Pure Water Solutions

Water Filtration and Softening, Water Coolers

About us

Pure Water Solutions has 120 Five-Star Reviews on Google and all of our filtration systems are 100% Money Back Guaranteed. We are bonded, licensed, and insured and are the premier filtration company in Southern Oregon, with over 600 satisfied companies. We specialize in low-cost and high-quality residential and commercial water treatment systems, including: both salt based and salt-free water softeners and conditioners, under the sink reverse osmosis, 2K gallons a day - up to 14K gallons a day whole house reverse osmosis systems, Ultraviolet sterilizers, and whole house tank filters that remove iron, hydrogen sulfide, arsenic, boron, manganese, and chlorine. Pure Water Solutions installs chlorinators, PH adjusters, above ground and 2K gallon in ground holding tanks, pressure tanks, state of the art continuous pressure centrifugal pumps, complete rainwater catchment and water storage systems, sediment tanks, water purification systems for both greenhouse and indoor gardening, as well as nutrient tanks, diaphragmatic pumps, well house sheds and many more pure water solutions too numerous to list. Pure Water Solutions not only sells well water, tap water and spring water treatment systems, we have installed hundreds of systems ourselves in Southern Oregon. We have years of experience providing both commercial and residential pure water solutions and we bring over 25 years of agricultural, greenhouse, and organic gardening experience to our valued customers. Because of our extensive, diverse and practical experience we can provide you free expert support and information. We are bonded, insured and licensed contractors with the State of Oregon (CCB#:191611 ) and we are passionate about what we do and love purifying water! Whether you have problems with iron, odor, arsenic, hard or soft water, salty water, high / low PH, chlorine, sulfur taste / smell, boron, manganese, cloudy - turbidity, bacteria, stains, chemicals, fluoride, coliform, corrosion, etc.

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Free 10 Point Water Test & Consult. Our Water Softeners are Low Cost, State of The Art and Efficient. We offer affordable water softeners, that can remove up to 100 GPG of hardness, 10 PPM of Iron, Manganese, Iron Bacteria, Raise PH, etc. Call:541-890-2751. We provide treatment for: iron, arsenic, hard or soft water, salty water, PH, chlorine, sulfur smell, boron, manganese, stains, coliform, corrosion, etc providing good health for you and your family.

Services we don't offer

We are Contractors and offer complete Water Filtration, Plumbing, Electrical, Pump and Excavation services for residential, commercial and agricultural purposes.

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-15 of 15 reviews

Regina May
03/2024
5.0
Google Review
Pure Water Solutions is wonderful Thank you Ross for everything you have done for us we can now rest easy knowing that our water safe.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pure Water Solutions
Thank you for taking the time to share your experience and for the glowing five-star review! We're delighted that we could assist you in ensuring the safety and purity of your family's water supply by effectively removing the dangerous arsenic from your well water. When we first connected about the 150 PPB of arsenic, which was 15 times over the EPA limit, we understood the urgency and importance of providing a guaranteed solution to remove this dangerous contaminant. We're thrilled that our solution not only ensures safe, arsenic-free water but also offers affordability and long-term peace of mind. Our goal is to provide sustainable solutions that save you both time and money in the long run. Ensuring our customers' peace of mind, affordability, and safety is our top priority. It was a pleasure to work with you to meet the lender's requirements and facilitate a smooth transition into your new home. he amazing thing is you will have Safe, Arsenic-free water for a one-time installation cost instead of having to keep purchasing inferior absorptive media, from other less experienced providers every 2 -3 years, which can cost you up to three times or more over the life of your system. Ensuring our customers' peace of mind, affordability, and safety is our top priority. It was a pleasure to work with you to meet the lender's requirements and facilitate a smooth transition into your new home.If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to continue providing you with top-quality service and support. Thanks again for choosing us to help make your water safe for your family!"

Veronica Brown
03/2024
5.0
Google Review
My review is for service and customer interaction only as I have not yet committed to a system. Ross is great to work with, has provided a vast array of information, answering all of my questions whenever they arise typically within 1-2 days or less. The only reason I have not moved forward with the system yet is due to personal financial reasons. Once the money is available, we would love to install a system by Ross. If we do get to install a system in the future, I will update my review with that experience as well but I wanted to give Ross SOMETHING for all of his (uncompensated) hard work for us so far.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pure Water Solutions
Thank you very much for taking the time to share your experience with us! We truly appreciate your feedback, especially regarding our service and customer interaction. It's fantastic to hear that you've found working with Ross to be a positive experience. We strive to provide our customers with comprehensive information and timely responses to all inquiries, so we're thrilled to hear that we've met your expectations in this regard. We completely understand that personal financial considerations play a significant role in decision-making, and we respect your decision to wait until the right time to move forward with installing a system. Rest assured, when you're ready, we'll be here to assist you every step of the way. Your acknowledgment of Ross's dedication to providing valuable assistance, even before committing to a system, means a lot to us. We genuinely care about each of our customers, and we're grateful for the opportunity to be of service to you. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the possibility of working with you in the future. Thank you once again for your kind words!

Bernay Hiett
03/2024
5.0
Google Review
Ross is an amazing business owner that pays attention to customers needs - Focused on providing the best most efficient product for his customers needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pure Water Solutions
We greatly appreciate your thoughtful review! At our company, customer satisfaction is at the heart of everything we do. We take pride in our commitment to understanding and addressing each customer's unique needs with precision and care. From the initial consultation to the final installation, our team is dedicated to delivering the most efficient and effective solutions possible. Ross, as the founder of Pure Water Solutions, has instilled a culture of excellence and customer-centricity within our organization. His hands-on approach ensures that every aspect of our service is geared towards surpassing expectations and providing the utmost value to our customers. Your recognition of our efforts to prioritize customer needs and deliver top-notch products at affordable pricing means the world to us. It motivates us to continually strive for excellence and raise the bar even higher. Thank you for choosing us, and we look forward to serving you again in the future! If you have any further feedback or inquiries, please feel free to reach out. We're here to help!

Luckie you
03/2024
5.0
Google Review
I'm a Century 21 agent and I had a listing in Selma, Oregon with a arsenic problem. Pure Water Solutions evaluated the domestic water supply , designed a whole house filtration system, guaranteed the system for one year. Now this water is safe and healthy to drink. Good Job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pure Water Solutions
Thank you so much for taking the time to leave us such a great review on Google. We greatly appreciate your feedback and appreciation for our water filtration services. We are thrilled to hear that you are satisfied with the service you received from Pure Water Solutions. Addressing Arsenic contamination in water is a significant concern, and we are pleased that our evaluation of the domestic water supply and the implementation of a whole-house filtration system has resulted in safe and healthy drinking water for your listing in Selma, Oregon. Ensuring the safety and quality of drinking water is our top priority, and we stand behind our work with our Money Back Guarantee. We are delighted that our efforts have provided you and your customer peace of mind and a solution to your water quality concerns. Unlike other systems that need constant expensive media replacement, our Advanced Technology will last for more than ten years, regardless of how much Arsenic is removed from the water, with Zero maintenance and upkeep. Thank you again for choosing Pure Water Solutions. If you have any further questions or if there is anything else we can assist you with, please feel free to reach out.

Kathleen Puchta
03/2024
4.0
Google Review
Most advanced water treatment available. Attention to detail and positive results documented by independent labs
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pure Water Solutions
Thank you sincerely for taking the time to share your experience with Pure Water Solutions on Google. Your feedback means a great deal to us. We are genuinely delighted to learn that you regard our water treatment methods as the most advanced available. At Pure Water Solutions, we hold ourselves to the highest standards of excellence, prioritizing meticulous attention to detail and a steadfast commitment to delivering positive results. Knowing that independent labs have documented the effectiveness of our solutions further validates the quality and care we put into our work for our valued customers in Southern Oregon. Ensuring the purity and safety of your water is not just a priority for us, it's our passion. We remain unwaveringly dedicated to employing the most innovative and effective treatments available today, striving to provide verified and guaranteed solutions to all our customers. Once again, we extend our heartfelt gratitude for your kind words and for entrusting Pure Water Solutions with your water treatment needs. Should you ever have any questions or require further assistance, please do not hesitate to reach out.

Will P.
05/2017
5.0
water softeners
  + -1 more
Ross Rambach was excellent! Our home is in a difficult hillside location, and he was the very picture of professionalism and kindness, not hesitating for a moment when faced with such a challenging site. We would work with him again without hesitation...but we don't expect to need to any time soon, in that he states that he has had only 3 service calls after installing 300 systems over seven years! Bravo!
Description of Work: Replacement of a failed, too-small water softener system installed a fly-by-night company that is now out of business and not contactable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe T.
10/2016
5.0
water softeners
  + -1 more
Our water was causing staining and ruining my plumbing fixtures and shower glass,plumbing fixtures. Ross with pure water solutions recommended a water softer to correct our problem. Now our dishes look amazing, the way it makes our skin feel as if we don't need lotion for skin anymore. Plumbing fixtures are not staining and easier to keep clean. we love our drinking system the water taste perfect. Ross is very knowledgeable about water and we would highly recommend him. Thank You Torculas Family
Description of Work: Pure water solutions installed a water softener a whole house water softener in my home and a reverse I osmosis drinking system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert F.
10/2016
5.0
water softeners, wells
  + 0 more
Very informative and we'll educated
Description of Work: Provided me with new water filters . Also added water softeners. Ross was very knowledgeable of my area and problems we have with water problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel P.
09/2016
4.0
water softeners
  + -1 more
unknown
Description of Work: The "water report" was done without a water sample and consisted of an email. An extra $50 for "fittings" without any notice. faucet did not match and he did not care.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pure Water Solutions
I sent Mr. [Member Name Removed] a detailed written bid, which he accepted, for a water softener and under the sink reverse osmosis filter using my high quality ceramic Euro faucet. Once I installed the softener he started insisting on upgrades which were not part of my original bid. I told him that a different faucet was available but not without prior communication. I apologized for the inconvenience and reduced his invoice by $25.00 to offset the cost of his desired RO faucet. He also wanted me to connect a filtered line to his refrigerator but this was not possible, again without prior communications and a licensed plumber. I upgraded the components, with larger valves and shut offs, so that his plumber could easily connect my filter to his refrigerator. I charged him a nominal $50.00 fee for the components not included in my original bid. He mistakenly stated that I ran my free water report test without a water sample. This is simply not true. I performed my water analysis at his well house, as I always do, to assure that my softener was working and emailed him the results when I returned home from the installation. All of my water softeners are 100% money back guaranteed so if he takes my filtered water to a lab and it is not free of Scale, Iron and Manganese I will gladly refund him, or any of my customers, 100% of the purchase price. We have over eighteen 5 star reviews from Google, Angie's list, and Yelp.

Kathie O.
05/2015
5.0
water softeners
  + -1 more
Talked to them on the 22nd and they installed on the 24th, everything went well, they were very professional and system works well.
Description of Work: Installed new water softener and a new sediment filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori W.
06/2014
1.0
water softeners
  + -1 more
It didn't go at all. I found him to be very hesitant to do any work for me unless I purchased his system specifically. He would not refer me to anyone else who could do the work, simply because he didn't want to do the job himself. I would never use him for any work for me. He didn't want my money for the installation, so I found someone who did.
Description of Work: He was very vague about my request. If you buy a complete system for him I'm sure he does a good job. But when I asked if he would be willing to install a system that I brought with me from my previous home, he just kept coming up with excuses as to why he did not want to do the job or couldn't handle the installation. So I found a reputable company myself since he obviously could not do the job unless you are buying his equipment. When I asked him if he could refer me to someone else who could do the job he would not give me any leads what so ever. I find that type of businessman is not someone who I would ever want to do business with.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0


Response from Pure Water Solutions
When [member name removed] called I asked her just enough questions to learn that she had a used softener, and if I heard her correctly, she had paid $6000.00. ( Our high quality softeners are Money Back Guaranteed to perform for 5 years and typically cost $1800.00. including the cost of using our licensed plumber). She wanted me to install her relocated equipment from California and I told her our company’s policy is to not install used equipment because I could not guarantee her the softener would work. She did not know the name of the equipment manufacturer and again I was unable to verify that it was one of the reputable manufacturers which I might be able to refer her to an authorized dealer. Each question I asked her seemed to get her more and more upset. There is nothing vague, as she mentions in her comments about our policy. I have never installed a used softener for the reasons mentioned above. I am a licensed contractor and as a professional I never guess or hope for favorable outcomes. This is why we do free water tests, free consultations, and guarantee our products to perform 100% of the time because unless and until I have all the facts I will not take action or represent to you that I can. I have a 100% approval rating with all my referrals on Angie’s List, Google and Dex for exactly this reason. I am a little taken aback why anyone would write such a negative review about a company’s they were only on the phone with for less than 10 minutes, never met, or in any way contracted to do business with simply because we do not offer the services she is requesting. Yet even though I was crystal clear that we do not install used softeners I now I have received my first negative review ever in over 10 years of doing business.

David R.
07/2013
5.0
water softeners
  + -1 more
At the estimate, options and systems were clearly and thoroughly explained. The installation occurred exactly when promised. Work was done in a professional manner and completed on time. Old equipment was hauled away, and the installation area was completely cleaned up. The operation of the system and needed owner maintenance was clearly explained. Overall, an excellent experience.
Description of Work: Removed old water softener system. Installed new Kinetico water softening system, sediment filter, and reverse osmosis drinkingmwater system. Ran new drain line for brine discharge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

George C.
02/2013
5.0
water softeners
  + -1 more
We had the owner of Pure Water out and he explained what their treatment service does as opposed to the salt type systems. We are concerned about the salt type systems because of kidney problems in the family. The system was installed and since we did not get the real slick water that the salt systems give you, it took a while for us to appreciate the Pure Water system. Then we noticed that our water tasted so much better and we just felt cleaner after showering. Medford water is some of the best tasting water that we have had, but the Pure Water system just makes it taste better. We would recommend this company as they did what they said they were going to do at the price quoted and in a reasonable time.
Description of Work: A good water treatment experience.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,900

Surja J.
01/2012
5.0
water softeners
  + -1 more
Ross runs his own business. He is very knowledgeable and has the best equipment. He has a contractor's license from the State of Oregon. He is great as we had a water outage once, and he came and reset the conditioner at no charge. I have had the unit now for 3 months with absolutely no problems. Certain parts of Oregon(and especially where I live) have very hard water. Not good for your skin and cothes. Once we got Pure Water Solution's conditioner, life was good. My hair is much more manageable and shiny, and the soap lathered up much better on my skin and feels like velvety suds. Yes, the water conditioner has done that for me.
Description of Work: I am extremely pleased with this softener and look forward to many years of service After researching various purifiers and water softeners, I finally decided on a whole house Pure Water Solution's water softener. The system is attractive, quiet, efficient, and has more than enough programming options to satisfy even the most demanding water situations. This system replaced my 9+ yr old and I'm elated! It works much better with the various settings with just the right softening level. The soft water that is more than adequate for dishwashing and laundering yet is not excessively soft as to be undrinkable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Darlene K.
07/2011
5.0
water softeners
  + -1 more
It's working great. The hydrogen sulfate smell is gone. The water tastes wonderful. It was a wonderful experience start to finish. Triple A service. I recommend that members go to the Website where they can get information regarding the systems. He has a wonderful Website. I highly recommend him.
Description of Work: He installed a system to take the iron content out of our water and he also installed a salt free water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1836 Jasmine Ave, Medford, OR 97501

    http://www.pure-watersolutions.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers

    FAQ

    Pure Water Solutions is currently rated 4.8 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    Pure Water Solutions accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Pure Water Solutions offers free project estimates.
    Yes, Pure Water Solutions offers eco-friendly accreditations.
    Yes, Pure Water Solutions offers a 20% senior discount.
    Yes, Pure Water Solutions offers emergency services.
    No, Pure Water Solutions does not offer warranties.
    Pure Water Solutions offers the following services: Free 10 Point Water Test & Consult. Our Water Softeners are Low Cost, State of The Art and Efficient. We offer affordable water softeners, that can remove up to 100 GPG of hardness, 10 PPM of Iron, Manganese, Iron Bacteria, Raise PH, etc. Call:541-890-2751. We provide treatment for: iron, arsenic, hard or soft water, salty water, PH, chlorine, sulfur smell, boron, manganese, stains, coliform, corrosion, etc providing good health for you and your family.
    We are Contractors and offer complete Water Filtration, Plumbing, Electrical, Pump and Excavation services for residential, commercial and agricultural purposes.

    Contact information

    1836 Jasmine Ave, Medford, OR 97501

    http://www.pure-watersolutions.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM