J & J House Cleaning

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

We are a family owned and operated business with over 10 years of experience serving the Rogue Valley. We are also Bonded, Licensed, and Insured, Our company is based on the belief that our customer's needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals .

Business highlights

17 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated

Services we offer

We offer a wide variety of services that will meet your needs and deliver the satisfaction that you are looking for. We offer competitive rates for all types of cleaning, including: Weekly cleaning Special event preparation or clean-up Spring cleaning Move-out/move-in Commercial spaces, Etc. We only use cleaning products that are safe for children and pets, every member of our team is trained in cleaning techniques for efficient and spotless results. We also offer carpet cleaning!

Services we don't offer

Wood floor sanding, Chimney, Restaurant kitchen range

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 83 reviews

Mistydawn S.
10/2022
5.0
window cleaning
  + -1 more
Good it it wasn trsmkhb m.j hhgvv Ghgvvvvvvvvvvvvvb bbn jh
Description of Work: GB bbhggbbjy ggv bbhgbbv
Rating CategoryRating out of 5
Yes, I recommend this pro

Floyd M.
01/2021
1.0
house cleaning
  + -1 more
It didn't. I have had it done in the past for $15 to $19 an hour. My house is not that dirty or hard to do and the people you sent wanted $50 to $60 an hour. Way to much for what little that needed to be done. I have a lot of nice things that I got years ago when I was working. Now my wife died and my income went down 60 percent. I am trying to get by on my SS and it's not much. I think they priced the work on what they saw I had. Sorry. Floyd
Description of Work: Bathrooms (2) and clean carpet (just vaccum)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sande C.
02/2020
5.0
house cleaning
  + -1 more
Couple showed on time and worked in professional manner. Very neat clean and I will hire again!
Description of Work: Shower cleaned in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rebecca W.
04/2019
5.0
window cleaning
  + -1 more
Jerry was on time and very professional. I look forward to working with him again.
Description of Work: Jerry and his son did an amazing job. Windows cleaned in and out, screens and surrounding areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from J & J House Cleaning
Thanks [Member Name Removed], you have an awesome family :) a blessing to work for people like you!

Sandy W.
12/2018
1.0
house cleaning
  + -1 more
We called three times and they never called back
Description of Work: House cleaning
Rating CategoryRating out of 5

Dianne A.
11/2018
5.0
house cleaning
  + -1 more
The cleaning crew arrived earlier than expected but they worked hard and conscientiously. They made sure that we were satisfied, and we were very satisfied! They were professional and they did an excellent job of cleaning our entire house. We are very pleased and we will definitely call on them again.
Description of Work: whole house deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Susan M.
06/2018
1.0
house cleaning
  + -1 more
Horrible man! First of all, i called one full month ago & he could only clean my house if they do it at 6am! Then he gets here late & comes in my house insulting me & telling me my house is a mess & not what he expected even though its just a regular house cleaning job. Then He says they dont have time to do everything on the list he insisted i send to him In advance. Rude & entitled & he tries to do the cleaning too but he is TERRIBLE at it. I asked him to do the outside part of the list (sweep porch & around doors) & let girls do inside & he said "pack up girls, we're leaving." And he started recording me when I was telling him how rude he is. He treats his workers horribly & pays them next to nothing but he charges $30/hr. DONT DEAL WITH THIS HORRIBLE MAN!!!! & dont believe what he will write in Response to this. He cannot be trusted.
Description of Work: Regular residential housecleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Linda H.
10/2017
5.0
house cleaning, window cleaning, interior painters
  + 1 more
Polite, professional, prompt. Very reasonably priced
Description of Work: Windows cleaned, touch-up painting

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
09/2017
5.0
window cleaning
  + -1 more
It was good. I've used them for housecleaning as well.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen F.
07/2017
1.0
window cleaning
  + -1 more
Complete waste of time. And now have to try to get refund (not offered by provider, nor was apology).
Description of Work: Window cleaning offer was paid and scheduled with 2 story restriction. No visual inspection nor questions asked prior to accepting funds. Cost was then increated 40% due to 3 windows being 2nd story level.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0

$135

Susan L.
03/2017
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
Jerry and his team did a great job as always. We have a vacation rental that Jerry cleans for us throughout the season. Carpet Cleaning - we were very pleased with the results. Window Cleaning - we were very pleased with the results.
Description of Work: House Keeping, Window Cleaning and Carpet/Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob D.
03/2017
3.0
house cleaning
  + -1 more
They said it took 3 people 2 hours to clean an already mostly clean apartment and then mis-charged us for carpet cleaning that wasn't done (or even requested to be done). They also provided a very generic invoice that literally said "Supply of labor, materials, and equipment, for cleaning services provided." I'm sorry, but I require a little more of a description since they can't seem to charge correctly. Buyer beware and double check your invoices.
Description of Work: Re-cleaned an 800 square foot apartment.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0

$168

Response from J & J House Cleaning
We apologize for any inconvenience, there is probably a misunderstanding. On Feb/20/17 a complete list of the cleaning was provided to your Property Manager. We don't provide carpet cleaning services for this company...They have a different carpet cleaning provider Ask your property management company who cleaned your carpet :) Blessings!

thomas A.
01/2017
2.0
house cleaning
  + -1 more
The walls were just wiped, not scrubbed. The same for the ceiling. I was told the stains on painted woodwork could not be cleaned but my son worked on it for 10 minutes and cleaned it right up.
Description of Work: Wash walls and ceiling, also the outside of the cabinets in the kitchen and bathroom.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$420

Response from J & J House Cleaning
Dear [Member Name Removed], we took off as much tar as we could from your walls an ceiling, I had a crew of 4 people and myself working for two days at your house and considering the limited budget you had for your project we did more than what you paid for.

Mardi M.
12/2016
5.0
window cleaning
  + -1 more
It took multiple contacts to get scheduled, and then they had someone out and forgot to call and let us know they would be late but beyond that they were very professional and I was extremely impressed with the job they did on the windows and cleaning window tracks. Will definitely hire them again
Description of Work: I had my windows cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$139

Iris C.
10/2016
5.0
blind cleaning, window cleaning
  + 0 more
Cleaned all windows, inside and out including second story. Cleaned screens and tracks. Looks wonderful, great job and very professional.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

heather L.
08/2016
3.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
The cleaning crew was great, and they did a good job. However, the deal from Angie's List came with a complete list and said they would "service provider will take as much time as is required to complete all cleaning items". They were here for 3 hours, they cleaned everything. Then, after calling and praising them for a good job (and fully intending on booking more often with them), I received ANOTHER invoice through email for $39. My house is 1385 square feet (deal was houses up to 1600) and it wasn't overly-dirty. The house was already picked up, and they didn't have to do things on the list like change linens, etc. For some reason they feel like $239 for 3 hours of cleaning wasn't enough. Not happy about the business practices, that's for sure. Not the cleaning crew's fault, it's management's fault. On a side note, they broke my valance on my living room window, which I have to pay to fix (didn't make a big deal out of it until receiving an additional bill for "Supply of labor, materials, and equipment, for cleaning services ") So, should I send them a bill for my wood valance? You tell me. Kinda upset right now. Don't offer a deal on Angie's List if you weren't going to fulfil the bargain. Here is a complete list: $239 for thorough housecleaning Valid for homes up to 1,600 square feet; service provider will take as much time as is required to complete all cleaning items; larger homes can be cleaned for an additional $75 per hour --Kitchen cleaning includes: cleaning all cabinets and appliances; moving your small appliances and other items and cleaning the counter area; cleaning the tops of all items; scouring your sink and sweeping or thoroughly mopping your floor **done well --Bathroom cleaning includes: cleaning showers, tubs, toilet, and sinks; cleaning and disinfecting all fixtures and treating any mildew; cleaning your mirrors and the shower door tracks; moving most vanity items and cleaning your counter areas; cleaning the tops of vanity items and replacing them; cleaning your bathroom cabinets and floors **everything done well except for shower doors - not a great job, will need to clean again --General cleaning includes: changing the linens and making the beds; cleaning wall decorations, picture frames, light switches, doors, and door trim; dusting, cleaning, and/or polishing all furniture and all decorative items; sweeping, mopping, and vacuuming all floors **linens weren't done, not all surfaces were dusted/cleaned well --Deep cleaning services include: cleaning the blinds, base boards, window sills, ceiling fans, and other high dusting **done well
Description of Work: I purchased a deal of $239 (down from $299) for a whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$278

Sharon B.
07/2016
5.0
carpet cleaners
  + -1 more
They are the best. They did a look around the premises, vacuumed all the rugs, moved things out of the way and carefully cleaned all the carpets. They explained several things to me about keeping carpets clean and was very nice and pleasant. He also did a perfect job of cleaning up after finishing.
Description of Work: Clean carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence S.
02/2016
5.0
carpet cleaners, house cleaning
  + 0 more
J & J House Cleaning came in after we had moved out of a rental unit and cleaned the place from top to bottom including the windows (inside and out). The were there exactly when they said they were going to be and I will say this, they did a awesome job. The place was dirty per-say, but it was a rental that we had lived in for two years it we needed the home prepped to be turned back over to the property managers. I can not say enough about the job they did, including the cleaning of the carpet. To Jerry I say thank you and your crew for your fantastic job. Any body needing such services can certainly count on J &J........We got all of our security deposit back, thank you very much and be proud of your work. :)
Description of Work: Cleaned empty rental house from top to bottom, including windows (inside and out, second story as well), cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Krister A.
11/2015
4.0
house cleaning
  + -1 more
We booked but then had to reschedule, and that all went fine. They cleaned the bathroom and it looked great, which was a big part of what we asked for. The kitchen, however, did not get as clean as we had hoped, and apparently some of the scrubbing did some damage to the cabinets. I know what it's like to scrub old cabinets, I had to do that at our old condo, and it is not easy. So I'm inclined to give them a pass on the cabinets, but the oven and stove were still not very clean so that's where they lose points.
Description of Work: general house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$230

Ellen A.
08/2015
5.0
house cleaning, window cleaning
  + 0 more
Very prompt response, they were right on time, clean and polite. A very good experience.
Description of Work: Washed windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ben M.
07/2015
5.0
house cleaning
  + -1 more
Friendly, thorough service.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Kathy L.
06/2015
3.0
house cleaning, window cleaning
  + 0 more
Six or seven people showed up on time. Ladies in the house to do insides, men outside. The ladies pulled the window screens into the house to clean them over my floors, tables and carpets. Not good.........The initial offer was to do the windows (20 I believe) for $139. After the job was complete, Jerry came to me and said I owed an additional $160. When I told him that I knew there would be a small extra charge, but $160 seemed a bit high, he told me that it was explained in his Angies List ad. If so, it's not clear. I feel that I was taken advantage of in this instance.
Description of Work: Wash windows inside and out

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Response from J & J House Cleaning
Dear [member name removed], It was necessary 5 people to do your window cleaning not six or seven. A 129.00 job is normally made between 2 people. There was one more guy, he was not part of our crew (he was the exterminator), the other man I saw was your husband. Your beautiful house has several panoramic windows and some big sliding doors not to mention that some of your windows are pretty high and the use of tall ladders was necessary. I personally made an inspection after the job was done to check on your floors, finding nothing out of the ordinary.

Theresa C.
05/2015
5.0
carpet cleaners
  + -1 more
Great service,good price, professional and went the extra mile.
Description of Work: Shampoo carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

cathy W.
12/2014
5.0
house cleaning
  + -1 more
It went well. Missed a few areas to dust, but other than that was extremely good.
Description of Work: Cleaned whole house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Cynda H.
12/2014
5.0
house cleaning
  + -1 more
They were great. I signed up for a monthly plan.
Description of Work: Cleaned all the cat hair out of my apartment and other general cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

1150 Knutson Ave Suite 11, Medford, OR 97504

http://www.medfordhomecleaningservices.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Pressure Washing

FAQ

J & J House Cleaning is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

J & J House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J & J House Cleaning offers free project estimates.
Yes, J & J House Cleaning offers eco-friendly accreditations.
No, J & J House Cleaning does not offer a senior discount.
No, J & J House Cleaning does not offer emergency services.
No, J & J House Cleaning does not offer warranties.
J & J House Cleaning offers the following services: We offer a wide variety of services that will meet your needs and deliver the satisfaction that you are looking for. We offer competitive rates for all types of cleaning, including: Weekly cleaning Special event preparation or clean-up Spring cleaning Move-out/move-in Commercial spaces, Etc. We only use cleaning products that are safe for children and pets, every member of our team is trained in cleaning techniques for efficient and spotless results. We also offer carpet cleaning!
Wood floor sanding, Chimney, Restaurant kitchen range

Contact information

1150 Knutson Ave Suite 11, Medford, OR 97504

http://www.medfordhomecleaningservices.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM