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HUKILL’S INC

Plumbing, Drain Cleaning, Septic Systems,

About us

HUKILL’S PLUMBING & RESTORATION. WATER HEATERS, LEAK DETECTION, WATER LEAKS, PLUGGED DRAINS, SEPTIC PUMPING, SEPTIC PUMPS, TELEVISING & LOCATING, EXCAVATION, DIRECTIONAL DRILLING ETC.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing and drain cleaning, water heater installation, tank maintanence, leak locating, trenchless sewer, water line replacements, storm drains, pumps, remodels, hydro jetting-excavation, septic pumping & installations.

Amenities

Free Estimates
Yes
Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.827 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 27 reviews

Linda F.
08/2023
5.0
excavators
  + -1 more
Very well and really nice workers
Description of Work: Replace farm faucet and repair a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,528

Judy and Doug D.
08/2017
5.0
septic tank
  + -1 more
They came ..told me the pricing....fit me in between jobs and came back later that day with the parts and fixed it. I was very glad that it was taken care of the day I called them.
Description of Work: pipe to septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
07/2017
2.0
plumbing
  + -1 more
Several scheduling problems. The owner was great when he came out to estimate but his office staff once told me they would have a service man call me right back to set somethin up...I never got a call back and a few days later someone randomly showed up. Also, the next time I called them they scheduled me for an appointment and when I called the day before to clarify the estimate and double check they were coming- they claimed they never scheduled me...very inconvenient as I had cancelled another company after making that appointment. Call SOS Plumbing.
Description of Work: Replacement of waster water line and fix leaky tub

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Response from HUKILL’S INC
I would like to apologize for the inconvenience we caused for you. We have made some changes in our office to try and stop these type of inconveniences and disruptions to people's schedules when we promise something and don't follow through. I have tried to build the business on good customer service but when links in the chain don't stay connected issues like what happened to you can really derail what I've tried to build. Again my apologies for your inconvenience. I do appreciate your feedback. Ryan Hukill, Owner

Toby B.
05/2017
4.0
excavators, plumbing, septic tank, drain cleaning
  + 2 more
First repairman said all was well and no need to pump septic (had not been pumped for over 15 years!). 2nd person said definitely needed pumping and a pipe needed replacement. Had to call office a few times to get truck back out to my house.
Description of Work: Septic system pumped and pipe repaired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from HUKILL’S INC
I would like to thank you for calling our company and letting us help you. I apologize for the scheduling and punctuality issue that it looks like you may have had. We are doing what we can to try and reduce those type of inconveniences on our customers. We do appreciate the feedback. If we can help you with anything in the future please let us know. Ryan Hukill, owner

Bonnie M.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lois F.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Looking for a leak and consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Art C.
01/2016
4.0
water heater repair
  + -1 more
They were hired by Lowe's, the price was packaged by Lowe's. The price was reasonable. It was not cheap, not a great deal and not excessive. For responsiveness, it was a little tricky, there were some problems coordinating with Lowe's but Drainpros were pretty good. We had a commitment with Lowe's that the work would be done by a certain time. That was from the sales person at Lowe's. There was paperwork to be done between Lowe's and Drainpros and their paper work took an extra couple of days. We were scheduled to leave town. When we told Drainpros about our problem, they were very effective. It is the Lowe's system that am faulting.
Description of Work: They installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Ron & Heide R.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed rainage problem that other vender did not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

jill C.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: We have an old, historic building that had the sewer back up. We found out that the pipe to the sewer was clay and had cracked. The sewer had to be dug up and replaced from the kitchen outwards into the yard. It was a major project, requiring sawing through the concrete, etc. We had a large open pit in the yard until it was completed. It was one royal pain in the neck but these guys did a good job and we were happy that they were there for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia R.
04/2015
3.0
plumbing
  + -1 more
Not well the work had to be redone by someone else a month later. The continual leak was found under the house by the cable company.
Description of Work: Fixed two leaks supposedly. One at the kitchen sink faucet and one at the washing machine. As it turned out the leak at the washing machine was not accurately identified or for some other reason not repaired. The real source of the leak was repaired by a different plumber a month later after the cable company reported that it was still leaking.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from HUKILL’S INC
This is Ryan Hukill owner of Drainpros Plumbing. I would first like to apologize for any inconvenience that you have had to endure because of the plumbing issue not being fixed correctly. I take it very seriously when a customer has not been taken care of properly. This is the first time I have heard anything about these issues. If you have tried getting hold of me or my office please let me know the date and time so I can make sure that there is no breakdown in communication anywhere. My office usually tells me about any issues right away. Communication is very important to us. Your satisfaction is our first priority. You will receive a full refund on the invoice that you paid for for the work that was performed in February. If you have an invoice that you paid someone else to come out and fix the issue that my company did not fix for you please get ahold of me and send that to me so I can take care of that for you also. Again my apologies for any inconvenience. You can send copies of the invoices that you had to pay to another company to my email (ryan@drainprosplumbing.com ) or send them to my office by mail.(660 Rossanley dr. Medford 97501) if you would like you can even call my office and I would be glad to meet with you. My office number is 541 734 9000. Please get ahold of me at your earliest convenience so I can get this taken care of for you.

Patrick S.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Major? Blockage in toilet line. Isolated and cleared, clean up after.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Patrick S.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Major? Blockage in toilet line. Isolated and cleared, clean up after.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from HUKILL’S INC
Thank you for choosing our company to help you with your plumbing problems. We would like to thank you for your review. Feedback from our customers is very important to us in letting us know how we perform in all areas. Have a great day. Thank you again

linda W.
10/2014
5.0
plumbing
  + -1 more
The price was way below what I normally get charged. They're very on the job and very professional. I don't have any problem with them at all.
Description of Work: I used Drainpros. They worked on three different units for the plumbing, for clogs and undersink repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jude S.
07/2014
5.0
irrigation systems, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EMILIE V.
06/2014
5.0
plumbing
  + -1 more
It happened again a few months later and he returned to tighten it again at no charge. He said the manufacturer had a warrenty on it but the builder had not left us any paper work with a serial number. John said he would contact the manufacturer but he never called back. If we press down h****** the faucet, it doesn't drip
Description of Work: The kitchen faucet turned 180 degrees and dripped. John tightened it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

David R.
02/2014
5.0
drain cleaning, septic tank
  + 0 more
All work was done in a timely and professional manner.
Description of Work: Pumped out septic tank which was long overdue (10 years). Opened clogged drain line from master bath to septic. Installed riser to bring septic access cover up to ground surface to make future maintainance easier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from HUKILL’S INC
Thank you for calling our company and giving us the opportunity to serve you. We appreciate your patronage and the feed back you provided to us. Please do not hesitate to call us for any plumbing issue you may have in the future. Thank you again Ryan Hukill owner

Elizabeth A.
02/2014
5.0
plumbing
  + -1 more
The person I spoke with each time was cheerful, pleasant, concerned, and professional. They even called me back to make sure that the job had gone okay, and to make sure I had been helped.
Description of Work: Pipes froze and burst during an extreme cold snap. I called Drainpros and several other providers, and was put on their waiting list. Another contractor had an opening first, so I called Drainpros to let them know.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HUKILL’S INC
Thank you for letting us know how we did for you. The freeze that we all went through was an extremely difficult time for a lot of people who had no water or broken lines with water running everywhere. We had several thousand calls that came through during those couple weeks. So we would like to thank you for calling us and for your patience with us while we were getting water back on to you and many others. Thank you again Ryan Hukill owner

Hilda S.
02/2014
5.0
plumbing
  + -1 more
During freezing weather in December 2013, a pipe burst in a house we were renting out. The water to the house was shut off by our property manager. We found DrainPros on Angies List and called them for help to cap the broken pipe. It was our first time dealing with them. Although they were understandably overwhelmed with the amount of calls they received from others with the same type of problem, they were able to get someone out the next day to cap off the pipe. There was a misunderstanding concerning the fact that this is a rental house and it is not where the bill should be sent, but that was resolved and we were happy with their service overall.
Description of Work: Capped off a broken water pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from HUKILL’S INC
I appreciate your patience and understanding on what everyone went through during the freeze that we had this year. I would like to apologize for the billing information mixup. Thank you for using our company and if we can help you in anyway in the future please let us know. Have a great day. Ryan Hukill owner

DiAnn W.
12/2013
5.0
drain cleaning, plumbing, septic tank
  + 1 more
Very professional and nice people from the first contact in the office through the final call from the inspection person's verbal report.
Description of Work: Gave excellent advice on solving a drain issue and checked over drainfield and septic for possible problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HUKILL’S INC
Thank you for your feedback and for using our company. If you have any problems in the future that we can help you with please let us know. Have a great day. Ryan Hukill owner

Greg & Daisy H.
10/2013
5.0
plumbing
  + -1 more
It went really well, the inspector had come out and said that we had a leak. They were really nice and friendly. They also recommended that turned out just as well as they did. Very personable, very friendly, and extremely professional.
Description of Work: Installed gas line, checked on a leak and leaky faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from HUKILL’S INC
Hope everything is still working well for you. I appreciate your reviews and feedback. As I tell everyone if we can be of any further help in any plumbing problem you may have please give us a call. Ryan Hukill owner

Jim W.
07/2013
5.0
septic tank
  + -1 more
After trying unsuccessfully to get an appointment with the company I have used in the past for pumping my septic tank (Roto Rooter), I called DrainPros Plumbing. They were able to schedule me the next morning. They were on time and did the job professionally.
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from HUKILL’S INC
I apologize for taking so long to respond to your review. But I would like to say thank you very much for your review and for using our company. Let us know if we can be of any further assistance in the future. Thank you Ryan Hukill owner

Lester & Audrey C.
04/2013
5.0
excavators, plumbing
  + 0 more
First off we had 4 bids on the job and we found them to be the cheapest and the friendliest at the time of bid. As I said they excavated about 80 feet and they first brought out a small excavator and found our ground so very hard and rocky that they took it back and came back with a bigger one and they even ran into an area of ground that they had to get a jack hammer to break up the ground. They put in a back flo system and ran a water line from the hook up at the side walk to our garage and disconnected the well and hook up the city water. After this was inspected, they came back and back fill the ditch and haul off excess dirt and rocks. And rake the area the work was done in. It looks better now than before they started their work. Also included in the cost of $1660. was the cost of the inspection. They are great!! I would hire them again in a heartbeat!!
Description of Work: EXCAVATED APPROXIMATELY 80 FEET, PUTTING IN A BACK FLO SYSTEM, HOOKING UP CITY WATER, HOOKING UP TO OUR WATER LINE IN GARAGE, DISCONNECTING THE WELL WATER TO HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,660

Response from HUKILL’S INC
Even though it's been so long since we've done your job. I remember the hurdles on your job with all of the hard ground. So thank you very much for your review and feedback and letting us know how we do. I hope all is going well and if we can be of any help on any of your plumbing issues in the future please let us know. Have a great day. Thank you Ryan Hukill owner

Hayden J.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Prompt, courteous and reasonable and professional. They did an excellent job.
Description of Work: Excellent
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from HUKILL’S INC
We would just like to say thank you for using us and for the review and letting us know how we do. If we can be of any help on any of your plumbing issues in the future please give us a call. Thank you and have a great day Ryan Hukill owner

Keri S.
07/2012
5.0
plumbing
  + -1 more
To be specific- we didn't pay this company; we paid Lowe's for installation and this was the company they are contracted with- so I can't give an opinion on price compared to service. However the guy who came out was very nice and professional. We had just had our hardwood floors redone and he was very careful every step of the way not to scratch them up with a big dishwasher. He was even helpful in working on cardboard boxes and such items to make sure as to not scratch our floors. I took the opportunity (as a new homeowner) to ask him other questions about our house and he was very helpful with what I asked. He even gave me time to vacuum behind the dishwasher after he removed our old one (what a mess), it was greatly appreciated! He installed the dishwasher and it seems to work properly. He was very nice and went out of his way to accommodate some of our requests. Don't know about bigger types of job- but we will definitely use them in the future to find out. *Right before writing this review we called them on a Saturday to see if they worked with gas pipe lines to a stove. The answer service really didn't know much, but put in an order for someone to call us and they call withing 5 min- which was nice.
Description of Work: We had bought a dishwasher from Lowe's and this was the company that came out and installed it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HUKILL’S INC
We would like to say thank you for your business and we really appreciate your feed back and patronage. If you have any other plumbing issues please feel free to call us at anytime at our 24 hour number 541-734-9000. Thank you again and have a great day.

Elizabeth H.
04/2012
5.0
plumbing
  + -1 more
They have an emergency service. Our old water heater was leaking, and they came very fast to install a new one. The man was very nice and gave us advice on what we should have people check on in regards to the damage from the leak.
Description of Work: They installed our hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from HUKILL’S INC
We would like to say thankyou for using our emergency service. And thank you for your positive feedback. Like always if you have any emergency issues at anytime please let us know. Thank you have a great day.
    • 1(current)
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Contact information

3650 Crater Lake Ave, Medford, OR 97504

https://www.hukills.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Septic Systems,
Excavating,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Finished Carpentry and Woodworking,
Water Filtration and Softening,
General Remodeling

FAQ

HUKILL’S INC is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HUKILL’S INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, HUKILL’S INC offers free project estimates.
Yes, HUKILL’S INC offers eco-friendly accreditations.
No, HUKILL’S INC does not offer a senior discount.
Yes, HUKILL’S INC offers emergency services.
No, HUKILL’S INC does not offer warranties.
HUKILL’S INC offers the following services: Plumbing and drain cleaning, water heater installation, tank maintanence, leak locating, trenchless sewer, water line replacements, storm drains, pumps, remodels, hydro jetting-excavation, septic pumping & installations.

Contact information

3650 Crater Lake Ave, Medford, OR 97504

https://www.hukills.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day