American Chimney & Masonry

Shawn was fabulous! He was very knowledgeable, honest, prompt, pleasant, quick, gave us very detailed information about our current fireplace and chimney and answered all of our questions regarding upgrading our insert. Also showed us pictures. Additionally, Jenny in the office was very nice, informative and helpful as well. Would highly recommend this company if you're in need of chimney, fireplace work.

We were told by 2 different gas fireplace companies that there was something blocking the vent. Dennis came out and checked it out. There was no blockage but there was a issue with the fireplace. He fixed it in no time. He was so professional and really worked through the issue to find the problem that I have paid other companies over $800 not to find the problem. I would call him again in a second if it were to go out again. Excellent company and excellent employee!

The company would not give me an estimate on the cost of work unless I purchased a $200 inspection. I explained that I already know what the problem is, and the person I spoke with did not care.

The whole experience/job exceeded my expectations! I requested a out of the box solution for Swifts in my chimney. The solution, a shared chimney. The whole team at American Chimney listened,created a plan and delivered .

Very smoothly! He also changed our furnace filters for me because I didn't know how! Dennis Childers did a fantastic job. He even improved the look of our fake fireplace!!

Scheduling complicated house repairs in stages is always going to be time-consuming and expensive. But everyone at American Chimney was very friendly and helpful, and the professional craftsmen that worked on and inside our home were courteous, clean, as fast as could reasonably be expected, and obviously proud of their careful, artistic work. We're confident that our new chimney and fireplace were properly constructed, and the log set was installed correctly. Plus, it's even more beautiful and fun to use that we expected. Thanks AC!

After the scaffolding was erected, the top ten courses of brick were torn down and rebuilt, with proper flashing, A chimney liner was installed and the smoke chamber built up and parged. A chimney cap was installed, and some tuck pointing done. The guys were careful with the scaffolding and cleanup, and answered all our questions. The work was done promptly. The office could have communicated better, but there was no real problem. And the fireplace is now safe and works fine!

This company is a dream team. The office contact women are a delight to work with and very personable. The guys explained every step and the "why" of it complete with photos and a written explanation. They provided a reminder call before the appointment. They also repaired the chimney at my son's home. Excellent company.

Outstanding service provided by Jesus and the company team. He fully explained everything in detail. His before and after photos showed the thorough job he did. We've hired American Chimney three times before, for an inspection, a repair and installation of a cap. We highly recommend them.

Excellent. Jesus did a great job - and showed me pictures of before and after. He went out of his way to get the job done and coordinate with our schedules.

American Chimney was responsive and informative every step of the process. Their technicians came almost immediately to address a couple of concerns. Everyone was prompt, courteous, and left the work space clean. Highly recommend and will use again myself.

Inspection went very well. Shawn explained the results of the inspection thoroughly and answered all of my questions. Will definitely hire again and recommend their company. Liz in the office was also very friendly and helpful when I first contacted the company. The entire experience was great! Professional and friendly, don't find much of that these days. Thank you Liz and Shawn!

Jesus, the inspector, was excellent. Very thorough and explained all of the findings and possible solutions.

They were prompt and professional. They did the work we had asked. The work included: small mortar repair, flashing, a small build up of chimney and a sealant of the chimney top. The price was very high. Again, they did a good job but next time; I would get more quotes.

The estimate process was detailed, thorough and immediate (as in that day). We scheduled but had to cancel, and then reschedule and they got us on the schedule right away. Day of, the crew was friendly, punctual and got right to sealing off the multiple areas of work from dust and brought in special equipment to ventilate the house. Over the two days the crew skillfully removed 2 tons of brick without damage to the surrounding structure (including 1928 moldings) and kept the dust to a minimum. Great crew! Definitely would recommend!

Great. Will use American Chimney again.

Did not have them inspect due to high cost for their initial inspection. No other contractors charged an inspection fee and I needed three for insurance purposes.

No one has contacted me yet.. I'm still in need of this work. Can you help me with this project?

I've been a customer for many years. We have one wood fireplace, one gas insert, and a wood stove. All were checked and cleaned as needed. Excellent service!

We had purchased a chimney inspection and cleaning through Angie's List and, when the inspector found that there was no cleaning required, were charged less than we expected and were given a thorough assessment of the state of our fireplace and chimney and an estimate for the necessary repairs. Our chimney needed the crown rebuilt and extensive repairs to the tuck pointing and flashing on the exterior bricks. When time came to do the repairs, I again contacted American Chimney & Masonry as the estimate they had given us proved to be among the best we received and their reputation for quality work and our previous experience tipped the scales in their favor. Shawn did an excellent job of fixing everything that needed to be fixed and, after a long day of work, cleaned up the job site well. The tuck pointing he did is superior to the original, as is the new crown on top of the chimney and the new flashing. They are scheduled pretty far out, but I think that's an indication of the quality of their work - they're quite busy because they're quite good. It may take a bit, but it's worth the wait.

The price was right, they were able to do and did the work in a professional manner.

Work was never done because they wouldn’t even return a phone call.

I had American Chimney & Masonry out on November 1, 2017 to look over my chimney and fireplace. First of all, they charged me $142.45 for an inspection. I've had two other companies do the same inspection for free. The representative from American Chimney took a lot more time and a lot more pictures to give me the same information the other companies did. Secondly, American Chimney submitted a bid of over $4,300 to replace and rebuild the top 12 rows of bricks from the chimney, tuck point the rest of the chimney, do additional masonry work (crown wash and flue tile), replace the counter flashing, apply water repellent, put up scaffolding (to do the upper chimney work), and repair a couple of cracks in the back of the fireplace. Their bid did not include sweeping the chimney. I had two other highly rated companies come out to look at the same chimney. They both said there was no need to rebuild the chimney and that what I needed, for maintenance and safety reasons, was to tuck point the entire chimney, power wash and apply water repellent, and sweep the chimney. That's it. No rebuilding, no additional masonry work, no work on the counter flashing, no need for scaffolding, and the cracks in the back of the fireplace were not significant and represented no hazard. To get my chimney to a safe place, with a ten-year warranty on the work, I'm going to spend less than $900, a far cry from American Chimney & Maintenance's $4,300. As earnest as the representative from American Chimney was, I have to admit I'm concerned that they were trying to oversell me. Needless to say, I did not accept the proposal from American Chimney. I have used this company in the past, for sweeping and to put a cap on the chimney, and their work has been quite good. But their prices are also quite high. It's a large company that carries a lot of overhead. Price-wise, it's not going to be able to compete with a smaller, local company. Their work can be fine (one of the other bidders confirmed that they do good work), but their price will be high. I will use other companies in the future.

We were told that the chimney didn't need to be cleaned yet. We were given an explanation on how to keep our fireplace in good shape and why nothing needed to be done at that point.. Because no actual work was performed we were given an unsolicited refund. We will be calling this company when our chimney needs help!

I had several things done. I think the sweep was $200. I think the price was fair.