Description of Work: Mitch has been servicing our pool for years, we find him to be competitively priced and very competent. We had him in to open our pool, he discovered one pump needed replacement, ordered the part, returned and installed it. We also needed a couple other parts this year. It is great to have one stop shopping for service and parts, and he delivers!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Jordan L.
05/2012
4.0
pool cleaners
+ -1 more
Our Hot Tub stopped working. I opened the pump house, and there was discolored water everywhere! I called the Angie's List recommended Brightwater Pool and Spa, and they came out the next day to investigate the cause. No surprise costs, they quoted $149 for an inspection, and that is what I was charged. On the service order that was left (they did the work while I was away from home), the service person said that "the water has signs of copper sulphate, that it needs drained, and it indicates real corrosive water. [They] will have to research the parts before [they] can give me a firm estimate. [They] will call me when [they] get some prices." I have not yet been called. This is disappointing, and I hope that the $149 entails the research currently being done to figure out why the water is very corrosive, and what might be done about it.
Description of Work: The service performed was an inspection to troubleshoot my hot tub, which did not work.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Donald E.
04/2012
5.0
pool cleaners
+ -1 more
They are great and have never failed us yet. They come out and do what needs to be done. We will be having them come out here pretty soon now. The quality of their work is excellent. I have been using them for fifteen years now. I will use them again in the future.
Description of Work: We use Brightwater Pool & Spa Inc. for our pool maintenance services. I think we phoned them the last time, and they told us what to do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David G.
09/2011
5.0
pool cleaners
+ -1 more
All the work was done in a timely manner with good explanations as to what needed to be done and why. Mitch is knowledgeable and personable. Our spa works great now. I gladly recommend Brightwater.
Description of Work: We needed to get our spa up and running after being shut down for a couple of years. We had used Brightwater in past years. We were satisfied with their work so we called them again. It turned out that we had to replace the blower and the ozonator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Donald E.
03/2011
5.0
pool cleaners
+ -1 more
I have used them for 16 years. They are very prompt. They have always been able take care of any of my problems. I have great faith in them as a company. He is guarantees his work.
Description of Work: They provide pool maintenance and repairs.
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Service Categories
Pool and Spa Service
FAQ
Brightwater Pool & Spa Inc is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Brightwater Pool & Spa Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Brightwater Pool & Spa Inc offers free project estimates.
Yes, Brightwater Pool & Spa Inc offers eco-friendly accreditations.
No, Brightwater Pool & Spa Inc does not offer a senior discount.
Yes, Brightwater Pool & Spa Inc offers emergency services.
No, Brightwater Pool & Spa Inc does not offer warranties.
Brightwater Pool & Spa Inc offers the following services: Pool & Spa servcie and repairs. Including seasonal openings and closing.