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Alpine Pump Inc

Wells and Pumps, Plumbing, Water Filtration and Softening,

About us

Welcome to Alpine Pump Inc. We are a fully qualified well, pump and water treatment facility with over 30 years experience in the field. We carry and install only the finest in pumps and water treatment systems to insure a trouble-free and low maintenance water supply for our valuable clients..... Additional phones - (541) 424-2243, (800) 257-2243.

Business highlights

43 years of trusted experience

Services we offer

Repair, replacement and installation of plumbing, well & pumps. Service all makes and models of pumping systems. We also install, service and repair water treatment systems including water softeners, ultraviolet sterilizers and filtration.

Services we don't offer

Our licenses cover water delivery and treatment. "Indoor plumbing" is a different license so we do not work on household plumbing or water heaters.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
21%
3
4%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.8
Showing 1-24 of 24 reviews

Debra D.
11/2024
5.0
wells
  + -1 more
I am writing another review! Today was the day I needed to start winterizing. It was time to shut off the outdoor facets. My dad passed away, so I moved down to take care of mom. I had no idea how to turn off outside facets. Shawn took the time to write on the valves so I knew what to do! Five seconds and I was done! Thank you for being amazing and taking the extra step to make my life easier. Like I said before, he takes the time to explain things. I am so grateful! You should hire him! He does an amazing job!
Description of Work: He fixed our well and then we hired him to put in a water filtration system. (Who I named Herman)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason P.
07/2015
5.0
wells
  + -1 more
review withdrawn.
Description of Work: review withdrawn
Rating CategoryRating out of 5

Bonnie Kate W.
06/2015
4.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie J.
10/2014
1.0
wells
  + -1 more
.
Description of Work: Replaced main well pump..main pressure tank..auxiliary pump and piping ..everything leaked had to be redone several times new pressure tank eventually failed...they charged me 2x what any other companies would for same parts. The entire experience was terrible and spanned several weeks..finally had to hire another company to fix what they had done. They had several opportunities to make it good but I needed it done right so I called in another company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$8,000

JOSEPH W.
06/2014
5.0
plumbing, wells
  + 0 more
The crew arrived on time and got right to work. A metal roofing panel had been removed earlier to allow access to the well head. Pulling up almost 200 feet of pipe was dicey work. I was impressed by their professionalism. They communicated constantly so that each one knew where other was and what they were doing at all times. The removal and installation went smoothly. They sterilized the pipe, ran the system through a couple of cycles and everything worked fine. So they left. About an hour later the pump died. I emailed Dorothy. She responded within a few minutes. It was after five by this time. Gary, the owner, showed up within the hour. Turned out a wire connector had popped loose. He re-connected that pesky thing. There have been no problems since. I appreciate the work the crew did in the replacement procedure and the rapid response of the Alpine Pump owners to my call for help. They do take care of their customers. I highly recommend them.
Description of Work: Removed and replaced the 30+ year old well pump..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Paula C.
03/2014
5.0
plumbing, water heater repair
  + 0 more
The person who came out was competent, friendly and the price was reasonable. They were able to do a great job with our older house.
Description of Work: They came out to help install a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara H.
02/2014
1.0
wells
  + -1 more
The price and quality were ok, but Gary smelled like a brewery every time he arrived. Another customer told me the same thing.
Description of Work: They installed a well pump for me about 7 years ago.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0


Carolyn Y.
09/2013
1.0
wells
  + -1 more
I needed a well water quality test done for a house re-finance. I called this service because they were the company that put the well in several years ago. I had talked to 2 other companies before calling Alpine so I was knowledgeable of the answers when I called Alpine. When I got to the subject regarding procedure, the individual became very resistant when answering. Shortly into it, he abruptly said that he did not want to do the job and equally abruptly hung up on me. Apparently knowledgeable customers make them nervous. I had talked to an analytical lab earlier and they indicated that Alpine Pump was not one of the their recommendation as an independent agent for taking the water samples. I'm beginning to see why. This company will NOT be seeing my well for any reason in the future.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from Alpine Pump Inc
The person who called was a man, perhaps the member's spouse? He told me he needed lab testing on his well. He then proceeded to ask numerous questions about procedures and each time I answered his question, he questioned my answers as if I did not know what I was doing. I have sampled thousands of wells over the 30+ years I have been in business and I know what I'm doing. I told this man that as he didn't seem to trust me, I did not want to work for him and he would be happier choosing another company to do the job. Alpine Pump, Inc. has an excellent relationship with Delta Environmental Services in Eugene, OR the company that we use for testing. They have recommended us to well owners on numerous occasions.

Christine G.
03/2013
5.0
wells
  + -1 more
We were thrilled. They are dependable and they come out right away.
Description of Work: They did well pump repair. They replaced a half horsepower f/r motor control box. They came out in 2005 and in 2004 and did some checking on the well as well. They came two years ago to check the system and did not charge anything for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leah H.
03/2013
5.0
excavators, plumbing, wells
  + 1 more
The work has been fine. They were very competent, did what they said they would, the price was competitive as well. They charged exactly what they said they would.
Description of Work: They put in a new well pump and they dug and put in a new water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ralph C.
03/2013
5.0
wells
  + -1 more
The service was great.
Description of Work: Installed pump and Generator for a pump test.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Elliott G.
03/2013
5.0
plumbing, wells
  + 0 more
The service was excellent. The cost was high but the work was great. They are very responsive and professional. They are a good company.
Description of Work: They put in a holding tank and pumps for a water system. They did the plumbing as well for the system. They have done well work in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Frank C.
03/2013
3.0
wells
  + -1 more
They are okay. They needed help on lifting a reservoir tank and they asked my kids to help but other than that the service was okay. They also put in a sump pump as well.
Description of Work: They did work on a water reservoir for our well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Alpine Pump Inc
We have never installed or sold sump pumps so I think this customer may have us confused with another company on that part but we did install a pressure tank for them in December of 2003.

Sharon C.
03/2013
5.0
wells
  + -1 more
They did a good job. They worked with us in an emergency situation and got to us quickly.
Description of Work: They worked on a well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
03/2013
4.0
wells
  + -1 more
The service was okay. They were honest. They were very busy but they did a good job. They were fast compared to other companies that I have used.
Description of Work: They replaced a pump for a well one time and they did trouble shooting on a separate occasion as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip B.
03/2013
4.0
wells
  + -1 more
The service was fine. I would call them back.
Description of Work: They repaired a well pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paula C.
03/2013
5.0
plumbing, wells
  + 0 more
I was pleased with their service. They fixed the leak and did it quickly. They would be at the top of my list if I needed to call them in the future.
Description of Work: We had a leaky water line. They did take a look at our well system when they were at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda F.
03/2013
4.0
septic tank, wells
  + 0 more
I have no complaints. They were on time and did the job.
Description of Work: They worked on a well. They pumped out a septic tank.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Phyllis C.
03/2013
5.0
wells
  + -1 more
The service turned out very good.
Description of Work: They replaced a well pump and a pressure tank.
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice B.
03/2013
5.0
water softeners, wells
  + 0 more
They are very efficient. They come as quickly as they can. They are very professional and the cost is reasonable. I am happy with their service.
Description of Work: They tested the water from a well. They installed the pump a few years ago as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RAYMOND B.
03/2013
4.0
wells
  + -1 more
We had no problems with them. They were nice people to work with. I remember we called them back a second time and they did a great job on both occasions.
Description of Work: They did maintenance on a well.
Rating CategoryRating out of 5
Yes, I recommend this pro

will A.
03/2013
5.0
wells
  + -1 more
Alpine Pump came out to install a new pressure tank on our well. They came out the next day to try to repair the old pressure tank, but discovered that we had two problems going on -- 1) the pressure switch had failed and 2) the diaphragm inside the tank had also failed. Alpine came out on the next business day to install a new pressure tank. They arrived early in the morning and completed the job by noon. They worked steadily while they were here and they were very professional throughout. The also cleaned up nicely after they had completed the job. The job cost approx. $900.00 and seemed reasonable. I would definitely call Alpine Pump again the next time we need any well/pump service.
Description of Work: Alpine Pump came out to install a new pressure tank on our well. They came out the next day to try to repair the old pressure tank, but discovered that we had two problems going on -- 1) the pressure switch had failed and 2) the diaphragm inside the tank had also failed. Alpine came out on the next business day to install a new pressure tank. They arrived early in the morning and completed the job by noon. They worked steadily while they were here and they were very professional throughout. The also cleaned up nicely after they had completed the job. The job cost approx. $900.00 and seemed reasonable. I would definitely call Alpine Pump again the next time we need any well/pump service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ken B.
01/2013
5.0
plumbing
  + -1 more
they came and identified the problem and repaired it.
Description of Work: removed damaged well pump and replaced with new. (impeller was wearing against housing and sending small parts into water) eventually the pump failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Leah H.
09/2011
5.0
plumbing, wells
  + 0 more
They deal with water systems and well pumps. They were excellent and I will use them again in the future.
Description of Work: I used Alpine Pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    25526 Bellfountain Rd, Monroe, OR 97456

    www.alpinepump.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wells and Pumps,
    Plumbing,
    Water Filtration and Softening,
    Water Heaters,
    Septic Systems,
    Excavating

    FAQ

    Alpine Pump Inc is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Alpine Pump Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Alpine Pump Inc offers free project estimates.
    No, Alpine Pump Inc does not offer eco-friendly accreditations.
    No, Alpine Pump Inc does not offer a senior discount.
    No, Alpine Pump Inc does not offer emergency services.
    No, Alpine Pump Inc does not offer warranties.
    Alpine Pump Inc offers the following services: Repair, replacement and installation of plumbing, well & pumps. Service all makes and models of pumping systems. We also install, service and repair water treatment systems including water softeners, ultraviolet sterilizers and filtration.
    Our licenses cover water delivery and treatment. "Indoor plumbing" is a different license so we do not work on household plumbing or water heaters.

    Contact information

    25526 Bellfountain Rd, Monroe, OR 97456

    www.alpinepump.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed