CEDAR ROOFS NW

The work had to be done over a period of weeks due to the rainy weather. The company kept me informed and were pleasant to work with

Lots of excuses. Poor analysis. Sloppy work. Did NOT find my leak on small (10' X 20') flat roof. Lots of "maybe this maybe that" lots of sloppy caulking. NO FIX. This was second try. I finally called good roofer (Tom Leach)who found leak and solved problem.

The service was outstanding. they came in under the estimated price and did an excellent job with clean up. the workers were very professional and I would highly recommend this company again!

I have been using this company to come out about every five years to replace shakes and do treatments. Now at nearly 25 years, my cedar roof is in wonderful shape. I called the owner, Mike, and he came out within a couple of days, estimated that about three bundles of shakes should be replaced, only air blowing would be needed for cleaning and that it was time to replace the house's original 5 pipe jacks. When the weather dried out Sean called and arranged to come out. He arrived in the morning and finished at dinnertime, doing all the scheduled worked and totally cleaning up afterward.

Mike arrived with his helper on time. I discussed that I would be replacing the entire roof in a few months time so only do minimum to get by. I was told service call would be $225 plus $65 per hour labor, plus $4 for each installed shingle. Main culprit in the leak was the metal pan. Knowing the roof would be replaced in a few months, I feel they replaced far too many shingles that weren't necessary. It also turned out that it was $65 per hour for EACH of them, not for both of them. So between the service call charge and hourly fee it was $485 for two hours of labor not including materials. Would take check only at that time. No charge cards.

See above.

Very well, except their website stated they accepted VISA/MC but when I tried to pay with my credit card they said they no longer take credit due to cost, and would only accept a check.

I called and left a message. No response. Called again and Mike answered, took my address and we talked about what should be done. Mike said he lived nearby and would give me an estimate on Saturday, the day he does estimates. This was two weeks ago. I was home all day on the Saturday he said he would come. Have never seen nor heard from him. I hope he didn't have something tragic happen.

Horrible, Horrible, Horrible!!!! They where VERY unprofessional and horrible at returning phone calls. Since the leak started two years ago they have been out twice to repair. The first time it took them 22 days to fix, the second time 14 days, that was only because I called every day and I think they were just sick of my messages. I would NEVER recommend them or use them, save yourself the stress and find another roofer.

They promptly responded to and repaired roof leaks. We then contracted with them to fix the entire roof (re-roof where necessary, repair and treat). The crews worked efficiently and did appropriate site clean-up. The company did not ''sell us'' new roofing where it wasn't necessary. The treatment will extend the life of our roof.

I CONTACTED CEDAR ROOFS NW TO HAVE THEM COME GIVE ME AN ASSESSMENT OF MY ROOF. THEY DID NOT SHOW UP OR DIDN'T CONTACT ME AGAIN REGARDING WHAT THEY FOUND. I CALLED THEM 2 MORE TIMES AND DIDN'T GET A CALL BACK.

MIKE THE ROOFER WAS GREAT. I WAS ON A TIGHT TIME LIMIT AS THESE REPAIRS WERE PART OF A REPAIR ADDENDUM FOR THE SALE OF OUR HOME. I EXPLAINED WHAT NEEDED TO BE DONE OVER THE PHONE, AND HE WAS ABLE TO QUOTE A PRICE SINCE THE JOB WASN'T TOO INVOLVED OR DIFFICULT. HE SHOWED UP LATER THAT WEEK, ONTIME, HAD THE JOB DONE VERY QUICKLY, AND CHARGED EXACTLY AS QUOTED.

CEDAR ROOFS WAS RECOMMENDED TO US BY OUR REALTOR. QUALITY OF WORK WAS FINE BUT CUSTOMER SERVICE WAS DEFINITELY LACKING. PHONE CALLS WERE NOT RETURNED PROMPTLY AND WORK WAS NOT DONE WHEN SCHEDULED. LET OUR REALTOR KNOW THAT WE WERE NOT HAPPY WITH HER RECOMMENDATION.

IT WAS REALLY GOOD. THEY CAME ON TIME, AND THEY WERE CHEAPER THAN THE OTHERS. HE DOES A GREAT JOB, AND WE HAVE HIM BACK EVERY YEAR. I WOULD RECOMMEND HIM TO OTHERS, AND I LIKE EVERYTHING ABOUT THIS COMPANY.