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SERVICE MASTER CO

Upholstery Cleaning, Plumbing, Mold Testing & Remediation,


Services we offer

Carpet, furniture, wood floors & oriental rug cleaning. Disaster restoration, mold remediation, content restoration, water damage, sewage damage, and smoke and fire damage restoration.

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
3.5
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Showing 1-5 of 5 reviews

Evelyn F.
08/2017
1.0
upholstery cleaning
  + -1 more
They are just bad, they were not trained, and ruined my furniture. They wanted to charge me again to come out and fix the furniture. They have lawsuit against for 14,000 and they weren't even here for 6 hours.
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SERVICE MASTER CO
[Member Name Removed], You have the incorrect ServiceMaster. We have not worked with you - please contact us at 541.476.7075 so that we can help you revise your review based on the correct ServiceMaster that you worked with. Thank you! ServiceMaster by Lomroe - Grants Pass, OR

Troy Z.
04/2017
3.0
plumbing
  + -1 more
They dried up the wall after opening it up very quickly but when hiring them I told them the whole job needed to be done in 2 weeks and they agreed but could not schedule the repair portion for 3-4 weeks. I was upset because I clearly stated all work needed to be done in 2 weeks but they did not explain that they were only doing the drying job in that time frame so I had to find someone on very short notice. The eroneous information messed up my home sale.
Description of Work: water damage in a wall

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro

Response from SERVICE MASTER CO
[Member Name Removed], I think you have the wrong ServiceMaster. Perhaps you were working with ServiceMaster of Medford - which is a different company. I'm sorry ServiceMaster did not meet your expectations. Can you give me a call and I can give you any information in order to get with the correct outfit? Thanks - Andrew 541.450.2095

jerry W.
06/2016
5.0
unknown
Description of Work: Service masters performed waterdamage/mold/upgrade remodel work from a serious leak from an appliance in our home. The Project manager was Allen, who sub contracted with several different service providers who on project completion had satisfied the project needs in all categories and in an excellent professional manner by all those involved! We were satisfied with the products used to upgrade the floor (Vynal floating HD planking) the Counter tops (Volcanic quartz) the new name brand plumbing appliances. The extra attention by the installers to tie it altogether and the over all attention to detail by Allen who was here before, during and after each phase to insure all was done to his and our expectaions and specifications. Well Done Allen and Service Masters! We will highly recommend this service to others anytime they mention to us how beautiful it looks and inquire. Jerry - n - Debbie Waite.
Rating CategoryRating out of 5
Yes, I recommend this pro

James C.
02/2013
5.0
They tried to dry things up and there were no delays from that. The people knew how to repair things. They let me know every time they were going to show up and what time it would be, and if they were going to be late they called and let me know.
Description of Work: We had a leak during a storm and Service Master repaired the water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Debra M.
12/2009
5.0
Service Master came in with a crew of many and within seconds they were so busy our heads were spinning. No chit-chat, no looking around, it was right to work. They had us cleaned up and dried out in no time at all. Zachery Miedecke came out and met with our insurance adjuster, Robert Lane from Foremost. They were able to inspect everything, set goals and objectives and get the job done right. When people face a home disaster, the first thing that hits is a feeling of helplessness (if thats a word) but the way they approached the problem and took control made us feel full of hope and we were sure that our problems would soon be solved. Thank you Service Master & Thank You Zach & Crew!
Description of Work: After a flood in our home Service Master was dispatched by our insurance company to take care of the water damage and dry everything out. They also sub-contracted other services for heating and insulation services that were required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    531 Parsons Dr, Medford, OR 97501

    https://smofmedford.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstery Cleaning,
    Plumbing,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Carpet Cleaning

    FAQ

    SERVICE MASTER CO is currently rated 3.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, SERVICE MASTER CO does not offer free project estimates.
    No, SERVICE MASTER CO does not offer eco-friendly accreditations.
    No, SERVICE MASTER CO does not offer a senior discount.
    No, SERVICE MASTER CO does not offer emergency services.
    No, SERVICE MASTER CO does not offer warranties.
    SERVICE MASTER CO offers the following services: Carpet, furniture, wood floors & oriental rug cleaning. Disaster restoration, mold remediation, content restoration, water damage, sewage damage, and smoke and fire damage restoration.

    Contact information

    531 Parsons Dr, Medford, OR 97501

    https://smofmedford.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day