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Apollo Pools Inc

Pool and Spa Service, Billiard Table Sales

About us

Apollo Pools & Spas is a professional pool maintenance company that's been serving Portland, Oregon, for more than 45 years. Additional email - apollopools@comcast.net, apollopoolsoregon@gmail.com, info@apollopools.com. Additional address -13370 NW Cornell Rd Portland, OR 97229-5818.

Business highlights

58 years of trusted experience

Services we offer

Billiard table sales, pool & spa repair.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.215 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
7%
3
13%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.1
responsiveness
4.0
punctuality
4.0
Showing 1-15 of 15 reviews

Scott Y.
10/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Laurie B.
06/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Missed first booked appointment but were right on time when we rebooked. Replaced pies and fittings as necessary although took two trips. Good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Beverly S.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: put new felt on the pool table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jodi D.
12/2014
5.0
pool cleaners
  + -1 more
Apollo pools inspected a pool at house we were going to purchase. It had some problems initially, but after talking to the inspector the day of the inspection we decided to go ahead with the purchase. After thinking about it for a day or two we had some more questions. I called Apollo pools and talked with Jody. He looked up the inspection report and said that the pool needed about 3 times more work and $$ than what I was told by the person who actually inspected the pool. Needless to say we backed out of the purchase. Glad I talked to Jody!
Description of Work: Inspected a pool at a house we put an offer on.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

WJ S.
04/2014
5.0
pool cleaners
  + -1 more
Arrived on time, disgarded old equipment and old piping - installed new heater/pump. Laid-back but effiecient staff. Will use again for future projects. A little messy but nothing a broom couldnt handle.
Description of Work: Install new pool heater and pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

L David H.
02/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Claire W.
07/2012
1.0
pool cleaners
  + -1 more
After 3 weeks, 3 different repairmen, two stab at the boards the tub is still not working. They try and then up-sell you to more work rather than fix the bad work they have done. Also, they have the nasty habit of taking parts of your tub back with them so you are stuck with them having to do the work because you don't have all the needed parts for your tub so anyone else can fix it. DO NOT USE THIS COMPANY.
Description of Work: Beware of this company, Hot tub problem so give them a call and am told they have a repairperson that is very good at diagnosing problems. Comes out, says board is bad so takes the old board AND the frame back to the shop. Checks the board says it is ok so spends 1 hour labor putting the bad board back in, doesn’t work so takes it out again and orders a NEW board. One week…Board comes in and another repairman comes out to put it in, can’t because the FRAME is still in the shop. New person comes out and puts in the board with the frame, ½ hour labor. Board doesn’t work, second week. Another repairman comes out and after 1 hour more labor the new board is in and it works??? Three days later the tub stops working again, says the new board was a ‘rebuilt’ one??? not a 'new' one and tries to sell us up sizing the job. NO, ORDER A NEW BOARD THAT WORKS. He AGAIN takes the guts of the tub back to the shop and we are left with a mess. After 2 ½ hours labor and parts and $560+ bill I am left with a broken hot tub, no board or frame and no promise that things will ever be fixed. Now in week 3. AGAIN Beware of this company.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$568

Chyle E.
07/2010
3.0
pool cleaners
  + -1 more
They ended up doing a good job on the pool itself. However, it was a real chore to get them out there to do their job and not hold the job up. They gave excuses each time but finally made it several days or a week late in most cases.
Description of Work: Resurfaced pool. Retiled pool, set new filter, changed to salt water, set cover, added a drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$25,000

CARLA S.
06/2010
2.0
pool cleaners
  + -1 more
This has been very frustrating, all the way around. They charge more than others, and if you make any complaint, they blacklist you.
Description of Work: After buying a new pool pump from them, I needed them to come out every year to get the darned thing started -- at a cost of roughly $70 each time. This last year, I specifically told them to ask the repair man to wait until I got to the pool to get it started,so I could learn how to do it myself. The repair person was new and very young. He didn't wait for me. He got it started without me, so I still didn't know how to get it running. I was very angry, but I paid him. (He claimed he waited and waited, but that wasn't true.) Anyway, after that, they refused to do any work for me. In this town, that leaves you high and dry. Overpriced.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$70

JIM B.
06/2010
5.0
pool cleaners
  + -1 more
Everything you expect from a company they deliver. They are johnny on the spot.
Description of Work: We needed chemicals and a filter basket. We went there to purchase the items. They also come out to service our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Obara M.
07/2009
5.0
pool cleaners
  + -1 more
After calling a few other companies and never getting responses, we were happy to hear back from this company promptly. Both the person who took our calls and the other person who came and repaired the pump were polite and responsive.
Description of Work: The pump for the inground pool stopped working. The company replaced the motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$360

DEXTER M.
08/2007
5.0
pool cleaners
  + -1 more
I thought they were pretty good.
Description of Work: They vacuumed and cleaned the pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$439

RICH G.
10/2006
5.0
pool cleaners
  + -1 more
They are very helpful with getting pool chemistry right.
Description of Work: Water testing and helping with pool chemistry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEANTENE D.
06/2005
5.0
billiard table sales
  + -1 more
THEY WERE VERY HELPFUL AND EXTREMELY KNOWLEDGEABLE. WE HAVE A YOUNGER CHILD AND WANTED A NICE TABLE BUT ALSO ONE THAT HE COULD USE FOR EVERYDAY. THEY HELPED ME PICK OUT A STYLE AND COLOR THAT MATCHED THE REST OF MY HOME INTERIOR.
Description of Work: WE PURCHASED A 9FT REGULATION BRUNSWICK WITH CHERRY WOOD AND LEATHER POCKET TABLE WITH ROSE FELT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

KIM D.
06/2005
3.0
pool cleaners
  + -1 more
WE WERE HAPPY WITH THE HELP AND ADVICE WE GOT WITH THE PLUMBING, BUT WHEN WE BROUGHT OUR OLD MOTOR IN, THEY SAID IT WORKED FINE IN THE SHOP. WE BROUGHT IT HOME AND IT DIDN'T WORK. WE TOOK IT BACK AND THEY SAID THEY WOULD TAKE IT ALL APART AND REBUILD IT. STILL NOT WORKING. THEN AT THEIR SUGGESTION WE BOUGHT A NEW MOTOR. IT STILL DIDN'T WORK. THEN WE GOT WILLAMETTE SPA TO WORK ON IT AND FOUND OUT WE DIDN'T NEED A NEW MOTOR AT ALL, JUST A CONTROLLER. APOLLO WOULDN'T REFUND OUR MONEY BUT THEY DID CHARGE US LESS THAN FULL PRICE.
Description of Work: WE NEEDED TO REPLUMB OUR SWIMSPA AND BUY CHEMICALS AND LEARN ALL ABOUT IT. WE BOUGHT ALL OUR PLUMBING PARTS HERE AS WELL AS A NEW MOTOR AND FILTER.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$725

    Contact information

    13306 NW Cornell Rd, Portland, OR 97229

    apollopools.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Billiard Table Sales

    FAQ

    Apollo Pools Inc is currently rated 4.2 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 10:00 AM - 4:00 PM

    Apollo Pools Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Apollo Pools Inc does not offer free project estimates.
    No, Apollo Pools Inc does not offer eco-friendly accreditations.
    No, Apollo Pools Inc does not offer a senior discount.
    No, Apollo Pools Inc does not offer emergency services.
    No, Apollo Pools Inc does not offer warranties.
    Apollo Pools Inc offers the following services: Billiard table sales, pool & spa repair.

    Contact information

    13306 NW Cornell Rd, Portland, OR 97229

    apollopools.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 4:00 PM