hub caps all beat up. The phone call that he was referring to, was we had to get them liquid stripped and start over. Plus had to order more powder to finish this job. This is our busiest time of year, and as I told him, the process takes awhile to repowder coat, due to stripping. I am not his wife, that needs to be corrected. Sorry if I sounded rude over the phone, no excuse other than I had 6 customers inside here, trying to talk to them, with the phone ringing and trying to get an exact time on when the hub caps will be done.... Deepest apologizes on my part. Thanks LeeAnn Gibbons

    Contact information

    9256 SE 67 Ave, Portland, OR 97206

    http://www.classactpp.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 3:00 PM
    Tuesday:
    7:00 AM - 3:00 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 12:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Exterior Painting

    FAQ

    Class Act Powder Inc is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 3:00 PM

    Tuesday: 7:00 AM - 3:00 PM

    Wednesday: 7:00 AM - 3:30 PM

    Thursday: 7:00 AM - 3:30 PM

    Friday: 7:00 AM - 12:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Class Act Powder Inc accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Class Act Powder Inc offers free project estimates.
    Yes, Class Act Powder Inc offers eco-friendly accreditations.
    No, Class Act Powder Inc does not offer a senior discount.
    No, Class Act Powder Inc does not offer emergency services.
    No, Class Act Powder Inc does not offer warranties.

    Contact information

    9256 SE 67 Ave, Portland, OR 97206

    http://www.classactpp.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 3:00 PM
    Tuesday:
    7:00 AM - 3:00 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 12:00 PM
    Saturday:
    9:00 AM - 12:00 PM