Art of Plumbing, LLC

Asked for a quote on a simple job - replacing a fitting where my bidet was attached to the water line. The guy gave me a reasonalbe sounding estimate of $275 and then came out. He looked over the situation and said it would cost an extra $100. I told him I would been quoted for the job and he told me that was only for driving up to my place! I let him know I was not happy but did not make a scene, yell or cuss at him. I gave him the extra money just to get it done. Now, I got a call related to an Angi search about a new problem. They gave no estimate over the phone but did tell me the estimate would be free. I was not sure if it was the same company I'd had the problem with before but I figured it would not hurt to get their estimate and would not get taken again. The guy came by, got half way up my driveway, then backs out and drives away. Minutes later I get a call declining the job because they would done work for me before and were not interested! yelp score is 2.3!

When I talked to Rory, I described a very simple project - just replace the valve fitting on the end of a copper supply line to my toilet. He told me it would be about $175 for the house call. But when Andrew arrived, he saw that the job was exactly as I'd described - but claimed the $175 was only for driving to my house and the actual work would cost an extra $100. What was I to do at that point? These people know they've got you in a pinch now and that you will probably agree to the extra charge because, by this point, you're pretty desperate to get the water back on. When I called to complain about the charge, I actually got Andrew on the line. He was blunt, rude and disrespectful. I'm sure he's heard this very complaint before and was ready with his "I told you the price, you agreed, I did the job" line. Until I hung up on him. Do not trust these people.

Did a good job

They were vey nice and pleasant

Job done well

A very professional and accommodating company. It was nice to get a person on the phone and not a voicemail.

Jack was on time. He repaired my main problem, plus a couple others while here. I highly recommend their service.

Quick response to our call. Very friendly and professional I would highly recommend them!

They did a great job, great people, great work.

The company was prompt and let me know every step of the way when the guy was going to come to my home. I have to say the young man new exactly what he was doing. I would recommend this company to anyone.

On time, knowledgeable and speedy. Charged less than original estimate...don't see that very often! Highly recommend.

I had an amazing experience with Jack. He spent a lot of time working on my house and would not leave until I had my water back on and running. Great conversation and overall great service. Will definitely be contacting them if I have any issues in the future. That and will be requesting Jack to come and help. Thank you again!

Jack was knowledgeable, a good listener, and skilled. He arrived right on the estimated time and following a call to let us know he was on his way. He took time to ask the kind of questions and look at the various fixtures that would be involved in determining our low pressure issues. Then he flushed our system, checked filters, reactivated our softener (which had stopped working, unbeknownst to us). They had estimated our costs prior to coming out and the services provided matched thei estimate. This was our second experience with this plumber, and we'll be regulars.

very happy with his work

Not a good experience at all . They didn t want to be here and one of the guys drug a big box across my Trex deck and scratched up the deck with a staple from the box I ve tried to get it up but it s dug into the decking . Not happy at all, one of the young men was very nice the other one was the problem!

Timely, efficient, and friendly.

Had two other little jobs and would have been thoroughly impressed if they would have done one of them at the time. I would have paid for his time, didnt expect it for free. But they preferred to have me request another service call. They would have won me over by fixing a leak, and my next big project, add a second bath, would have went to them. The work they did was fine. But I want to do business with a company that will provide excellent customer by going a bit above.

Very nice and competent men came shortly after I requested help.

Quick, efficient, professional, reasonable price. I will use them again.

Very impressed that they contacted me after I looked at them on your site. I explained the problem, Eric quoted me the price and they were here for installation the very next day! Nice work. I am pleased with the new toilets.

Not happy with them. Not worth having on your site.