They had to dig up my front yard again with a backhoe to a depth of at least 7 feet. At the bottom of the hole they discovered a broken pipe with the cleanout pipe attached to it. Rob said "our backhoe driver must have bumped it when he backfilled" on the initial job (which cost me over $10,000.00). Since Rob had said there would be no charge if it was their error, I did not expect a bill. I was wrong. A bill arrived for $1289.99. I wrote to them and called requesting that Rob call me to discuss his original statement and the fact he was not adhering to it. No one (including Rob) has contacted me and I have since received several bills with a $5.00 finance charge added each month. Every month I send the bill back with a statement that I am disputing the charges and why. Some months I also call and request that Rob call me. I have been totally ignored. This company is not honest or professional and I would highly suggest you not use them.
Description of Work: After having a new sewer line installed by Rob Merriman Plumbing (our entire block had new lines installed for a total cost of over $40,000.00) my plumbing was still backing up. I called and talked to Rob about having them fix the line (they had snaked it once and charged me for that after the new line was installed, but that is a separate issue) and wanted to make sure they would not charge me if it was due to their insufficiencies. Rob assured me "if it is due to something we did, I will not charge you".
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Sean H.
09/2015
5.0
water heater repair
+ -1 more
unknown
Description of Work: Hot water heater temperature gauge burned up over the weekend. Called Merriman Plumbing first thing Monday morning and they had it repaired before 10:30 AM.
Rating Category
Rating out of 5
Yes, I recommend this pro
Martin H.
06/2014
5.0
plumbing
+ -1 more
We called, they said they'd send someone and they came down and looked at what they were working with and a couple days later the work was done. Only took him about an hour.
Description of Work: Added a waterline for a new coffee machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Mary F.
07/2013
5.0
plumbing
+ -1 more
They arrived as per agreed time and continued to work until lines were re-stored to full functioning. I would hire and/or recommend them without a doubt.
Description of Work: Clearing out clogged drainage line and checking for leaks; restoring hot water lines to functionality.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jeanette S.
03/2012
5.0
plumbing
+ -1 more
They were very responsive, thorough and quick to solve the problem. They were also professional and personable.
Description of Work: They did some plumbing for us.
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Service Categories
Plumbing,
Water Heaters,
Dentistry - Oral & Maxillofacial Surgery,
Dentistry - General
FAQ
Rob Merriman Plumbing & Heating is currently rated 4.2 overall out of 5.
No, Rob Merriman Plumbing & Heating does not offer free project estimates.
No, Rob Merriman Plumbing & Heating does not offer eco-friendly accreditations.
No, Rob Merriman Plumbing & Heating does not offer a senior discount.
No, Rob Merriman Plumbing & Heating does not offer emergency services.
No, Rob Merriman Plumbing & Heating does not offer warranties.