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Burlingame Radio & TV

TV Repair, Appliance Repair - Small, Electronic Gadget Repair,

About us

Family owned. Cost is determined by the job.

Business highlights

72 years of trusted experience

Services we offer

Cabinet repair and refinishing, TV, Radio, HiFi, Phonograph, VCR, DVD, tube, solid state guitar & bass amps.


Accepted payment methods

Check
PayPal

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-5 of 5 reviews

Matt H.
07/2017
1.0
tv repair
  + -1 more
When assembled in the cabinet, it sounded terrible. I understood there no returns were allowed, but asked if he would be willing to buy any of it back for less. “No. It has no value.” A quick check on Ebay proved that to be correct. The unit I paid $300 for was offered for sale on Ebay for less than $20.
Description of Work: I needed a turntable for an old radio cabinet I was restoring, and Burlingame TV sold me a vintage turntable for $300. “The same price you would find on Ebay” was the sales pitch.

Rating CategoryRating out of 5
quality
1.0
value
1.0

$300

Response from Burlingame Radio & TV
I have never met this person. As far as I know, he has never been in my store. I will assume that he is posting this on behalf of a customer that did buy a turntable, a stereo amplifier and hookup cables from me for the sum of $300.00. The customer asked in advance of the sale if I accepted returns. I told her no, especially since this was being retro-fitted into her grandmothers vintage radio/phono cabinet... I demonstrated the phonograph and the amplifier in the shop for her and she was delighted with the sound... a couple days later, I received a email from her stating the record player was not putting out much sound and was distorted. I called her and left a message stating to bring the record player to the shop so I could check it out and that it sounded like possibly the needle may have been damaged. I got no response... Several days later, She called and left a message on my answering machine stating pretty much the same as her email. I assumed she didn't get my 1st message and went ahead and left a email for her, again asking her to bring the phonograph up so I could check it out. About a week later, she came in with it. I hooked everything up with her standing there and it worked perfectly. Something had to have been hooked up wrong for it not to work. She decided she no longer wanted it and wanted to return it even though I showed her it was working fine. This system would have worked fine for her but she gave up on it... As for Ebay prices for the same turntable, she is comparing the price for record players that are being sold AS-IS, untested for parts or restoration on Ebay... The price I sold the turntable for is based on actual prices I've seen the same model sell for on Ebay in fully serviced, working condition. Yes, there are AS-IS untested turntables on Ebay for $30 or more plus shipping. Had she bought one of those, she would have been buying a record player that needed service which runs on average, the amount I sold mine for... The terms of the sale were agreed in advance, no returns. When she asked me to buy it back, I didn't tell her "it had no value". I told her that I already used the money to pay bills and that I don't have money to buy it back... As a small business owner, I live month to month on basically the same income I had here 20 years ago. Less actually, when you consider all the increases in the cost of living since then. I feel bad that she gave up on making the equipment work but there is nothing wrong with it and she bought it all at a fair price... Finally, I'll state again. the person that posted this review is someone that has never stepped foot in my business to the best of my knowledge. I don't think it's fair to be reviewed by someone that didn't do business with me. Everthing he wrote is inaccurate.

Patrick C.
04/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Brought a Harmon-Kardon receiver back from the dead. It sounds wonderful as ever!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Debbie D.
06/2013
5.0
tv repair
  + -1 more
Over our 6 years in the area, Burlingame Radio & TV has worked on several of our electronic appliances with results that were highly satisfactory. From cleaning to actual repair, we have been pleased with the work and its very reasonable price. Most important, Todd's honesty is of the caliber you'd only expect to find on a homey TV show like Andy Griffith. He assessed a TV of ours that had died, tried fixing it, and concluded that it was irreparable. He accepted no payment for his labor, insisting he'd only charge if he had fixed the item, and had to be pressed to even take reimbursement for the parts he'd used in his repair attempt! Such integrity is exceptional.
Description of Work: Repair 2 turntables, service VCR, service amplifier, assess repair-ability of TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Michael G.
01/2012
5.0
small appliance repair, tv repair
  + 0 more
The overall experience has been very positive and the cost reasonable and competitive, despite the considerable additional cost of (very carefully) packing and mailing antique table top and clock radios half way across the country. Burlingame Radio and TV has provided consistently good quality service. In the rare instance when there has been a question, the company has always responded positively to resolve a minor issue. Without hesitation, I would recommend the company to other antique radio collectors for repair and restoration services.
Description of Work: I have chosen Burlingame Radio and TV Repair in Portland, OR, to perform electronic restorations of several antique radios (circa 1940 - 1955).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

CONNIE S.
08/2005
5.0
tv repair
  + -1 more
THE REPAIRMAN CHECKED IT OUT AND IMMEDIATELY KNEW WHAT WAS WRONG. IT WAS A COMMON PROBLEM WITH THE BRAND OF TV WE HAD. IT WAS A FACTORY PARTS PROBLEM AND WOULD GIVE THE TV A TROUBLE FREE 'NEW LIFE.' HE CALLED US AND THEN REPAIRED IT. WE NOW HAVE A 'BRAND NEW' TV FOR $150 DOLLARS.
Description of Work: WE GOT A FREE TV THAT HAD A COLOR PROBLEM. WE THOUGHT WE COULD FIX IT OURSELVES BY ADJUSTING IT, BUT FOUND OUT THAT WAS NOT POSSIBLE. IN DESPERATION, WE TOOK IT AND ASKED TO HAVE IT FIXED FOR AROUND $100 OR TO SIMPLY KEEP THE TV FOR PARTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    8433 SW Terwilliger Blvd, Portland, OR 97219

    www.burlingame-radio.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    Appliance Repair - Small,
    Electronic Gadget Repair,
    Cabinet Refacing and Refinishing,
    Musical Instrument Repair,
    VCR Repair,
    Stereo and Home Theater Systems

    FAQ

    Burlingame Radio & TV is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: Closed

    Burlingame Radio & TV accepts the following forms of payment: Check,PayPal
    No, Burlingame Radio & TV does not offer free project estimates.
    No, Burlingame Radio & TV does not offer eco-friendly accreditations.
    No, Burlingame Radio & TV does not offer a senior discount.
    No, Burlingame Radio & TV does not offer emergency services.
    No, Burlingame Radio & TV does not offer warranties.
    Burlingame Radio & TV offers the following services: Cabinet repair and refinishing, TV, Radio, HiFi, Phonograph, VCR, DVD, tube, solid state guitar & bass amps.

    Contact information

    8433 SW Terwilliger Blvd, Portland, OR 97219

    www.burlingame-radio.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    Closed