Incorrect parts shipped and unacceptable customer service.
Description of Work: Routine DIY tractor maintenance
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$55
Response from fischer mill supply inc
We have made several attempts to contact you and from what amazon has relayed to us is that you received an extra part and that there was no return needed.If you would like to resolve this issue we need you to respond to our messages or contact us. We strive to have excellent customer service! You can contact us at fischermill.com or 503-631-3411. We have made multiply attempts to contact you. If we don't hear from you we will consider this a fraudulent act against our business.
Dorinda C.
03/2014
5.0
lawn mower repair
+ -1 more
,We had purchased a 1954 Tractor, a model that was only made for one year and had Fisher Mill picked up for an oil and hydraulic fluid change. When they went to do the oil change they found water and anti-freeze in the oil. When they did further inspection they found out the head was cracked and already been re-welded once, plus the radiator was cracked around the neck. They were up front with us and did not talk down to us just because we are women. Brady was great and showed with the cracks were on the head and explained that the blocked was probably cracked also due to being left outside without the right anti-freeze in it. Brady was aware of our budget constraints and introduced us to Mark and both showed my daughter and I tractors that might work. Mark took us into the office after we looked at 3 used tractors and then talked to us about a couple of brand new ones that might work in our budget. Not once did he pressure us and was straight forward and easy to work with. If you have to purchase a tractor or have yours serviced this is the place to go. It is hard to find honest professionals these days and they were also extremely nice. This is the only place I will go.
Description of Work: Helped my daughter and I purchase a new tractor when the one we had in for repairs would have cost more then its worth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$18,500
Response from fischer mill supply inc
Thank you for your business!!
BILL E.
10/2006
5.0
lawn mower repair
+ -1 more
It was excellent. They were very professional and very considerate. I felt like I'd like to do business with them for the rest of my life.
Description of Work: Purchased an estate tractor from them. Since then I've brought it back for service.
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
fischer mill supply inc is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 4:30 PM
fischer mill supply inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa