They continue to ignore the flower beds and just mow the small lawn for a very high fee. I have called Jose three times and each time he's promised to correct the problem and call me back. He has done neither.
Description of Work: Mow the lawn of a small yard and edge when needed.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$230
VIC C.
04/2006
1.0
lawn service
 + -1 more
They are not very responsive, I understand that this a busy time of year for yard care, but after two calls they haven't got back to me with a quote I requested. I'll try one more time, then I'll look for another source.
Description of Work: I wanted my lawn thatched, and asked for a quote.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DONNA S.
04/2006
4.0
lawn service
 + -1 more
I was pleased with the service up until the beginning of this year. I wanted to give them a chance to correct the problems, but they failed to do so and have lost me as a customer. To their credit, they aren't holding me to the 30 day cancellation notice that they normally have. I was pleased by that. My rating letters are for the past few months.
Description of Work: I posted a previous positive review on this company. I have continued to have them maintain our home landscaping for nearly a year now with a $130 monthly charge. They mow, edge, trim, prune, and weed--or at least they used to. The service has deteriorated to the point that I called them a few weeks ago to complain about the carelessness (lots of huge weeds not being taken care of, etc.). I told them at the time that if things didn't improve I'd be looking for someone new. I was told that there had been a change in who was assigned our lawn and that they'd follow up on my complaints. Additionally, they'd missed one week due to ''truck troubles.'' Well, the improvement has been minimal. I called today to cancel and they asked if I'd give them another chance... my call a few weeks ago was their ''chance.''
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Service Categories
Lawn and Yard Work,
Landscaping
FAQ
AZTEC ENTERPRISES is currently rated 2.8 overall out of 5.
No, AZTEC ENTERPRISES does not offer free project estimates.
No, AZTEC ENTERPRISES does not offer eco-friendly accreditations.
No, AZTEC ENTERPRISES does not offer a senior discount.
No, AZTEC ENTERPRISES does not offer emergency services.
No, AZTEC ENTERPRISES does not offer warranties.
AZTEC ENTERPRISES offers the following services: MOWING, CLEANING UP YARDS/LAWNS ETC.