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WILEY'S MARBLE RESTORATIONS

Marble and Granite, Countertops and Backsplashes, Ceramic Tile,

About us

Family business. I am third generation marble tech her in Portland Oregon. Myself, my wife and my Son are my business. We do all the work ourselves. I have over 30 years experience in the natural stone industry.

Business highlights

34 years of trusted experience

Services we offer

Natural stone refinishing, repair and sealing. We resurface, repair and polish all marble, granite, limestone, travertine, slate, etc. surfaces. Refinishing floors, countertops, tables,fireplaces, showers, etc.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 38 reviews

Julie L.
10/2021
5.0
countertops, marble & granite, buffing & polishing
  + 1 more
Jeff did excellent work. He was fast, very clean and did great prep ahead of time to result in a clean finish. He cut and polished to unnoticeable difference from the prior finish. All work was done fast and efficiently.
Description of Work: Needed granite countertop cut slightly to fit new wider stove, and polished at top edge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Valerie B.
08/2019
2.0
countertops, marble & granite
  + 0 more
I had one response from Mr. Wiley and he said he was really booked out for a couple of months. I said we were not in a hurry and asked for his email to send pics as he requested. I had no response. I then sent another email via the website and no response. I would rather have had him just say he could not take me as a customer for 6 months or something than just not respond at all. He came highly recommended to me.
Description of Work: refinishing of granite kitchen countertops and repair of one crack

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0

Yes, I recommend this pro

Susan D.
01/2017
5.0
marble & granite
  + -1 more
After talking with them, determined it was not needed.
Description of Work: Question on sealing granite countertops

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

CATHERINE B.
05/2016
5.0
marble & granite
  + -1 more
I foolishly had carrara marble installed in my master shower about two years ago. It has since developed brown stains on some of the tiles. The contractor isn't too interested in helping, so I called Wiley's. Jeff called me back the next day and not only gave me some tremendous advice, but even turned down the work because he didn't think there was a completely effective fix. After just getting worked over by an arborist, I can't tell you how much I appreciate not only the willingness to help, but to do so just because he had the information and experience to share. I will soon be looking at having my granite countertops refinished and will be calling Jeff, and only Jeff.
Description of Work: Provided advice.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary H.
08/2015
5.0
ceramic tile, flooring contractor, marble & granite
  + 1 more
Excellent. Couldn't have been better. Cleaned work area each day. Used traps on work path. Marble and granite now have a mirror like shine. Left a list of recommended cleaning products. I highly recommend Wiley's.
Description of Work: Restored and sealed marble and granite in master bath, 2nd bath, powder, kitchen, and laundry. Repaired cracking shower floor grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Nora M.
05/2015
5.0
countertops, marble & granite, masonry
  + 1 more
Jeff Wiley's son, Jaron, spent almost 2 hours in our kitchen, painstakingly filling and then scraping down the gouge. When he was done, the damage was virtually invisible ? no one who didn't know exactly where to look would ever be able to tell that anything was different. He matched the color of the granite perfectly, and even the sheen of our honed finish. We were so relieved. The process is fairly smelly, given the kind of resin they use to fill the damage, but he brought along a fan to help with ventilation, and was very careful about protecting the floor and the cabinets as he worked. We could not be happier with the work he did.
Description of Work: My husband dropped a mason jar on our 2 year old granite countertop, and it made a large, unsightly gouge in the edge. We were very distressed by the damage, but, amazingly, Wiley's Marble Restorations were able to fix it perfectly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Vicki O.
03/2015
5.0
countertops, marble & granite
  + 0 more
They did a very good job. They were very neat and professional, I could not have asked for better service. Explained in detail all the steps of what they were doing. I would definitely use this company again.
Description of Work: Filled in cracked granite on kitchen counter top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary A.
03/2015
5.0
marble & granite
  + -1 more
great! Fast, friendly, and fair
Description of Work: granite seal kitchen and baths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ROBIN S.
02/2015
5.0
ceramic tile, marble & granite
  + 0 more
They did an awesome job. They shower had etching from acid over the years (vinegar is not nice to natural marble) and needed a really good going over. When it was done it looked brand-new. I also learned about better products to use to protect my investment.
Description of Work: Cleaned and buffed natural marble stone shower: walls, floor and grout. Hone resurface and hone finish the entire shower. Filled in wall holes from bracket and refilled grout where needed. Day 2 sealed the entire shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Julie G.
09/2014
5.0
marble & granite, buffing & polishing
  + 0 more
Good prep and clean up with great results. They were a pleasure to work with. We would not hesitate to use Jeff's company again.
Description of Work: Cleaned, repaired, polished and sealed natural stone surfaces in bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,820

William B.
06/2014
5.0
marble & granite
  + -1 more
Jeff came on time, was efficient and productive on the job. He did a very good job of cleaning marble countertops that hadn't been cleaned in 20 years. He is knowledgeable, dedicated, talented, and courteous. Will use him again.
Description of Work: clean and seal granite counters in kitchen, and tiles in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Gayle M.
06/2014
5.0
ceramic tile, marble & granite
  + 0 more
I appreciated the information, and professional service.
Description of Work: The provider buffed and sealed my granite, travertine and shower tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Mary Q.
05/2014
5.0
marble & granite
  + -1 more
They arrived on time, covered everything in the room with plastic, refinished the coffee table, cleaned up beautifully by using their vacum cleaner. The finished product was totally acceptable. They took time to fill a large hole and it now looks like it is a part of the table that has been there forever. I was very pleased.
Description of Work: Refinished a large marble coffee table in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann G.
04/2014
5.0
marble & granite
  + -1 more
We made an appointment for Jeff Wiley to look at the project and make a proposal. He arrived on time. He was very knowledgeable about this type of granite and explained what to expect from the resurfacing. Jeff emailed the proposal which we accepted. We then made an appointment for the work and Jeff and his wife arrived on time. It was a three day process to resurface and seal. They were very professional, covered everything, worked efficiently, and then cleaned up everything. The counters are 100% improved. Jeff is very committed to doing a good job and urged me several times to call him if we had any problems or concerns. I highly recommend Wiley's and would use them again.
Description of Work: Resurfaced, sealed, and buffed honed black granite kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,080

Patrick S.
03/2014
5.0
marble & granite
  + -1 more
I am very grateful to Wiley for his sound advice.
Description of Work: I sent Wiley an email asking for an approximate cost to repair a marble table we were considering buying. I quickly received a very comprehensive response from him on the different types of marble used, the plastic that is often used to repel stains (and makes it difficult to restore), etc. Ultimately, based on his advice, we made the decision not to purchase the table. While Wiley could have generated business for himself in the restoration of the table, he know it was likely in our best interest to not purchase. I am grateful for the great deal of time it must have taken to respond to this question and I will without a doubt call Wiley in the future for my other marble needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie P.
02/2014
5.0
countertops, marble & granite
  + 0 more
This work necessitated a very tight timeline. Some other companies weren't able to meet that timeline, but Mr. Wiley arranged to fit the estimate in around other jobs, and then applied a poultice to draw the grease out of the slate. He and his wife returned several days later to do the cleaning and sealing. They worked neatly & efficiently, leaving no mess when the work was completed. This work was done at a condo we own in SW Portland.
Description of Work: cleaned grease spots off a slate backsplash behind the stove, and cleaned & selad the backsplash and the granite counter top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
01/2014
5.0
marble & granite
  + -1 more
I contacted this company through their website and they responded promptly with their cost basis and scheduling information. This was a husband/wife team that arrived on time and went to work on my countertop. I was interested in watching over their shoulders to see how the repair was being done (and found it very interesting), and this, they didn't mind. They prepared the area to prevent messing up surrounding areas, they matched/mixed a color that was in perfect harmony with my countertop, they drilled out a small chip to ensure the epoxy would bond, and filled the chips that were around the sink area, and then leveled them with a razor blade to be perfectly level with the surrounding surface. They used a blow dryer to harden the epoxy, and then sanded the areas smooth. It was a perfect result that I could not tell was a repair - it looked so good in matching the surrounding areas. This is a very nice couple that worked well together, and I enjoyed visiting with them while they worked. I even had the opportunity to learn about the different types of countertops and which are better and why. They cleaned up the area nicely, and were on their way in less than 2 hours. I am very happy with the result and would definitely use this firm and will recommend them to anyone needing granite countertop repair.
Description of Work: Repaired some minor chips in granite counter top around the sink area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

April D.
09/2013
5.0
marble & granite
  + -1 more
I highly recommend this company. We were struggling with our honed/antiqued granite counter-tops that we had tried to seal ourselves. Because of the unique surface we were given bad information previously about what to use which created a build up. Jeff not only took care of all that but he took the time to educate us on the best way to take care of granite. We are thrilled with the outcome and happy to have it back to the original look. I was also so impressed by the professionalism exhibited, when he said he get back to me he meant it and did. Great experience all around.
Description of Work: Stripped our honed granite counter-top, repaired chips, seams and resealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sarah K.
04/2013
4.0
marble & granite
  + -1 more
OK other than what I talked about above.
Description of Work: The marble on the vanity in the master bath and power room as well as the marble surround around the tub needed to be polished. They arrived around a 1/2 hour early so I was glad I was there. The work he did was commendable. My only beef is the minute he got here he said he had to go get his wife because she needed to use the restroom. He kind of caught me off guard and this irritated me. I don't like strangers using our bathrooms. She came in and then was in there a considerable amount of time so I can only guess what she was doing. She also went to the bathroom a little later and was in there a while again. She went to the restroom a lot. So I closed the bathroom door to signal enough already, and was in the kitchen and heard someone give a brief knock on the closed bathrom door, opened it, and walked right in. I wish they had stopped somewhere to let her go until waiting to get to MY house to use our bathroom. To me this was unacceptable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from WILEY'S MARBLE RESTORATIONS
We thank you for the work. I feel I should respond to the issue about my wife using the bathroom for those reading this report. First my wife works with me full time. We are a team and we perform every job together. When I said I wanted to get my wife to use the bathroom it wasn't only to use the bathroom but also to bring her in to start setting up to work. The bathroom in question is the powder room (the one for guest) and also the place we had to work (polishing the vanity). She spent a lot of time in there setting up the plastic and protection. We also polished the master vanity in the master bathroom. As this is not a construction site there is no portable toilet outside for workers. We work hard and we drink a lot of water and we do have to use the bathroom occasionally. That was me who knocked on the powder room door and used the bathroom later in the day (after we had completed the work in the powder room). We do know that some people are very particular about people using their bathrooms and we often ask first where is a restroom we can use. I'm sorry I didn't do that in this instance. We had finished our previous job early and had arrived early and had been waiting and she had to go bad. My concerns about her comfort overrode my usual consideration on this. I apologize for that. To anyone ready this comment, please be aware that if we work for you we will most likely need to use a toilet while we are there. I don't think this is unprofessional or unwarranted. -Jeff

Kirsten D.
01/2013
5.0
marble & granite
  + -1 more
Jeff was awesome. He was responsive and professional. He provided a free onsite estimate and then later came (on time) and did the work which was perfect.
Description of Work: Our granite counter had "settled" and needed to be leveled and re-sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

craig K.
08/2012
5.0
countertops, marble & granite, home remodeling
  + 1 more
I had originally asked 3 companies to view and bid the job. Wiley's responded within a few hours, and was very courteous and professional. We set an appointment and the owner came out the next day, viewed the work and gave us a fair quote. At this time, the other 2 companies had not responded and it was almost 48 hours from my original request. Since the quote was fair, and others from Angie's List had given good reviews of Wiley's, we just scheduled the job right on the spot. 2 days prior to the job, the owner called to remind us of the start date. They were here 5 minutes prior to the start time, not an hour later like we have seen from other vendors. They laid down tarps to keep the walk way clean and performed the work like they explained. In addition to the owner, his son and wife were also working on the job. They came back on Saturday to finish so we wouldn't be inconvenienced the whole weekend waiting until Monday for our bathroom to be back and operational. This was one of the best experiences we have encountered from the building trade. They were fair, punctual, courteous, honest, thorough and the work was beyond our expectations. GREAT JOB WILEY'S !!!
Description of Work: Wiley's honed, polished and sealed our Rojo marble master bath floor, counters and shower. The job was fairly large, with over 600 SF of marble. In addition, they re-grouted the entire shower floor area with the original grout color which had discolored and/or failed. The counter and shower had severe water staining. It had been over 10 years since the bathroom had been polished and sealed. They left a great marble cleaner for us to keep the bathroom looking great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

BARBARA S.
07/2012
5.0
marble & granite
  + -1 more
I called Jeff Wiley. He responded quickly, came over, assessed work to be done, gave me an estimate. I am preparing my house for sale and wanted to restore the marble to "as new" condition. He arrived early on the agreed upon date, waited outside until appointment time. Came in and set to work. Was finished in approximately 4 hours. The marble looks magnificent. He did an outstanding job. Was careful not to harm wood floor or carpeting. He did a bit more than we agreed to. I asked him to just take care of any etching he found. The price was more than fair. I was thrilled with his service. He also gave me advice on how to remove water stains on my granite and product recommendations for cleaning and polishing. I couldn't be happier with his services. I would gladly use him again and would recommend him without reservation!
Description of Work: Removed etching from marble in three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Kevin S.
05/2012
5.0
marble & granite
  + -1 more
They were great and they did what they said they were going to.
Description of Work: I used Wiley’s Marble Restorations for marble restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne C.
05/2012
5.0
marble & granite
  + -1 more
This was a tough job with no simple solution. The yellowing of the marble was a bit of a mystery. Jeff was willing to try a number of approaches and was very generous with his time. The shower is much improved. He is going to help me with our second shower soon. I really apprecuiated all his and his wife's hard work and dedication on this project! I highly recommend them.
Description of Work: Jeff Wiley restored some marble in my showered that had yellow discoloration. He was very creative and persistent on this tough staining. He ended up ordering a special poultice which removed much of the stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$683

Stewart S.
04/2012
5.0
countertops, marble & granite
  + 0 more
Excellent. Countertops were originally a high polish, and anyone with natural stone knows that water stains are impossible to avoid. They came in and recommended a softer finish - less money, and hides the inevitable water spots, and allows me to buff them out myself. Looks so much better.
Description of Work: Polished two travertine kitchen countertops to a matte finish. Rounded edges of countertops for softer edges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525
    • 1(current)
    • 2

Contact information

5434 SE King Rd, Milwaukie, OR 97222

http://www.wileysmarble.com

Service hours

Sunday:
7:30 AM - 5:30 AM
Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 5:30 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Marble and Granite,
Countertops and Backsplashes,
Ceramic Tile,
Flooring Sales and Installation,
Buffing and Polishing,
Masonry,
Kitchen and Bath Remodeling

FAQ

WILEY'S MARBLE RESTORATIONS is currently rated 4.9 overall out of 5.

Sunday: 7:30 AM - 5:30 AM

Monday: 7:30 AM - 5:30 AM

Tuesday: 7:30 AM - 5:30 AM

Wednesday: 7:30 AM - 5:30 AM

Thursday: 7:30 AM - 5:30 AM

Friday: 7:30 AM - 5:30 AM

Saturday: 7:30 AM - 5:30 AM

WILEY'S MARBLE RESTORATIONS accepts the following forms of payment: Check
Yes, WILEY'S MARBLE RESTORATIONS offers free project estimates.
No, WILEY'S MARBLE RESTORATIONS does not offer eco-friendly accreditations.
No, WILEY'S MARBLE RESTORATIONS does not offer a senior discount.
No, WILEY'S MARBLE RESTORATIONS does not offer emergency services.
No, WILEY'S MARBLE RESTORATIONS does not offer warranties.
WILEY'S MARBLE RESTORATIONS offers the following services: Natural stone refinishing, repair and sealing. We resurface, repair and polish all marble, granite, limestone, travertine, slate, etc. surfaces. Refinishing floors, countertops, tables,fireplaces, showers, etc.

Contact information

5434 SE King Rd, Milwaukie, OR 97222

http://www.wileysmarble.com

Service hours

Sunday:
7:30 AM - 5:30 AM
Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 5:30 AM