HARDLINE DESIGN AND CONSTRUCTION INC

Building an Addition

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First impression was that Adam, appeared a little arrogant and I thought it was unprofessional that he brought his girlfriend with him. He did not appear to be up to date with the new products for the backer boards. Both bids for the tile installation and the patio cover were on the higher side. Adam did arrive on time.

Very prompt initial response to come over to do an estimate. The walk-in tub was for my elderly mother. They were courteous and accommodating to her. Hardline was efficient and managed to get the job done a day ahead of the estimate which was a pleasant surprise!

I was having a new concrete patio installed, and when the concrete guy tore out the old one, he found dry rot in the sill at the top of the foundation, and so of course that needed to be fixed. He recommended Hardline, and so I called them as well as a few other contractors that I found via Angie's List. Only two contractors were able to come out quickly and give me estimates, and ONLY Hardline was willing to do the work RIGHT AWAY, and their estimate was far lower than the other place that came out and took a look. They started on a weekend and finished everything in just a couple of days, so I could get the concrete poured and get on with my life. Highly recommended.

First of all, I have a small house that was built in 1951. None of the rooms are square, the kitchen had never had a range hood that is vented outside, and the bathroom also never had a vent. Sarah dropped by with countertop and tile samples, instead of asking me to go to a showroom and pick them out. I deeply appreciated her doing this for me!! Adam and his crew helped move everything out of the way, which was also greatly appreciated! During the work, it was discovered that I had bought the wrong size kitchen sink and also that the toilet I bought wouldn't work in the space available. Instead of allowing this to cause a setback and delay, Sarah picked up both items and delivered them to the door! Amazing.... As for the completed job, I couldn't be any happier. The floors are perfect, as are the new sinks, countertop, vented (YAY!) bathroom, the new toilet, the vented microwave/range hood and, of course, the new kitchen doors. Being an older home, it's not always easy to access anything... and I do mean anything. But Adam and his crew made it look easy, they never complained about being inconvenienced even though because of the house being so small, they basically had to blaze a trail to go from room to room. Another point I need to make is that Adam and his crew never left a mess... even with all the dust from cutting the tile. The packaging for the microwave, sinks, as well as all the old flooring, old toilet, and sinks all just magically disappeared. Several years ago I was considering adding on to the house and when I contacted one of the better known "upscale" remodeling companies, I was astounded (and not in a good way) when it was suggested that I just demolish the house and start over! Hardline Design and Construction appreciated the fact that the house is older and, while small, very well built. They honestly gain their own satisfaction to see the improvements. This is a company that can do a remodel on a large, upscale home or on a small, older home and it won't make one bit of difference in their professionalism, their price, or their dedication to complete the job in a timely manner. To summarize, this is just a fantastic company to work with. Fair and professional and just overall good people!

It went well. We had to have it done by August 10th. with just a month to do it in. We had out of town visitors coming that weekend so everything had to be working for them. Adam kept things going and the only glitch we had was our shower door was delayed, but Adam provided a shower curtain to get us by during the interim period.

Wonderful from start to finish! Adam is a total professional and a decent, fair person. He and his wife were so nice to meet and they totally understood what we wanted. He made several suggestions that actually saved us money! I would hire them again for anything I need done.

Price was good but the detail finish work was poor. "Finished" drywall still had tape and exposed screws, even after I contacted him with pictures, he would not offer to fix it. They left the job without walking the work with me or even talking to me and emailed me a bill to send in the mail. Communication was poor and I would not use them again. very disapointed in how they worked and communicated... three major objections: 1) said he woul install a door lock but did not have the tools and just left it on the floor and said sorry in an email, 2) drywall work was done quickly and was poorly finished (I had to redo some of it), 3) I asked him to texture the small entire room (10/13) insted of just a single wall and I would pay for it - he flat out ignored my 3 requests .. it's ok to say no, just don't act like you are going to do it and then leave when we are gone without doing it or communicating you won't now. I had to hire another person to finish the work and redo his texture so it would match.

Adam and Sarah work as a team. Sarah does design work and Adam has lots of great ideas, too. I had other estimates from contractors who didn't want to hear that we are not a Street of Dreams house. Adam "got it", and together they proposed work that fit the house and the area where we live. They suggested excellent alternatives for cost savings, some of which I used. They kept me well informed of what work was happening on each day, who the workers would be, and how long it might take. I was perfectly comfortable with every worker to came into my house, which is important on a long project. Both Adam and Sarah were available quickly when I had a question or concern. The financial side of the project was also handled very professionally, with payments scheduled at sensible times, additional work order charges clearly explained in advance, and clear written invoices. Both Adam and Sarah stayed upbeat and positive and poised through the entire process. They are the epitome of what "small business" people should be. We will certainly use them on our next project.

After interviewing several contractors for our porch project, we selected Hardline. Adam Lucas met with us in person to discuss our plan. We provided him with pictures and sketches, shared input of ideas and suggestions, and he quickly came back with a draft design. We traded e-mails about the details and agreed on a final design and materials. He provided us with a two-week schedule, was able to start right away and kept to that schedule pretty closely. We were pleased by how quickly everything came together, and enjoyed watching the daily progress. Adam invited us to ask questions and was very responsive. His crew did a great job of cleaning up afterward, and we are very pleased with our new porch.

I emailed Adam and to see if he was interested in talking about my basement remodel. I did not hear back from him for about a week or so and when I did he said he was interested in looking at my project. I emailed back and asked if he could come out the following day or early the next week. I never received a response. I believe that it is most professional for people to at least acknowledge emails or phone calls and simply tell the requestor that they are not interested or available at the time.

My wife and I currently live in Ohio and my son bought a house in Milwaukee that had a large walk out basement that was separate from the main house . He and his wife ask if we would be interested in converting the space into an in law suite. Since I had no experience with contractors in the Portland area , We joined Angies list. I narrowed the list down to three highly rated contractors. and asked for bids . When we received the bids Adam's bid was by far the most complete. Since I was having the work done from Ohio I spent a month or more trying to get the other contractors to give me a more complete bid. I did not have any luck there was still that plus 10,000 - 20,000 extra depending on selections. We decided to give Adam the contract and sent the retainer. A few weeks later we got the first design plan and after a few revisions we got a workable floor plan. There was never a hurry for the project to be finished so the job took all winter . there were far more problems with the permits than we had with the construction. Adam was patient and spent a lot of time dealing with the government. Any time I e-mailed Adam or phoned him he got back to me and all problems were solved in a timely fashion. We got to see the completed space this summer for the first time and found it to be a great looking job with quality materials. This was a challenging job to get everything we wanted in the space at hand and I think it was done about as well as we could hope for since we were 2000 miles away and unable to oversee the project. We now have a space that is handicapped accessible with wide doors and large roll in shower and most importantly were we can see our grandchildren without a long drive. Adam will be at the top of the list when we have other projects to do.

Their work turned out really great! The gentleman who helped was everything you’d expect. He was prompt, professional, and knowledgeable.

Old enclosed back porch and open front porch were removed and replaced with two totally new rooms. Hardline Design & Construction provided all designs, bids, materials, and arranged permits and inspections; all work was completed within budget to comply with building code on schedule. I was especially pleased, as working on an old house built in 1903 can be tricky, but the contractor worked effectively to compensate for structural problems and comply with my particular tastes.

It has been outstanding. I am an ongoing customer of theirs. We have found their work to be reliable. We have found them to be reasonably priced. The owner clicks with my wife, as far as ideas for the work go. We would recommend their workmanship, reliability, and the quality of the work.

Overall, they were wonderful to work with. They were very thorough and professional. They did what they said they were going to do at the amount they said they were going to charge. I would highly recommend them and use them again.

We had an ugly, unfinished, musty basement. It is now beautiful and an integral part of our house. We were pleased with all aspects of Hardline's service, communication, design recommendations and layout, and building process. In fact we hired Hardline again two years later to tear down our old single-car detached garage, lay a new foundation, and build a beautiful and well-designed new garage. Hardline did a great job with that project as well.

They were wonderful to work with. Always on time and very respectful of our schedules. Everyone was great working around our two young children. The remodel was completed on time and on budget. We will use them again on our next remodeling project.

All of the construction work was done punctually to code and to meet my rather demanding standards. After I purchased the two-storey with daylight basement house over ten years ago that originally was built in 1903 in the historic Sellwood antique district of Portland, Hardline Design and Construction did all of the renovation, remodeling, and additions over the course of that decade through 2010. The general contractor, Adam Lucas proposed all bids, met all specifications, and finished work expediently within budget. As a single semi-retired university professor, I am sometimes difficult to please with regard to home remodeling while living in my home; nonetheless, work was accomplished with the least amount of dislocation and mess as possible and all debris was removed punctually. I am impressed that all of the work exceeded my expectations. It was done to harmonize with the original Old Portland style of the existing structure as well as to comply with my demanding aesthics.

Our experience with Adam at Hardline Design and Construction from start to finish was excellent. He arrived on time for our initial consult where he was receptive, courteous and professional. I chose Adam's bid over 4 other equivalent bids based on price and my impressions from our initial consult, and I'm glad I did. Construction was staged rationally, the project was completed within a reasonable time and on budget. Adam was prompt and an excellent communicator throughout the process. Although I did the structural design for patio covering, Adam was able to assist me in selecting appropriate connection details, prepare drawings required to satisfy permit revisions and make aesthetic recommendations; resulting in a quality final product that will be a lasting thing of beauty. I would not hesitate to call Adam at Hardline Design for any future projects.

This our second time hiring Adam for a project, and our experience was just as good. His price was fair, excellent communication and showed up on time. He had the door completely installed and the area cleaned up in a day. We would highly recommend Hardline Design for big and small jobs. A++

They did a very good job. They were very easy to work with. They gave us a lot of ideas on what we could do for the project. They were very courteous when they were here.

I waited and never got an estimate. I called and they said they would mail it out. Friday May 11th they called and said they were booked for the summer and couldn't do the work. 2 days before this was when I called and he said it would be mailed. I had to have three estimates turned in into the Veterans Administration so I could apply for a grant to have my house renovated in order to allow my husband to come home who is disabled. They kept stringing me along. The other providers had their estimates back to me in a week. They have really held up the process for me. They should have been up front. It took 3 phone calls and each call I was promised an estimate.

The entire staff was very professional and responsive to all our concerns. The work was done carefully and was of high quality. Any problem we had with a subcontractor was addressed in a timely manner. The only problem we had was in scheduling. Several times, the schedule had to be revised, eventually adding several weeks to the completion date. I understand that this is probably unavoidable in any project as complicated as this, but of course, it was inconvenient.