It was great, until it started raining! We live in Oregon!! The roof has been leaking ever since, especially around the skylights!! There's a couple other areas that have leaked also. The company changed names & ownership, but said they'd still honor the warranty, which they have not!! They came out to try & repair the leaks, but they did not repair anything. They have since ignored all of our attempts to try & reach them. They would tell us they'd call back or be out, but did neither! We gave up trying to get any response from them, which is probably what they were hoping for! We had temporary repairs along the way since 2008 until last year when my husband was able to temporarily repair it, which got us through last winter, but it has started leaking again this spring! The roof is still under warranty but the company has not provided any kind of service or repair that has stopped the leaks. It should be redone, but they've ignored that request, also!! We are so Thankful we didn't get the whole house done by these people!!!
Description of Work: They installed membrane roofing on the flat roof area of our house over the kitchen. The area also has skylights. The actual date of service was October 2008. The roof is still leaking!
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$2,800
E. Douglas Francis P.
11/2011
4.0
roofing
+ -1 more
They were referred to me from a friend. They were very good workers, stated they would put the gutters for free, but I feel like the gutters were not great hanging gutters. I have referred several people to them.
Description of Work: I used High Mountain Cedar for removal of old roof and installed a new roof.
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Service Categories
Roofing
FAQ
HIGH MOUNTAIN CEDAR INC is currently rated 2.5 overall out of 5.
No, HIGH MOUNTAIN CEDAR INC does not offer free project estimates.
No, HIGH MOUNTAIN CEDAR INC does not offer eco-friendly accreditations.
No, HIGH MOUNTAIN CEDAR INC does not offer a senior discount.
No, HIGH MOUNTAIN CEDAR INC does not offer emergency services.
No, HIGH MOUNTAIN CEDAR INC does not offer warranties.