I had Advanced Heating & Air Conditioning install AC into my existing HVAC in my newly purchased and remodeled home just a few months ago. The initial installation was very sloppy (see photos). They simply routed the piping over the ceiling and down into the furnace instead of following the lines along the walls. With the water hose, they routed it up on the wall and into the sink. Well, I sent them an email and complained a little. The next time they were out, they cleaned up the install and I was a happy customer. Fast forward a few months to today... I remember when they installed the AC, they removed the air filter from the furnace. I had assumed they replaced it with a new one, which to me seems like a reasonable assumption. Well, apparently, they didn't replace the old filter at all. Surely a $7,200 AC install includes a new air filter, especially one they removed. I should have at least been told I should buy one as, according to Google, a furnace "will operate without one, but you'll risk potential damage to your system and to your health and the health of your family, and that's just not worth it." So they are not only putting my health at risk, they're putting my HVAC system at risk. I have pretty bad allergies, so it's no wonder why they've been acting up more than they used to, and now the air quality is "Very Hazardous" and my home is without a basic air filtration. I ordered a bunch of HEPA air filters, but they don't arrive until September 25th. I would have probably rated them three stars after they fixed the poor installation of my AC, but after discovering that they never replaced my air filter, I think they deserve one star. Advanced Heating & Air Conditioning is a poorly ran business and I do not recommend them to anyone.
Description of Work: AC Install
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$7,200
Christine M.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
This was a great experience. They were throughly professional and prompt. The bid was about the same as others, but I chose them because the offered the units I preferred. The crew was fast and cleaned up after themselves. They took time to answer questions and address concerns. They prepared all tax rebate/tax credit paperwork and delivered it promptly.
Description of Work: Replace gas furnace with efficient furnace/install AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,884
Elizabeth M.
05/2017
4.0
heating & air conditioning/hvac
+ -1 more
It went well except for a mistake with the bid that they worked with us on to make sure all parties were happy.
Description of Work: Heat pump replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Jackie C.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
It was free because I purchased a service contract for 5 years.
Description of Work: I use Advanced Heating and Air Conditioning for my heating, I don't have A/C. They did a regular maintenance check up.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jackie C.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
They left the area excellent. The customer service was good. Cleaning after themselves was excellent and professionalism was excellent. They were considerate.
Description of Work: They put in my heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN R.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
They have good quality, and prices. They are here when they say they will be, and fix everything.
Description of Work: Advanced Heating and Air Conditioning Incorporated put in a new heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aida K.
10/2014
4.0
heating & air conditioning/hvac
+ -1 more
Turned out okay. Came out as scheduled.
Description of Work: Furnace Tune-up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$84
Ronald D.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
This is the second time I have used Advanced to replace an old furnace and air conditioner. Not only was the work performed well, all of the paperwork necessary for state and federal tax savings were provided without having to ask. They are definitely on top of their game! Clearly, we will use them again when we get around to replacing our secondary heating/cooling system.
Description of Work: Replaced our 25 year old gas furnace and air conditioner with new, efficient models in addition to adding an electronic air cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
JOHN AND JUDI G.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Greg was the salesperson and Scott and Phil were the workmen who performed the job. We liked the fact that Trane is American-made. The job took two days to complete but both gentlemen were personable and efficient. They answered any questions we had as work progressed. Although the system has been in place only a couple of weeks, it seems to cool more evenly than our old system and it much more quiet as well. We recommend Advanced.
Description of Work: Advanced was one of three vendors we contacted for an estimate to replace our 16-year-old furnace/air conditioning system. They then performed the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Susan E.
07/2013
3.0
heating & air conditioning/hvac
+ -1 more
The woman on the phone was dismissive - when I suggested they look up the part they had recommended late last fall for us, she insisted they needed to come out and look at it first. She declined to give us a window of arrival time for an entire day. When the technician arrived, he powered on our unit for about 10 minutes and declared it fine. My husband insisted that it is not working and reminded them of the previous diagnosis. At his urging, the technician called for the part and upon finding out we are two weeks from the end of our warranty, the company declined to order it. In fact, our AC unit is still not working. Very disappointed with this company.
Description of Work: This company installed our AC unit in our house and came out late last year to diagnose a problem. We had them come back again a few days ago to help us again, as the unit still wasn't working properly.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
KURTIS C.
06/2013
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Advanced was excellent to work with. Greg came out to provide an estimate, which was not only the best pricing but they also were the most thorough, offered discounts for cash, and had the shortest lead time of the three estimates I received. He was very knowledgeable, straight-forward, and honest and took time to discuss various options with me without any sales pressure, unlike others. The office (Kristal) was also great to work with, and provided help in setting up gas service, scheduling, and answering any questions I had. The installers (Scot and Phil) arrived on time, got right to work, and kept me posted on progress/questions as the job progressed. The original estimate was for the job to take 4 days, and it took 4 days. The installers also took time to connect my new gas range at no extra charge, clean up the work areas, and were very nice to work with. The system works great. After installation, Kristal sent me all the paperwork I needed to claim various tax credits, and scheduled final inspection for me. Everyone at Advanced has been friendly, honest, and a pleasure to work with - very glad I chose them.
Description of Work: Replaced oil furnace with high-efficiency gas furnace, added A/C, added ductwork to 2nd level, added basement level air return, added gas line to kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,378
Masha S.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
The repairman arrived promptly and explained everything he needed to do before he proceeded. The repair was very successful and our experience was very good. We felt very confident in the repairman and the work that was performed.
Description of Work: A repair on our older furnance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ted S.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
We really liked them. We decided to use them permanently. He was terrific. He couldn't have been nicer and more professional. I think something was going on the day that he came to actually do the service. He was going to be late and he did call to let me know. I appreciated that. He said, I've had a problem and I am going to be later. Will this still work for you? He was really great. He was very clean and told me everything that he did. He wrote everything down so that I could leave out for my husband. We just really liked him.
Description of Work: I used the "Big Deal" for Advanced Heating and Air Conditioning. He came out and inspected everything for the heating and air conditioning. He cleaned all the filters and just ran everything through all the cycles to make sure it was working okay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Ben J.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
The service went fine. It was a bit challenging to schedule because we are on complete opposite ends of the metro area, but once we agreed on an appointment time, there were no problems. They even honored a nominally expired pre-purchase certificate.
Description of Work: Pre-season multi-point furnace check (and a mini-A/C check thrown in as well).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Vicki S.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
He reminded me that I need to clean my filters on the E.A.C. Vent. He cleaned I put in on the calendar to remind me to clean. Told me the W/H was not up to code and needed to be replaced.. No more clicking when the furnace starts. Would definitively call them again for service.
Description of Work: 16-point Furnace Tune-up and Carbon Monoxide Test.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Jason R.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
We were able to quickly schedule the appointment, and the technician arrived on time. He was very polite, and while he found a few small items of concern, there was no up-selling or high pressure tactics. We would use them again in the future, either for repairs or continued maintenance checks.
Description of Work: Furnace tune-up and maintenance check. This was a deal through Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Susan F.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
They're a good company. He was helpful in troubleshooting some heating issues I had in my house. He also gave me some tips on cleaning my filters.
Description of Work: They did a furnace checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
coni R.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were good and did as they said they would. I liked their services and will use the same in future.
Description of Work: I used the services of Advanced Heating & Air Conditioning for heating and air conditioning, today.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike C.
11/2010
5.0
electrician, heating & air conditioning/hvac, plumbing
+ 1 more
These guys were outstanding. I received 5 bids for an efficient furnace and new supply ducts (we had the old ducts removed when we bought our home due to old, fraying asbestos tape that had been on them). Advanced took the most care to walk me through the whole estimate and their bid came out the least expensive. Not only that but it included the electrical work and plumbing (the previous furnace had used hot water) whereas most of the other companies expected me to pay extra for the work. They came on time, were extremely professional, and did outstanding work - part of which was in an extremely small crawlspace. I've had other contractors in for unrelated work in my basement since then and they all ask me who did the furnace and ductwork so they can refer their clients to them. I can't believe these guys only have a B rating here.
Description of Work: New Trane 95% AFUE Gas Furnace and new supply ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Bruce M.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
With rebates, the cost came out to around $3000. I'd give them high marks. We had a problem with a gas leak, but I don't think it was their fault. It was more a situation with a faulty cover to a pipe, it was tricky and they were responsive. Someone could have caught that gas leak, otherwise everything was great.
Description of Work: Advanced Heating & Air Conditioning installed a new gas furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mary Jane H.
12/2008
5.0
heating & air conditioning/hvac
+ -1 more
It was great. They're professional and knowledgeable workers.
Description of Work: I had an a/c system put in. They also maintenance my heating and a/c.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
SHARON B.
10/2008
3.0
air duct cleaning
+ -1 more
Never received a call. Went with another company.
Description of Work: I called for them to come out and give an estimate on new duct work. Was told that someone would call back after 3 PM. No one ever called back.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
MARY C.
09/2008
5.0
heating & air conditioning/hvac, gas leak repair
+ 0 more
They were extremely professional and very easy to work with. They also did everything and got everything done very quickly. The lady that answered the phone was outstanding to work with. She was easy to talk to about the follow-up on the services I received. They were able to come out right away and fix a problem I had.
Description of Work: I hired Advanced Heating & Air Conditioning to replace my gas furnace, gas water heater, and also a gas line for my stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Robert G.
09/2008
1.0
heating & air conditioning/hvac
+ -1 more
Since it was nearly 10 years ago and most of the HVAC was installed prior to us buying the house, it's hard to give details. However, we never got good, prompt response or adequate answers or service from them. They made a total mess of our heating, which made the downstairs largely inhabitable in cold weather and blasted hot air into other rooms. The furnace they installed was far too large, at 120,000 btu's; 75 - 80 btu's is all that was needed to efficiently heat our home. The only thing they didn't screw up was the central air.
Description of Work: First, a disclaimer: this work occurred nearly 10 years ago, so hopefully, some of the bozos that worked on our HVAC are long gone, but I suspect that the people responsible for hiring them are still the same. We had the misfortune to have built a home with Advanced as the HVAC subcontractor. At first, they seemed professional and helpful, but we soon learned that their "service" people were poorly trained and inept. One of them started a small electrical fire at our furnace, fried the parts he was installing, burned himself and tripped our circuit breakers. They overcharged us for a cheesy two-zone heating unit that didn't function, mainly because they totally mis-installed the ductwork throughout our home. We found that out after spending $2,400 with a quality HVAC company to straighten out the mess Advanced made.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,800
PATRICIA L C.
08/2008
5.0
heating & air conditioning/hvac
+ -1 more
They were really great and they even came back and checked that things were working OK. They were really very nice and helpful and everything just worked out perfectly.
Description of Work: They put in a new furnace and air conditioning system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Natural Gas Lines,
Water Heaters,
Plumbing
FAQ
Advanced Heating and Air Conditioning Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Advanced Heating and Air Conditioning Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Advanced Heating and Air Conditioning Inc offers free project estimates.
Yes, Advanced Heating and Air Conditioning Inc offers eco-friendly accreditations.
No, Advanced Heating and Air Conditioning Inc does not offer a senior discount.
Yes, Advanced Heating and Air Conditioning Inc offers emergency services.
Yes, Advanced Heating and Air Conditioning Inc offers warranties.
Advanced Heating and Air Conditioning Inc offers the following services: Residential & commercial sales, repair & installation including heating, ventilation, air conditioning, gas & cooling.